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Reservations Associate Jobs (NOW HIRING)

Canyon Ranch

Reservations Sales Consultant

Tucson, AZ

$13 - $16.75/hr

Answers all incoming reservations calls for Tucson, Lenox and Woodside properties and promotes ... Highschool dipolma required, associate degree or two year equivalent specialized training required.

Crescent Hotels & Resorts

Reservations Agent

Honolulu, HI

$15.75 - $19.75/hr

More than that, we know our Associates are the shining stars of what we do! We understand what it ... Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ...

Choicehotels

Reservations Coordinator

Bloomington, MN · On-site

$24/hr

Enjoy a complimentary meal in the associate cafeteria during your shift * Free Parking * Paid Sick ... Making Reservations for Regular/Repeat Clients * Serving as Main Point of Contact for Local ...

Crescent Hotels & Resorts LLC

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

More than that, we know our Associates are the shining stars of what we do! We understand what it ... Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ...

Omni Hotels

Reservations Coordinator

Nashville, TN

$16.75 - $21.25/hr

The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive ... Make / Change / Cancel reservations. * Liaise with Sales Team and Convention Services in ...

Go Rentals

Reservations Specialist

Fort Lauderdale, FL · On-site

$20/hr

Reservations Specialist Florida Regional Office - Fort Lauderdale, FL 33309 Overview Salary Range ... Provides training and support to their respective associates in concert with management and ...

New

Omni Hotels & Resorts

Reservations Coordinator

Nashville, TN · On-site

$16.75 - $21.25/hr

The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive ... Make / Change / Cancel reservations. * Liaise with Sales Team and Convention Services in ...

Marriott

Reservations Clerk

Snowmass Village, CO

$23/hr

Additional Information Employee Housing Offered Job Number 26060886 Job Category Reservations ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Crescent

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

More than that, we know our Associates are the shining stars of what we do! We understand what it ... Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ...

GO Rentals

Reservations Specialist

Palm Springs, CA · On-site

$22 - $26/hr

This role includes making reservations, sales/upgrading, handling difficult situations and helping ... Provides training and support to their respective associates in concert with management and ...

GO Rentals

Reservations Specialist

Fort Lauderdale, FL · On-site

$20/hr

This role includes making reservations, sales/upgrading, handling difficult situations and helping ... Provides training and support to their respective associates in concert with management and ...

New

Go Rentals

Reservations Specialist

Palm Springs, CA

$40/hr

This role includes making reservations, sales/upgrading, handling difficult situations and helping ... Provides training and support to their respective associates in concert with management and ...

GO RENTALS

Reservations Specialist

Palm Springs, CA · On-site

$22 - $26/hr

This role includes making reservations, sales/upgrading, handling difficult situations and helping ... Provides training and support to their respective associates in concert with management and ...

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Reservations Associate information

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$11

$17

$22

How much do reservations associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for reservations associate in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

What are some common challenges faced by Reservations Associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What are Reservations Associates?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a Reservations Associate, and why are they important?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.
More about Reservations Associate jobs
What cities are hiring for Reservations Associate jobs? Cities with the most Reservations Associate job openings:
What are the most commonly searched types of Reservations jobs? The most popular types of Reservations jobs are:
What states have the most Reservations Associate jobs? States with the most job openings for Reservations Associate jobs include:
Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in the United States as of May 2026, with employment types broken down into 7% Full Time, 91% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Full Time - Reservations Manager

Schulte

Plymouth, MI • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Reservations Manager to join our team at Saint Johns Resort! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Hospitality Group , you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Support revenue performance through effective inventory and reservations management
  • Apply revenue management principles within reservations operations to support overall hotel performance
  • Review and interpret market and internal data to identify trends, opportunities, and risks.
  • Assist in preparing and reviewing revenue reports and forecasts (daily, weekly, monthly), including 14-day and monthly outlooks.
  • Monitor booking pace, segmentation, and distribution channels to provide insights supporting pricing and inventory decisions.
  • Support execution of pricing strategies, packages, and brand initiatives in collaboration with hotel leadership and corporate teams.
  • Support channel management and ensure accuracy in rate and inventory distribution.

Reservations Operations Oversight
  • Maintain ownership of group and transient inventory, ensuring accurate block management, pick-up tracking, and cut-off compliance.
  • Oversee group reservations processes, including rooming lists, billing, VIP handling, and event documentation.
  • Coordinate with internal departments and external partners to ensure seamless group execution and guest experience.
  • Establish and enforce reservation procedures that align with revenue strategies and service standards.
  • Review group files and resumes for accuracy prior to arrivals; ensure operational readiness.
  • Support reservation demand during peak periods and ensure service standards are consistently met.

Leadership & Team Development
  • Lead, train, and develop reservations team members to achieve performance and service excellence.
  • Monitor productivity and service levels; provide coaching and accountability.
  • Align staffing and workflows with business demand and operational needs.

General Responsibilities
  • Participate in revenue, group pick-up, and operational meetings; lead sessions as needed.
  • Maintain accurate reporting systems and historical performance data.
  • Support reservation sales efforts and cross-functional collaboration.
  • Perform additional duties as assigned to meet business objectives.

EDUCATION AND EXPERIENCE
  • Hotel Management, Business and/or related degree preferred
  • Minimum of two (2) years revenue/reservations management experience with multiple systems.

KNOWLEDGE, SKILLS AND ABILITIES
  • Exceptional customer service and relationship-building skills with the ability to foster effective relationships with staff, management, and clientele.
  • Excellent verbal and written communication skills with the ability to clearly present ideas and information.
  • Strong organizational and multitasking skills in a fast-paced, deadline-driven environment.
  • Highly proficient in computer systems including Microsoft Office, internet applications, and hotel reservations and sales systems.
  • Strong analytical skills with the ability to interpret reservation data, pacing, and market trends to support operational decision-making.
  • Knowledge of hotel revenue and inventory management principles.
  • Strong leadership skills with the ability to train, coach, and develop team members.
  • High attention to detail with a strong focus on accuracy in reservations, reporting, and inventory management.
  • Ability to make effective and timely decisions in support of both guest satisfaction and operational efficiency.
  • Strong problem-solving skills with the ability to resolve reservation, group, and system-related issues.
  • Ability to coordinate effectively across multiple departments and external partners.
  • Ability to use moderately complex computer systems and troubleshoot basic software issues.

Work Today, Get Paid today, with Daily Pay!
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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