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Reservations Associate Jobs (NOW HIRING)

Benchmark

$15.75 - $19.75/hr

Join our Reservations team as an Overnight Reservations Agent. Our employees are Experience ... Learn and grow with a company that values its associates Why OKANA: * Competitive wages * People ...

Crescent

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

More than that, we know our Associates are the shining stars of what we do! We understand what it ... Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ...

Sunriver Resort

Reservations Sales Agent

Sunriver, OR · On-site

$15.75 - $20.50/hr

The Reservations Sales Agent is expected to make, confirm, and cancel reservations in a pleasant ... Must have the ability to deal effectively and interact well with the guests and associates * Must ...

Marriott

Reservations Agent

Lake Buena Vista, FL · On-site

$15 - $18.75/hr

... reservations) by inputting the correct code and rate into the reservation system. Follow proper ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Compass Group

RESERVATIONS COORDINATOR

Minneapolis, MN

$24 - $24.50/hr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Modifies reservations as needed/and or requested by Connections customers * Processes cancellations ...

Compass Group

RESERVATIONS COORDINATOR

Minneapolis, MN

$24 - $24.50/hr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Modifies reservations as needed/and or requested by Connections customers * Processes cancellations ...

Choicehotels

Reservations Coordinator

Bloomington, MN

$17.25 - $22/hr

Position Summary The role of the Reservations Coordinator is to have the knowledge of the hotel and ... All associates must realize this fact and be aware that at all times it may be necessary to move ...

GO Rentals

Reservations Specialist

Fort Lauderdale, FL · On-site

$20/hr

This role includes making reservations, sales/upgrading, handling difficult situations and helping ... Provides training and support to their respective associates in concert with management and ...

Compass Group

RESERVATIONS COORDINATOR

Minneapolis, MN · On-site

$24 - $24.50/hr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Modifies reservations as needed/and or requested by Connections customers * Processes cancellations ...

Ambgroup

Ideal Candidate Our associates are personable, adventurous, hard-working, honest, and are willing ... As a Reservations & Guest Experience Team, you'll be the first point of contact for future guests ...

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Reservations Associate information

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$11

$17

$22

How much do reservations associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for reservations associate in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

What are some common challenges faced by Reservations Associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What are Reservations Associates?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a Reservations Associate, and why are they important?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.
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What cities are hiring for Reservations Associate jobs? Cities with the most Reservations Associate job openings:
What are the most commonly searched types of Reservations jobs? The most popular types of Reservations jobs are:
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Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.
Coordinator, Central Reservations

Coordinator, Central Reservations

Rosewood Hotel Group

Dallas, TX • On-site

$17 - $21.75/hr

Full-time

Posted 25 days ago

Job description

General Information
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Country/Region
United States of America
Province/City
Dallas, Texas
Hiring Entity
Rosewood Hotel Group, Dallas
Department
Sales & Marketing
Job Type
Full-time Permanent
Job Description
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OUR PURPOSE AND CULTURE
We are driven to create a future where people and placeenrich one another. We are wholly committed to rooting ourselves more deeply inevery place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curateextraordinary moments and honor the soul of every place along our journey. AtRosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
You will be part of the Reservations team, a passionategroup of professionals dedicated to delivering exceptional service andpersonalized guest experiences. Reporting to the Reservations Manager, thisrole works closely with Sales, Front Office, and other operational departmentsto ensure seamless booking processes and guest satisfaction from the very firstinteraction.
YOUR ROLE
As a Reservations Sales Agent, you will be the first pointof contact for guests booking their stay with Rosewood. You will handle inboundcalls and emails, manage reservation details, and provide tailoredrecommendations with warmth and professionalism. Your role is key to creating amemorable first impression and ensuring every guest feels valued and cared forfrom the moment they reach out.
HOW YOU'LL MAKE THE PLACE
  • Handle guest room reservations, changes, cancellations, andinquiries with efficiency and courtesy.
  • Maintain superior service standards and comply withdepartmental policies and procedures.
  • Provide knowledgeable recommendations about hotel services,amenities, and local attractions.
  • Respond to voicemail and email messages in a timely andprofessional manner.
  • Demonstrate ownership of each reservation, ensuringpersonalized and attentive service.
  • Maintain confidentiality and respect guest privacy at alltimes.

COULD THIS BE YOU?
  • You have at least one year of experience in reservations,ideally within a luxury or ultra-luxury hotel environment.
  • You speak, read, and write English fluently, and Germanlanguage skills are a strong advantage.
  • You're detail-oriented, organized, and able to prioritizetasks while maintaining accuracy and speed.
  • You're a clear thinker who remains calm under pressure andsolves problems with good judgment.
  • You work well independently and as part of a team, alwaysmaintaining a positive and respectful attitude.
  • You're confident using hotel reservation systems and have atalent for suggestive selling.
  • You understand the importance of guest confidentiality andhandle sensitive information with care.
  • You're physically able to perform the role's requirementsand communicate effectively with guests and colleagues.

OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard - and valued.We're a community that encourages associates to be themselves, not fit into afixed culture, and this philosophy shines through in our commitments to reflectand honor the history, culture and geography of our destinations. We're notonly committed to building and nurturing genuine, long-lasting relationshipsbut to transforming them - and our Diversity, Equity and Inclusion (DEI)strategy helps put these principles into practice.
About Us
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Rosewood Hotel Group, a privately owned company, is one of the world's leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood Hotels & Resorts® upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members clubs. Its combined hotel portfolio consists of more than 42 properties in 20 countries with nearly 30 new properties currently under development. The group's foundation is its commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.

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