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Reservations Associate Jobs (NOW HIRING)

Schulte

Reservations Manager

Hollywood, FL · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Reservations Manager to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Wynd Technologies, Inc

Our dedicated associates help the company achieve its mission to put the world on vacation ... Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ...

Travel + Leisure

Outbound Reservations

Our dedicated associates help the company achieve its mission to put the world on vacation ... Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ...

Travel + Leisure

Outbound Reservations

Orlando, FL · On-site

Our dedicated associates help the company achieve its mission to put the world on vacation ... Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ...

Travel + Leisure

Outbound Reservations

Austin, TX · On-site

Our dedicated associates help the company achieve its mission to put the world on vacation ... Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ...

Wyndham Destinations

Our dedicated associates help the company achieve its mission to put the world on vacation ... Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ...

Marriott

Reservations Agent

Orlando, FL · On-site

$19/hr

At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If ...

Canyon Ranch

Reservations Sales Consultant

Tucson, AZ · On-site

$13 - $16.75/hr

Answers all incoming reservations calls for Tucson, Lenox and Woodside properties and promotes ... Highschool dipolma required, associate degree or two year equivalent specialized training required.

Crescent Hotels & Resorts

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

More than that, we know our Associates are the shining stars of what we do! We understand what it ... Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ...

Travel + Leisure

Outbound Reservations

Las Vegas, NV · On-site

Our dedicated associates help the company achieve its mission to put the world on vacation ... Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ...

Wyndham Destinations

Outbound Reservations

Nevada, IA · Remote

Our dedicated associates help the company achieve its mission to put the world on vacation ... Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ...

Travel + Leisure

Outbound Reservations

Charleston, SC · On-site

Our dedicated associates help the company achieve its mission to put the world on vacation ... Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ...

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Reservations Associate information

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How much do reservations associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for reservations associate in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

What are some common challenges faced by Reservations Associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What are Reservations Associates?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a Reservations Associate, and why are they important?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.
More about Reservations Associate jobs
What cities are hiring for Reservations Associate jobs? Cities with the most Reservations Associate job openings:
What are the most commonly searched types of Reservations jobs? The most popular types of Reservations jobs are:
What states have the most Reservations Associate jobs? States with the most job openings for Reservations Associate jobs include:
Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in the United States as of June 2026, with employment types broken down into 7% As Needed, 51% Full Time, 21% Part Time, and 21% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Manager

Schulte

Hollywood, FL • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 23 days ago

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Reservations Manager to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Hospitality Group , you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Research, identify and develop revenue management opportunities, strategies and practices that contribute to RevPAR growth and market share increases.
  • Effectively incorporate the revenue management philosophy in all aspects of sales, reservations, revenue and operations.
  • Attends daily line-ups, credit meetings and actively participate in the weekly revenue strategy and group pick up meetings.
  • Helps prepare daily, weekly and monthly revenue reports to Corporate and/or Ownership groups
  • Analyze marketplace reports such STAR, Hotelligence, Demand360 and other market intelligence reports
  • Runs 14-day forecast weekly and will assist with the execution of a monthly forecast
  • Updates STR data statistics daily for the complex
  • Runs incremental reports for the DORM
  • Assist with the training and development of In-house Group/Reservations Coordinators for the complex.
  • Helps manage and maintain group and transient inventory including but not limited to room accommodation and rate inventory controls.
  • Assist in the execution of new packages, rate strategies and special brand programs in collaboration with the Regional DORM, DOSM, General Manager(s) and Corporate office.
  • Helps oversee channel managements including rate loading and inventory management
  • Supports the DORM in the overall optimization of the Revenue Management System
  • Helps monitor segment booking pace in order to determine pricing and availability controls for all reservation distribution sources and implements according to the strategy of the hotel.
  • Helps maintain accurate and detailed property performance history.
  • Identifies and reports on trends (i.e., pace, group pace, booking window, booking channels, etc.)
  • Leads weekly Revenue Meetings in collaboration with the DORM
  • Consistently offer professional, friendly and engaging service.
  • Performs other essential Revenue Management and Reservations functions as assigned by the Complex DORM.
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE
  • Hotel Management, Business and/or related degree preferred
  • Minimum of two (2) years revenue/reservations management experience with multiple systems.

KNOWLEDGE, SKILLS AND ABILITIES
  • Exceptional service and customer relations skills with ability to foster effective relationships with staff, management and clientele.
  • Excellent verbal and written communication skills and ability to communicate ideas and concepts.
  • Highly proficient in computers including, but not limited to Internet, Microsoft Office programs and hotel sales related programs.
  • Strong facilitation and presentation skills.
  • Ability to make quick and efficient decisions to benefit the team and guest
  • Ability to use a moderately complex computer system and troubleshoot software problems

Work Today, Get Paid today, with Daily Pay!
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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