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Reservations Associate Jobs in Austin, TX (NOW HIRING)

Hyatt

Reservationist | Full Time

Austin, TX

$15.75 - $19.75/hr

The Reservations Agent is responsible for answering incoming calls to the hotel. This individual ... Hyatt associates work in an environment that demands exceptional performance yet reaps great ...

HYATT Hotels

Reservationist | Full Time

Austin, TX · On-site

$15.75 - $19.75/hr

The Reservations Agent is responsible for answering incoming calls to the hotel. This individual ... Hyatt associates work in an environment that demands exceptional performance yet reaps great ...

New

Blyss Journeys

Member Experience Associate

Austin, TX · On-site

About the job Member Experience Associate We are seeking a Member Experience Associate who enjoys ... Coordinate reservations, confirmations, and service details * Maintain accurate records of client ...

Lark Hospitality

Guest Service Associate

Austin, TX · On-site

$14.50 - $17.75/hr

Manage all aspects of the reservations process (process room reservations, secure deposit and send confirmation); use suggestive selling techniques, stay abreast of local rates, in-house strategy ...

New

Lark Hospitality

Guest Service Associate

Austin, TX · On-site

$14.75 - $17.75/hr

Manage all aspects of the reservations process (process room reservations, secure deposit and send confirmation); use suggestive selling techniques, stay abreast of local rates, in-house strategy ...

New

European Wax Center

Retail Service and Sales Associate

Austin, TX · On-site

$14 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage reservations, phone calls, and appointment changes * Recommend products, services, and wax ... Top associates average more than $24/hr * Paid training * Paid time off for full-time associates

Padel39

Front Desk Associate

Austin, TX · On-site

$16 - $18/hr

As a Front Desk Associate, you will ensure a welcoming atmosphere while providing exceptional ... Reservations and Bookings: Manage court bookings using the club's scheduling software. Ensure that ...

PADEL39

Front Desk Associate

Austin, TX · On-site

$16 - $18/hr

As a Front Desk Associate, you will ensure a welcoming atmosphere while providing exceptional ... Reservations and Bookings: Manage court bookings using the club's scheduling software. Ensure that ...

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All JobsReservations Associate JobsReservations Associate Jobs in Austin, TX

Reservations Associate information

See Austin, TX salary details

$10

$17

$22

How much do reservations associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for reservations associate in Austin, TX is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.
What are the most commonly searched types of Reservations jobs in Austin, TX? The most popular types of Reservations jobs in Austin, TX are:
What cities near Austin, TX are hiring for Reservations Associate jobs? Cities near Austin, TX with the most Reservations Associate job openings:
Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,965 per year, or $17.3 per hour.

Reservationist | Full Time

Hyatt Hotels Corporation

Austin, TX • On-site

$15.75 - $19.75/hr

Full-time

Posted 4 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

24th of 108 rated hotels

Job description

Since opening its doors in 1886, The Driskill has stood as one of Texas's most iconic and luxurious hotels. For more than a century, it has played an integral role in the history, culture, and character of Austin. In 2013, The Driskill joined the Hyatt family of hotels and has since become a flagship property within The Unbound Collection by Hyatt. Today, following a comprehensive restoration of its guestrooms and meeting spaces, the hotel continues its legacy of Texas luxury. Committed to exceptional service, authentic hospitality, and Forbes standards of excellence, The Driskill remains a celebrated destination where historic grandeur meets modern sophistication.
The Reservations Agent is responsible for answering incoming calls to the hotel. This individual must work well handling a high volume of calls and should be able to handle guest room reservation requests for the hotel, provide guests with hotel facility information and answer questions relating to the hotel and local area. The Reservations Agent also works closely with the Group Sales & Event Managers as well as the Director of Revenue assisting with group rooming lists, reservations and additional group pre-arrival tasks. The ideal candidate will have good typing skills, a pleasant attitude, exceptional customer service skills and excellent phone demeanor.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Prior Front Office experience preferred
  • Prior experience working with Opera preferred
  • Exceptional communication etiquette and interpersonal skills
  • Refined verbal communication skills
  • A genuine passion for luxury hospitality and personalized service
  • Ability to sit for long periods of time
  • Must be able to work a flexible schedule, including evenings, weekends and holidays
  • Proficient in basic computer skills
  • Previous customer service experience required

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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