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Reservations Associate Jobs in Dallas, TX (NOW HIRING)

JSX

Reservations Representative

Dallas, TX · On-site

$18/hr

At this time, part-time Remote Reservations Crewmembers will work no more than 25 hours per week ... Associate's degree (or similar). Preferred: * Customer Support within the Travel/Aviation Industry.

Jsx

Reservations Representative

Dallas, TX · Remote

$18/hr

At this time, part-time Remote Reservations Crewmembers will work no more than 25 hours per week ... Associate's degree (or similar). Preferred: * Customer Support within the Travel/Aviation Industry.

Marriott

Senior Reservations Clerk

Grapevine, TX · On-site

$21/hr

Additional Information Job Number 26085662 Job Category Reservations Location 1501 Gaylord Trl ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Rosewood Hotels

Coordinator, Central Reservations

Dallas, TX · On-site

$17.25 - $21.75/hr

... fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of ...

Marriott

Reservation Sales Agent-Overnight

Grapevine, TX · On-site

$14.75 - $18.50/hr

Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Reservation Sales Agent ice! Seasonal

Grapevine, TX · On-site

$13.75 - $18/hr

Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

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All JobsReservations Associate JobsReservations Associate Jobs in Dallas, TX

Reservations Associate information

See Dallas, TX salary details

$10

$17

$22

How much do reservations associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for reservations associate in Dallas, TX is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Dallas, TX?

The most popular types of Reservations jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Reservations Associate jobs?

Cities near Dallas, TX with the most Reservations Associate job openings:

Reservations Associate jobs near you

Reservations Representative

JSX

Dallas, TX • On-site

$18/hr

Other

Retirement

Posted 11 days ago

Job description

Job Description:
This Is How We Fly
At JSX, we're not just a lifestyle carrier-we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.
Please note that this is a part-time opportunity. At this time, part-time Remote Reservations Crewmembers will work no more than 25 hours per week.
Residents of Dallas-Forth Worth Metroplex Highly preferred
About the Role
As a Reservations Representative at JSX, you'll play a vital role in delivering world-class service to our Customers. Whether you're assisting with flight reservations, responding to inquiries, or resolving concerns, your professionalism and product knowledge ensure every Customer feels supported and appreciated. In this role, you'll be empowered to create lasting impressions and provide first-contact resolutions that reinforce our brand's reputation for warmth, consistency, and care.
A Day in the Life
As a Reservations Representative, no two calls are the same-but every one is an opportunity to create a remarkable experience. In this role you'll:
  • Respond promptly to Customer questions via phone with accuracy and empathy.
  • Handle service-related concerns with grace and professionalism, aiming for first-contact resolution.
  • Guide Customers through the booking process, changes, and travel policies with clarity and confidence.
  • Collaborate with internal teams when escalations or operational issues arise.
  • Stay current on JSX products, promotions, and procedures to ensure consistent service delivery.
  • Support a culture of hospitality, efficiency, and brand pride-one conversation at a time.
Why You'll Love this Role:
  • You're the First Impression: You'll be the friendly voice and calm expert that Customers rely on.
  • Your Work Makes a Difference: Every interaction shapes the JSX journey.
  • Fast-Paced, People-Focused: Keep things interesting while helping travelers get where they need to go.
  • Build a Career in Travel: Strengthen your skills in Customer care, tech, and aviation.
What Makes a Successful Reservations Representative?
We're looking for someone who is:
  • Adaptable: You roll with change and think quickly on your feet.
  • Collaborative: You work well across teams and value open communication.
  • Accountable: You own you work and consistently deliver.
  • Detail-Oriented: Accuracy matters-and you make sure every 'i' is dotted.
  • Proactive: You spot problems before they arise and love solving them.
  • Entrepreneurial: You bring energy, curiosity, and creativity to every interaction.
Required Experience:
  • 1+ years of experience in a Customer Support or Contact Center environment.
  • Proficiency using Microsoft Office Suite.
  • Strong working knowledge of software applications used in customer support/reservations (or similar).
  • Proficient in keyboarding and multitasking in real time.
  • Read, write, and speak English fluently.
  • Must be willing to travel to Dallas, Texas for training
  • Ability to work a flexible schedule including early mornings, mid-days, nights, weekends, overnights, and holidays.
  • Associate's degree (or similar).
Preferred:
  • Customer Support within the Travel/Aviation Industry.
  • Current residents of the Dallas-Fort Worth Metroplex or Rapid City, SD highly preferred.
Benefits and Perks
  • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel on other major domestic & international airlines for you and your qualifying immediate family.
  • 401(k) Match: 50% of your first 8%.

Additional Information
Duties and responsibilities any change based on business needs, emergencies, or growth opportunities.
Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!
Starting Compensation:
$18.00
JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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