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Reservations Associate Jobs in New York (NOW HIRING)

BHS SPORTS - NR LLC

Front Desk Associate

New Rochelle, NY · On-site

$14.50 - $18.50/hr

  • Medical

Position Summary The Front Desk Associate is the first impression of PickleRage. This role is ... reservations, and ensuring all guests feel welcomed, valued, and like a member of our community.

Aqua

Guest Services Associate

Manhattan, NY · On-site

$16.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Guest Services Associate As a Guest Services Associate, your friendly welcome, excellent service ... Reserve and confirm reservations for individuals and/or groups * Provide guests with room rate ...

Aqua Corp.

Guest Services Associate

New York, NY · On-site

$16.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Guest Services Associate Apply now Job no: 514236 Work type: Full Time Location: New York ... Reserve and confirm reservations for individuals and/or groups * Provide guests with room rate ...

Aqua Corp.

Guest Services Associate

New York, NY · On-site

$16.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Guest Services Associate Job no: 514236 Work type: Full Time Location: New York Categories ... Reserve and confirm reservations for individuals and/or groups * Provide guests with room rate ...

Kiss Products, Inc.

General Affairs Associate

Port Washington, NY · On-site

$19 - $23.50/hr

  • Medical

  • Retirement

  • PTO

The General Affairs Associate would be responsible for managing key administrative and employee ... Essential Functions • Oversee KISS Stay & KISS Vision Center reservations and bookings - 50% o ...

Kiss Products, Inc.

General Affairs Associate

Port Washington, NY · On-site

$19 - $23.50/hr

  • Medical

  • Retirement

  • PTO

The General Affairs Associate would be responsible for managing key administrative and employee ... Essential Functions Oversee KISS Stay & KISS Vision Center reservations and bookings - 50% o ...

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Reservations Associate information

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.
What are the most commonly searched types of Reservations jobs in New York? The most popular types of Reservations jobs in New York are:
What cities in New York are hiring for Reservations Associate jobs? Cities in New York with the most Reservations Associate job openings:
Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Front Desk Associate

Hampton Inn North Brunswick/New Brunswick

North Brunswick, NJ • On-site

$16 - $18/hr

Full-time

Retirement, PTO

Posted 25 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Paid time off

The Hampton Inn by Hilton is looking to fill a Full-Time Front Desk position at our fast-paced hotel. We are looking for a team member that can work with an award-winning team and help continue our success. 
Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Fun Working Environment
Job Summary
Are you a person with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our Hampton Inn by Hilton. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet visitors to the area both for work and leisure. You will assist them with their needs while they visit our area and ensure a comfortable stay. 
Responsibilities 
  • Greet visitors as they arrive
  • Check-in guests with reservations
  • Collect and confirm guest information
  • Answer phones
  • Schedule, confirm, and cancel reservations
  • Process payments 
  • Other administrative duties, as assigned
Qualifications
  • Excellent customer service skills
  • Effective communication with clients and coworkers
  • Comfortable working with general public
  • Proficient in Microsoft Office, scheduling software, and other technology