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Reservations Associate Jobs in New York (NOW HIRING)

Lifestyle Associate - PT

New York, NY · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... reservations and tickets. * Develop and maintain strong relationships with local businesses ... Associate position with LIVunLtd pays $25.00 per hour, dependent on experience and work location.

Office Services Associate

New York, NY · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Office Services Associate position will be a highly visible point of contact to our internal ... Conference Rooms & Space Reservations * Manage conference room and workspace reservations using ...

... reservations and tickets. * Develop and maintain strong relationships with local businesses ... Associate position with LIVunLtd pays $25.00 per hour, dependent on experience and work location.

PetsHotel Associate

Greenburgh, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

Secaucus, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

Staten Island, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

Pelham, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

Commack, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

West Long Branch, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

Huntington Station, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

Farmingdale, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

Stamford, CT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

East Brunswick, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetsHotel Associate

East Hanover, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

Customer Service and Sales Associate

Brooklyn, NY · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the ... Convert phone shops to reservations and rentals * Creating a positive customer service experience ...

Showing results 21-40

Reservations Associate information

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.
What are the most commonly searched types of Reservations jobs in New York? The most popular types of Reservations jobs in New York are:
What cities in New York are hiring for Reservations Associate jobs? Cities in New York with the most Reservations Associate job openings:
Infographic showing various Reservations Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Nightlife Support Associate - VIP Marketing Nightlife New York

Tao Group Hospitality

Manhattan, NY

$44K - $60K/yr

Part-time

Retirement

Re-posted 20 days ago


Job description

Part-time team members who meet the requirements are eligible for: 

  • State Applicable Time Off
  • Pet Insurance
  • 401(k) Retirement Program with Employer Match
  • Employee Assistance Program
  • TAO Savings Marketplace
  • Employee Discounts and much more! 

The Nightlife support associate Assists the VIP Host team during venue operations to seat guests, make table transfers (including condensing the room).   Nightlife support associate's will stay attentive on Radio and Cell Phone for constant communication throughout operation hours, including instructions from the Lead hosts to provide excellent Hospitality to our guests. The position facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintains a high level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability. The position will report to all scheduled duties in a timely manner and collaborate with all departments to ensure total guest satisfaction.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Maintain VIP table reservations/ guest list at assigned branded location
  • All VIP table reservations must be entered into the company system including the guest's full name, cell number, and email address at branded location.  (Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid)
  • All assigned data collection, marketing, and social media tasks must be completed per management's requests
  • Maintain professionalism at the workplace and with co-workers and patrons
  • Alert and get approval for all breaks, leave of rotation, or duties which you cannot perform at the time they were assigned to you
  • Maintain a consistent and high level of guest list productivity
  • Be attentive to all company-related events and upcoming venues and changes
  • Responsible for maintaining the workstation/podium in a neat and orderly fashion
  • Maintain and promote a friendly atmosphere for customers and staff
  • Provide customers with information and directions
  • Inform management of any complaint, comments, or incident
  • Appear in dress code for all shifts at your scheduled time
  • Comply with cross-promotion of all venues and when needed
  • Not to give Company collateral or business cards to any questionable or known individuals who sell collateral or misrepresent the company. 
  • Assists and/ or completes additional tasks as assigned
  • Must promote Tao Group Restaurants to all guests prior to visiting the nightclub to meet stated revenue goals per position
  • Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

  • Tao Group Hospitality in-venue VIP Marketing Host training

EDUCATION/WORKING KNOWLEDGE:

  • Experience in hospitality or equivalent related Hospitality experience preferred
  • Experience in a high-volume restaurant/nightclub/lounge preferred.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE 

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write, read, and verbally communicate
  • Must have good positive energy throughout the day
  • Must be able to print legibly for Team Members, management, and guests to read
  • Must be able to stand for extended periods of time
  • Must be able to move quickly 
  • Must be able to push and lift up to 75 lbs. with or without assistance
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Exposure to cleaning materials
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment