ZipRecruiter

Log In

1

Reservations Associate Jobs in Champlain, NY (NOW HIRING)

PetSmart

Pet Bather

Plattsburgh, NY · On-site

$12.75 - $15.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Plattsburgh, NY · On-site

$12.75 - $15.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Plattsburgh, NY · On-site

$12.75 - $15.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Plattsburgh, NY

$12.75 - $15.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Plattsburgh, NY · On-site

$16.32 - $30.36/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart Careers

Pet Bather

Plattsburgh, NY · On-site

$16.32 - $30.36/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart Careers

Pet Bather

Plattsburgh, NY · On-site

$16.32 - $30.36/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Plattsburgh, NY · On-site

$12.75 - $15.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Plattsburgh, NY · On-site

$12.75 - $15.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart Careers

Pet Groomer

Plattsburgh, NY · On-site

$16.65 - $30.73/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Groomer

Plattsburgh, NY · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Groomer

Plattsburgh, NY · On-site

$16.65 - $30.73/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Groomer

Plattsburgh, NY · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Groomer

Plattsburgh, NY · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart Careers

Pet Groomer

Plattsburgh, NY · On-site

$16.65 - $30.73/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Groomer

Plattsburgh, NY · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

next page

Showing results 1-20

All JobsReservations Associate JobsReservations Associate Jobs in Champlain, NY

Reservations Associate information

See Champlain, NY salary details

$11

$17

$23

How much do reservations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for reservations associate in Champlain, NY is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.81 per hour, depending on experience, location, and employer.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What cities near Champlain, NY are hiring for Reservations Associate jobs?

Cities near Champlain, NY with the most Reservations Associate job openings:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Champlain, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,332 per year, or $17.9 per hour.

Front Desk Associate - Holiday Inn Express St. Albans

Colwen Hotels

Saint Albans, VT • On-site

$13 - $16.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Holiday Inn Express St. Albans Part Time Front Desk Associate

The Holiday Inn Express St. Albans, a Colwen Hotels Property, is seeking a friendly, customer service focused Part Time Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we'd like to meet you.

General Responsibilities:

  • Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure.
  • Provide exceptional guest service.
  • Efficiently manage the operations of the front desk, ensure check in and check out is timely.
  • Warmly and professionally welcome all guests.
  • Process guest check-in: confirm reservations, assign guest rooms.
  • Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency.
  • Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
  • Maintain knowledge of hotel policies including rates, discounts, special offers and community events.
  • Maintain knowledge of upcoming events, local area and hotel offerings.
  • Ensure prompt delivery of billing to guests.
  • Process all payments types e.g. charges, cash, checks, debit or credit cards.
  • Discreetly handle confidential guest information.
  • Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns.
  • Ensure lobby and shared areas are neat and orderly.
  • Adhere to all Colwen and brand standards.
  • Maintain STRICT key controls.
  • Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift.

Requirements:

  • One year of related experience, hotel preferred
  • Prior Brand experience preferred
  • Bilingual - English/Spanish
  • Excellent verbal and written communications skills
  • Strong organizational skills and attention to detail
  • Superior interpersonal and customer service sills, ability to deal with difficult guests
  • Familiarity with local area, ability to provide directions and maps to local attractions and destinations
  • Proficient with Microsoft Office Suite and common computer software programs
  • Ability to learn computer software programs and operate property management system
  • Willingness to work 7-day rotational work schedule including nights, weekends, and holidays

We've got you covered: Benefits & Perks

  • Medical Insurance with Company-Funded HRA
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Wide-Array of Supplemental Insurance Offerings
  • Paid Time Off Programs
  • Employee Assistance Program
  • 401K Plan – Traditional & Roth Options with Employer Match
  • Hotel Discount Travel Program for Associates & Family
  • Exclusive Associate Discounts – Travel, Entertainment, & Retail
  • Training and Development Programs
  • Career Advancement Opportunities

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply