Reservations Coordinator
Chicago, IL · On-site
$25/hr
Reservations Coordinator The Reservations Coordinator is responsible for providing genuine ... Develop and maintain professional relationships with all associates. Inform the manager of any ...
Reservations Coordinator
Chicago, IL · On-site
$25/hr
Reservations Coordinator The Reservations Coordinator is responsible for providing genuine ... Develop and maintain professional relationships with all associates. Inform the manager of any ...
Reservations Coordinator
Chicago, IL · On-site
$25/hr
The Reservations Coordinator is responsiblefor providing genuine hospitality and the highest ... Develop and maintain professional relationships with all associates. Inform the manager of any ...
Reservations Coordinator
Chicago, IL · On-site
$25/hr
The Reservations Coordinator is responsiblefor providing genuine hospitality and the highest ... Develop and maintain professional relationships with all associates. Inform the manager of any ...
Reservations Coordinator
Chicago, IL · On-site
The Reservations Coordinator is responsible for providing genuine hospitality and the highest ... Develop and maintain professional relationships with all associates. Inform the manager of any ...
Quick apply
Reservations Coordinator
Chicago, IL · On-site
The Reservations Coordinator is responsible for providing genuine hospitality and the highest ... Develop and maintain professional relationships with all associates. Inform the manager of any ...
Floor Associate
Bolingbrook, IL · On-site
$15/hr
... reservations or inquire about services and offerings. ● Manually complete reservations as needed using the point-of-sale software ● Ensure guests' needs are anticipated and satisfied in a ...
Quick apply
Floor Associate
Bolingbrook, IL · On-site
$15/hr
... reservations or inquire about services and offerings. ● Manually complete reservations as needed using the point-of-sale software ● Ensure guests' needs are anticipated and satisfied in a ...
Floor Associate
Bolingbrook, IL · On-site
$15/hr
... reservations or inquire about services and offerings. ● Manually complete reservations as needed using the point-of-sale software ● Ensure guests' needs are anticipated and satisfied in a ...
Quick apply
Floor Associate
Bolingbrook, IL · On-site
$15/hr
... reservations or inquire about services and offerings. ● Manually complete reservations as needed using the point-of-sale software ● Ensure guests' needs are anticipated and satisfied in a ...
Floor Associate
Bolingbrook, IL · On-site
$15/hr
... reservations or inquire about services and offerings. ● Manually complete reservations as needed using the point-of-sale software ● Ensure guests' needs are anticipated and satisfied in a ...
Quick apply
Floor Associate
Bolingbrook, IL · On-site
$15/hr
... reservations or inquire about services and offerings. ● Manually complete reservations as needed using the point-of-sale software ● Ensure guests' needs are anticipated and satisfied in a ...
Guest Services Associate
$14.75 - $18/hr
Welcome and assist players with check-in and reservations. * Provide information about the venue ... Associates, business partners, vendors, and the communities we serve. Topgolf is an equal ...
Guest Services Associate
$14.75 - $18/hr
Welcome and assist players with check-in and reservations. * Provide information about the venue ... Associates, business partners, vendors, and the communities we serve. Topgolf is an equal ...
Guest Services Associate
Naperville, IL · On-site
$14.75 - $18/hr
Welcome and assist players with check-in and reservations. * Provide information about the venue ... Associates, business partners, vendors, and the communities we serve. Topgolf is an equal ...
Guest Services Associate
Naperville, IL · On-site
$14.75 - $18/hr
Welcome and assist players with check-in and reservations. * Provide information about the venue ... Associates, business partners, vendors, and the communities we serve. Topgolf is an equal ...
Part Time Front Desk
Volo, IL · On-site
$15 - $22/hr
... Associate provides guest support by managing check-ins, handling inquiries, and delivering ... Handle reservations, payments, and basic administrative tasks * Address guest concerns and escalate ...
Quick apply
Part Time Front Desk
Volo, IL · On-site
$15 - $22/hr
... Associate provides guest support by managing check-ins, handling inquiries, and delivering ... Handle reservations, payments, and basic administrative tasks * Address guest concerns and escalate ...
Golf Shop Sales Associate
Plainfield, IL · On-site
$15/hr
Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees, taking reservations, and assisting in merchandise sales.
Quick apply
Golf Shop Sales Associate
Plainfield, IL · On-site
$15/hr
Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees, taking reservations, and assisting in merchandise sales.
Business Administrative Associate - INHS/PRI
Havana, IL · On-site
$17.50 - $21.75/hr
Business Administrative Associate As a Business Administrative Associate, you will: * Provide post ... Manage travel and meeting arrangements, e.g. hotel and meal reservations, travel requests, vehicle ...
Business Administrative Associate - INHS/PRI
Havana, IL · On-site
$17.50 - $21.75/hr
Business Administrative Associate As a Business Administrative Associate, you will: * Provide post ... Manage travel and meeting arrangements, e.g. hotel and meal reservations, travel requests, vehicle ...
Golf Shop Sales Associate
Plainfield, IL · On-site
$15/hr
Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees, taking reservations, and assisting in merchandise sales.
Golf Shop Sales Associate
Plainfield, IL · On-site
$15/hr
Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees, taking reservations, and assisting in merchandise sales.
Golf Shop Sales Associate
Plainfield, IL · On-site
$15/hr
Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees, taking reservations, and assisting in merchandise sales.
Golf Shop Sales Associate
Plainfield, IL · On-site
$15/hr
Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees, taking reservations, and assisting in merchandise sales.
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...
Reservations Associate information
What is a reservations associate?
Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.
What are the key skills and qualifications needed to thrive as a reservations associate?
To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.
What are some common challenges faced by reservations associates and how can they be managed?
Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.
What is the difference between Reservations Associate vs Front Desk Agent?
| Aspect | Reservations Associate | Front Desk Agent |
|---|---|---|
| Credentials | High school diploma; customer service experience | High school diploma; customer service experience |
| Work Environment | Call centers, booking platforms, hotel reservations | Hotel front desk, reception area |
| Industry Usage | Hotels, travel agencies, resorts | Hotels, motels, hospitality industry |
| Primary Responsibilities | Handling reservations, managing booking systems | Checking in/out guests, providing information |
Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.
Is a reservations associate a good job?
A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.
What are the most commonly searched types of Reservations jobs in Illinois?
The most popular types of Reservations jobs in Illinois are:
What cities in Illinois are hiring for Reservations Associate jobs?
Cities in Illinois with the most Reservations Associate job openings:
Reservations Coordinator
Chicago, IL • On-site
Study Hotels
$25/hr
Other
Medical, Dental, Vision, Life, PTO
Re-posted 8 days ago
Job description
Reservations Coordinator
The Reservations Coordinator is responsible for providing genuine hospitality and the highest quality of service to our guests. This position is a member of the front office team and acts as a liaison between Sales, Front Office, and the University.
Pay Rate: $25.00
Essential Duties & Responsibilities:- Handle incoming phone calls, emails, and online reservation inquiries.
- Process new reservations, modifications, and cancellations accurately.
- Provide guests with information about room types, rates, hotel amenities, promotions, and university information.
- Maintain accurate guest records for high-priority university dates.
- Verify guest information and ensure reservation details and billing are accurate.
- Coordinate with the sales department and input group rooming lists and bookings.
- Foster a professional rapport with university contacts and parents.
- Develop and maintain professional relationships with all associates. Inform the manager of any reservation related issues and how to resolve them.
- Assist in booking and blocking all rooms according to required standards.
- Monitor, audit, and maintain billing and reservation information across systems, identifying and correcting discrepancies to support efficient operations and revenue accuracy.
- Attend sales and front office meetings, weekly.
- Maintain knowledge on all room types, availability, and rates.
- Attend to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
- Act as front desk support as needed.
- Ensure total awareness of arriving VIP's; communicate them as needed.
- Coordinate with the front desk, housekeeping, and other departments to meet guest requests.
- Maintain a safe and clean work environment.
- Perform other duties as assigned by leadership.
- Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems.
Experience:
- One year in a customer facing role.
Skills & Abilities:
- Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
- Ability to positively communicate and interact with all hotel departments.
- Excellent verbal and written interpersonal communication skills.
- Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
- Flexibility to work any shift, including evenings, weekends, and holidays.
- Proficiency in English required.
About Us:
The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois.
The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100 seat Restaurant/Tavern, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state of the art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.