NOW HIRING Retail Associate / Office Administrator Grand Harbour Marina 150 Laguna Parkway, Brechin ... reservations, and general office operations * Help merchandise and maintain a clean, organized, and ...
Quick apply
NOW HIRING Retail Associate / Office Administrator Grand Harbour Marina 150 Laguna Parkway, Brechin ... reservations, and general office operations * Help merchandise and maintain a clean, organized, and ...
NOW HIRING Retail Associate / Office Administrator Grand Harbour Marina 150 Laguna Parkway, Brechin ... reservations, and general office operations * Help merchandise and maintain a clean, organized, and ...
Quick apply
NOW HIRING Retail Associate / Office Administrator Grand Harbour Marina 150 Laguna Parkway, Brechin ... reservations, and general office operations * Help merchandise and maintain a clean, organized, and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
We are seeking a dependable, caring, and trustworthy Kids Club Associate to join our dedicated EoS ... Manage reservations and child agreements, ensuring efficient communication with parents and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
Recognizes and celebrates associates driving overall associate engagement. Hotel and Pet Care Operations: * Ensures reservations for pet boarding and doggie day camp are within established policies ...
Recognizes and celebrates associates driving overall associate engagement. Hotel and Pet Care Operations: * Ensures reservations for pet boarding and doggie day camp are within established policies ...
PetsHotel Manager
Richmond Hill, ON · On-site
$20.67 - $30.67/hr
Recognizes and celebrates associates driving overall associate engagement. Hotel and Pet Care Operations: * Ensures reservations for pet boarding and doggie day camp are within established policies ...
PetsHotel Manager
Richmond Hill, ON · On-site
$20.67 - $30.67/hr
Recognizes and celebrates associates driving overall associate engagement. Hotel and Pet Care Operations: * Ensures reservations for pet boarding and doggie day camp are within established policies ...
PetsHotel Lead
$19.03 - $29.03/hr
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
$19.03 - $29.03/hr
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
PetsHotel Lead
Gloucester, ON · On-site
Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job summary ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...
Reservations Associate information
What is the difference between Reservations Associate vs Front Desk Agent?
| Aspect | Reservations Associate | Front Desk Agent |
|---|---|---|
| Credentials | High school diploma; customer service experience | High school diploma; customer service experience |
| Work Environment | Call centers, booking platforms, hotel reservations | Hotel front desk, reception area |
| Industry Usage | Hotels, travel agencies, resorts | Hotels, motels, hospitality industry |
| Primary Responsibilities | Handling reservations, managing booking systems | Checking in/out guests, providing information |
Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.
What are some common challenges faced by Reservations Associates and how can they be managed?
Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.
What are Reservations Associates?
Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.
What are the key skills and qualifications needed to thrive as a Reservations Associate, and why are they important?
To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.
What are the most commonly searched types of Reservations jobs in Ontario? The most popular types of Reservations jobs in Ontario are:
What cities in Ontario are hiring for Reservations Associate jobs? Cities in Ontario with the most Reservations Associate job openings:
Other
Posted 10 days ago
Job description
Salary:
NOW HIRING
Retail Associate / Office Administrator
Grand Harbour Marina
150 Laguna Parkway, Brechin, ON L0K 1B0
Join Our Team on the Waterfront!
Grand Harbour Marina is looking for a motivated, organized, and customer-focused Associate & Office Administrator to become an integral part of our marina operations team.
This is a dynamic role that combines office administration, retail operations, customer service, and team coordination. If you're someone who enjoys taking ownership, thrives in a fast-paced environment, and loves working with people, we'd love to meet you.
Primary Responsibilities
As our Associate & Office Administrator, you will:
- Take the lead in managing inventory for the Harbour Market and office supplies
- Coordinate staff schedules, including opening and closing shifts
- Provide administrative support to the marina office team
- Welcome members, guests, and transient boaters with exceptional customer service
- Answer phones, respond to emails, and assist customers in person
- Process retail sales and operate the point-of-sale system
- Complete daily cash balancing and reconciliations
- Maintain accurate records, filing systems, and administrative documentation
- Prepare correspondence, spreadsheets, reports, and other office documents using Microsoft Word and Excel
- Assist with member registrations, reservations, and general office operations
- Help merchandise and maintain a clean, organized, and well-stocked Harbour Market
- Support special events and promotional activities throughout the marina
Teamwork is Essential
Grand Harbour Marina is a team-focused workplace where everyone pitches in to deliver an exceptional experience for our members and guests.
From time to time, additional assistance may be required in other departments, including:
- General cleaning and housekeeping
- Fuel dock operations
- Dockhand assistance
- Pool operations and guest services
- Special events and marina activities
We're looking for someone who enjoys variety and is always willing to lend a hand wherever needed.
Qualifications
The ideal candidate will have:
- Outstanding customer service and communication skills
- Strong organizational and time-management abilities
- Excellent attention to detail
- A positive, friendly, and professional attitude
- Ability to work independently and take initiative
- Strong computer skills, including Microsoft Word, Excel, Outlook, and general office software
- Experience with cash handling and point-of-sale systems
- Ability to prioritize multiple tasks in a fast-paced environment
- Previous experience in retail, hospitality, customer service, or office administration is preferred
What We Offer
- Full-time, year-round employment
- Competitive compensation
- Beautiful waterfront work environment
- Diverse and engaging responsibilities
- Supportive team culture
- Opportunities for growth and advancement
- Employee discounts
If you're dependable, energetic, organized, and passionate about providing exceptional customer experiences, we'd love to hear from you!
Apply Today
Please forward your resume to:
hello@grandharbourmarina.ca
Grand Harbour Marina
150 Laguna Parkway
Brechin, ON L0K 1B0
Where Exceptional Boating Begins.