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Reservations Associate Jobs in Ontario (NOW HIRING)

Marriott

Group Housing Coordinator

Toronto, ON · On-site

Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Great Lake Hotel Inc

More than that, we know our Associates are the shining stars of what we do! We understand what it ... You will be checking guests in and out of their rooms, managing reservations, processing payments ...

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Reservations Associate information

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Ontario?

The most popular types of Reservations jobs in Ontario are:

What cities in Ontario are hiring for Reservations Associate jobs?

Cities in Ontario with the most Reservations Associate job openings:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Legal Assistant - Family

Linds & Associates

Toronto, ON • Hybrid

$68K - $72K/yr

Full-time

Posted 21 days ago

Job description

Job Description Legal Assistant - Family Hybrid work. - 3 Days Work from Home Our client, a highly regarded and well respected law firm, located in the core of downtown Toronto seeks a Family Law Legal Assistant to join its well known team. This is a full time permanent role.

In this role you will be responsible for coordinating, revising, transcribing and organizing legal and administrative documents. Keeping with practice management needs and perform other general office duties as required. Responsibilities: Provide administrative l support creating documents and correspondence through transcription and copy-typing, making revisions as necessary.

Provide administrative support which include (but not limited to) completing expense reports, courier forms, file opening forms, photocopying, scanning, faxing, filing and creation of file folders. Professionally interact with all firm members and clients. Photocopy and/or organize documents for distribution, mailing and binding.

Schedule and confirm appointments, meetings, and conferences. Prepare and generate pre-bills for monthly billing, as needed. Book travel and make reservations, as required.

Organize, maintain, and accurately file correspondence, invoices and receipts via paper and digital formats. Complete special projects and other duties as assigned. Requirements: Legal Assistant Diploma from an accredited institution.

5+ years' experience working within a family law practice area in a law firm. Solid understanding of Family Law Rules and court filing processes. Hands-on experience working with transactional/complex documents.

Document specialist capability, with strong technical skills working within Microsoft Office, Divorcemate and ACL. Familiarity with DMS system is an asset. Solid transcription and proofreading skills.

Familiar with developing basic Excel and PowerPoint charts. Ability to communicate in a professional manner and provide exceptional client service. Excellent organizational skills with the ability to manage multiple priorities with ease.

If you are interested in joining a well known and congenial team, look no further. Apply today. We thank all applicants for their interest in this role.

Only those selected for an interview will be contacted. Thank you for your interest in Linds & Associates Ltd.

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