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Reservation Supervisor Jobs in California (NOW HIRING)

Proper Hospitality

Front Desk Supervisor

Malibu, CA · On-site

$19.75 - $25.75/hr

Ensure that guest information is accurately entered into the reservation system and billing is ... Minimum of 1-2 years of supervisory experience in the hospitality or customer service industry

Marriott

Spa Reservations Agent

Santa Barbara, CA · On-site

$17.25 - $21.50/hr

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone ... No supervisory experience. License or Certification: None At Marriott International, we are ...

Sky Resorts

Housekeeping Supervisor

Parker Dam, CA

$20 - $22/hr

Housekeeping Supervisor -- Black Meadow Landing The Big Picture - Black Meadow Landing in Parker ... Basic computer skills, with the ability to navigate booking and reservation platforms to track ...

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Showing results 21-40

All JobsReservation Supervisor JobsReservation Supervisor Jobs in California

Reservation Supervisor information

See California salary details

$28.6K

$59K

$107.6K

How much do reservation supervisor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for reservation supervisor in California is $58,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $69,100.00 per year, depending on experience, location, and employer.

What is a reservation supervisor?

Reservation Supervisors are professionals responsible for overseeing the reservations department in hotels, airlines, or other travel and hospitality organizations. They manage a team of reservation agents, ensure bookings are processed accurately, handle customer inquiries or complaints, and coordinate with other departments to optimize occupancy and guest satisfaction. Reservation Supervisors also prepare reports, monitor performance, and implement procedures to improve efficiency and service quality.

What are the key skills and qualifications needed to thrive as a reservation supervisor?

To thrive as a Reservation Supervisor, you need expertise in reservation management, customer service, and staff supervision, typically supported by experience in hospitality or travel and a relevant degree or diploma. Familiarity with property management systems (PMS), central reservation systems (CRS), and booking software is crucial. Strong leadership, problem-solving abilities, and effective communication are standout soft skills for this position. These skills ensure efficient reservation operations, high guest satisfaction, and smooth team coordination in a competitive hospitality environment.

How does a reservation supervisor typically collaborate with other departments to ensure smooth operations?

As a Reservation Supervisor, you will frequently coordinate with front office, sales, and housekeeping teams to ensure guest bookings are managed efficiently and special requests are accommodated. This role often involves daily meetings or briefings to communicate updates on occupancy, group bookings, or VIP arrivals. Effective collaboration helps prevent overbooking, ensures accurate communication of guest needs, and supports seamless guest experiences. Building strong interdepartmental relationships is key to resolving challenges quickly and maintaining high service standards.

What is the difference between Reservation Supervisor vs Reservation Agent?

AspectReservation SupervisorReservation Agent
CredentialsHigh school diploma; experience in reservations; leadership skillsHigh school diploma; customer service skills; familiarity with reservation systems
Work EnvironmentSupervises reservation team; administrative tasks; trainingHandles customer inquiries; processes reservations; interacts directly with clients
Industry UsageHotels, airlines, travel agenciesHotels, airlines, travel agencies
Search & ComparisonOften compared for leadership roles in reservationsCommonly searched for direct reservation duties

The Reservation Supervisor oversees reservation teams, manages schedules, and ensures quality service, while Reservation Agents handle direct customer interactions and booking processes. Both roles are essential in the reservations industry, but they differ mainly in responsibility level and scope of duties.

What are popular job titles related to Reservation Supervisor jobs in California?

For Reservation Supervisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Reservation Supervisor jobs in California look for?

The top searched job categories for Reservation Supervisor jobs in California are:

What are popular job titles related to Reservation Supervisor jobs in CA?

For Reservation Supervisor jobs in CA, the most frequently searched job titles are:

Reservation Supervisor jobs near you
Infographic showing various Reservation Supervisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,991 per year, or $28.4 per hour.

Front Desk Supervisor

The Sheraton Palo Alto

Palo Alto, CA • On-site

$24/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Front Desk Supervisor

The Front Desk Supervisor at The Sheraton Palo Alto is responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to guests. They will supervise and mentor front desk staff, handle guest inquiries and complaints, and ensure all reservations and check-ins are processed efficiently.

Responsibilities:

  • Oversee the front desk operations, ensuring efficiency and accuracy in processing reservations, check-ins, and check-outs
  • Train and supervise front desk staff, providing guidance and assistance as needed
  • Respond to guest inquiries and complaints, resolving issues promptly and professionally
  • Maintain knowledge of hotel services, amenities, and local attractions to provide accurate and helpful information to guests
  • Assist with scheduling and coordinating staffing levels to ensure adequate coverage
  • Handle cash and credit card transactions, ensuring all transactions are recorded accurately
  • Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked

Requirements:

  • Prior experience in a customer service role, preferably in a hotel or hospitality industry
  • Excellent communication and interpersonal skills
  • Strong leadership and supervisory skills
  • Proficiency in computer systems and software, including Microsoft Office and reservation systems
  • Ability to multi-task and prioritize in a fast-paced environment
  • Attention to detail and accuracy in handling guest information and transactions
  • Flexibility to work varying shifts, including weekends and holidays

Benefits:

- Competitive compensation at $24 per hour

- Health, dental, and vision insurance

- 401(k) retirement plan

- Paid vacation and sick leave

About the Company:

The Sheraton Palo Alto is a premier hotel located in the heart of Palo Alto, California. Known for its exceptional service and luxurious amenities, the hotel is a preferred choice for both business and leisure travelers. With its prime location near major Silicon Valley companies and renowned attractions, The Sheraton Palo Alto offers a vibrant and fulfilling work environment. Join our team and be a part of delivering unforgettable experiences to our valued guests.

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