Austin, TX · On-site +1
$92K - $127K/yr
We're looking for an Renewals Manager, SMB (Emerging) to join Procore's Sales team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, and customer base ...
Austin, TX · On-site +1
$92K - $127K/yr
We're looking for an Renewals Manager, SMB (Emerging) to join Procore's Sales team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, and customer base ...
Austin, TX · On-site
$92K - $127K/yr
We're looking for an Renewals Manager, SMB (Emerging) to join Procore's Sales team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, and customer base ...
Austin, TX · On-site
$92K - $127K/yr
We're looking for an Renewals Manager, SMB (Emerging) to join Procore's Sales team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, and customer base ...
San Francisco, CA · On-site
The Senior Renewals Manager will own a portfolio of existing strategic customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from ...
San Francisco, CA · On-site
The Senior Renewals Manager will own a portfolio of existing strategic customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from ...
Austin, TX · On-site
$92K - $127K/yr
We're looking for an Renewals Manager, SMB (Emerging) to join Procore's Sales team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, and customer base ...
Austin, TX · On-site
$92K - $127K/yr
We're looking for an Renewals Manager, SMB (Emerging) to join Procore's Sales team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, and customer base ...
San Francisco, CA · On-site +1
The Senior Renewals Manager will own a portfolio of existing strategic customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from ...
San Francisco, CA · On-site +1
The Senior Renewals Manager will own a portfolio of existing strategic customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from ...
Atlanta, GA · On-site
The Senior Renewals Manager will own a portfolio of existing strategic customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from ...
Atlanta, GA · On-site
The Senior Renewals Manager will own a portfolio of existing strategic customers, prioritize maximizing customer retention through negotiating complex contracts and developing new business from ...
Summary The Associate Renewals Manager works directly with existing Workiva customers while building a book of business. The Associate Renewals Manager will focus on renewing subscriptions and ...
Summary The Associate Renewals Manager works directly with existing Workiva customers while building a book of business. The Associate Renewals Manager will focus on renewing subscriptions and ...
The Role As a Senior Renewals Manager at Modern Health, you'll own the strategy, negotiations, and execution of renewals for a portfolio of clients. You'll partner closely with Client Management ...
The Role As a Senior Renewals Manager at Modern Health, you'll own the strategy, negotiations, and execution of renewals for a portfolio of clients. You'll partner closely with Client Management ...
State College, PA · On-site +1
$150K/yr
Manager, Regional Renewals at Minitab Location: State College, PA, Remote in PA or our Chicago, IL office (Hybrid). We're looking for a strategic, people-first leader to build and scale a high ...
Quick apply
State College, PA · On-site +1
$150K/yr
Manager, Regional Renewals at Minitab Location: State College, PA, Remote in PA or our Chicago, IL office (Hybrid). We're looking for a strategic, people-first leader to build and scale a high ...
Position Overview The Commercial Renewals Manager, Corporate at Okta owns the strategy and execution of subscription renewals for our US Corporate customer segment. In this role, you will partner ...
Position Overview The Commercial Renewals Manager, Corporate at Okta owns the strategy and execution of subscription renewals for our US Corporate customer segment. In this role, you will partner ...
Portland, OR · On-site
$80K - $90K/yr
We're seeking a relationship-driven Renewals Manager to oversee recurring service renewals for one of our clients. This person will contact customers before their inspections and maintenance services ...
New
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Portland, OR · On-site
$80K - $90K/yr
We're seeking a relationship-driven Renewals Manager to oversee recurring service renewals for one of our clients. This person will contact customers before their inspections and maintenance services ...
New
New Orleans, LA · On-site
$90 - $120/hr
As the Team Manager of Renewals for AMER at Copado, you will oversee a team of Renewals Managers who are the primary commercial advocates for our customers, ensuring successful revenue retention and ...
New Orleans, LA · On-site
$90 - $120/hr
As the Team Manager of Renewals for AMER at Copado, you will oversee a team of Renewals Managers who are the primary commercial advocates for our customers, ensuring successful revenue retention and ...
Atlanta, GA · On-site
$35 - $41.38/hr
The Renewals Manager supports a team of Customer Base Account Executives and will be an individual contributor on a robust team consistently supporting operational transactions related to ...
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Atlanta, GA · On-site
$35 - $41.38/hr
The Renewals Manager supports a team of Customer Base Account Executives and will be an individual contributor on a robust team consistently supporting operational transactions related to ...
About the Role As a Renewals Advocacy Manager at Veeam, you will serve as the strategic lead for Customer Advocacy, Executive Engagement, and Voice of the Customer initiatives across the Global ...
About the Role As a Renewals Advocacy Manager at Veeam, you will serve as the strategic lead for Customer Advocacy, Executive Engagement, and Voice of the Customer initiatives across the Global ...
Provide management with complete visibility to renewals and solicit executive involvement as ... required * Accurately maintain/update a rolling 120-day renewal forecast and communicate any ...
Provide management with complete visibility to renewals and solicit executive involvement as ... required * Accurately maintain/update a rolling 120-day renewal forecast and communicate any ...
Denver, CO · On-site
$175 - $225/hr
You will lead a team of Renewals Managers, set regional strategy, and serve as the executive point of accountability for Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) outcomes. You ...
Denver, CO · On-site
$175 - $225/hr
You will lead a team of Renewals Managers, set regional strategy, and serve as the executive point of accountability for Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) outcomes. You ...
Chicago, IL · On-site
$150K/yr
Manager, Regional Renewals at Minitab Location: State College, PA, Remote in PA or our Chicago, IL office (Hybrid). We're looking for a strategic, people-first leader to build and scale a high ...
Chicago, IL · On-site
$150K/yr
Manager, Regional Renewals at Minitab Location: State College, PA, Remote in PA or our Chicago, IL office (Hybrid). We're looking for a strategic, people-first leader to build and scale a high ...
You'll lead and develop a team of Renewals Managers, partner closely with Sales, Deal Desk, Finance, and Customer Success, and serve as a trusted commercial voice in front of strategic customers.
You'll lead and develop a team of Renewals Managers, partner closely with Sales, Deal Desk, Finance, and Customer Success, and serve as a trusted commercial voice in front of strategic customers.
Chicago, IL · On-site +1
$150K/yr
Manager, Regional Renewals at Minitab Location: State College, PA, Remote in PA or our Chicago, IL office (Hybrid). We're looking for a strategic, people-first leader to build and scale a high ...
Chicago, IL · On-site +1
$150K/yr
Manager, Regional Renewals at Minitab Location: State College, PA, Remote in PA or our Chicago, IL office (Hybrid). We're looking for a strategic, people-first leader to build and scale a high ...
New Orleans, LA · On-site
$175K - $225K/yr
You will lead a team of Renewals Managers, set regional strategy, and serve as the executive point of accountability for Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) outcomes. You ...
New Orleans, LA · On-site
$175K - $225K/yr
You will lead a team of Renewals Managers, set regional strategy, and serve as the executive point of accountability for Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) outcomes. You ...
$20.67 - $24.02
3% of jobs
$24.02 - $27.36
2% of jobs
$27.36 - $30.70
11% of jobs
$32.48 is the 25th percentile. Wages below this are outliers.
$30.70 - $34.05
17% of jobs
The median wage is $36.48 / hr.
$34.05 - $37.39
23% of jobs
$40.18 is the 75th percentile. Wages above this are outliers.
$37.39 - $40.73
22% of jobs
$40.73 - $44.08
1% of jobs
$44.08 - $47.42
10% of jobs
$47.42 - $50.76
2% of jobs
$50.76 - $54.11
5% of jobs
$54.11 - $57.45
3% of jobs
$20
$38
$57
A Renewals Manager oversees customer contract renewals, ensuring retention and revenue growth. They engage with clients to assess satisfaction, negotiate renewal terms, and address concerns to maintain long-term relationships. This role requires collaboration with sales, customer success, and finance teams to optimize renewal processes. Strong communication, negotiation, and data analysis skills are essential for success in this position.
A Renewals Manager often faces challenges like handling contract negotiations, overcoming objections from clients considering cancellation, and ensuring a seamless renewal process despite evolving customer needs. Success is typically measured by metrics such as renewal rate, churn reduction, upsell revenue, and customer satisfaction scores. Overcoming these challenges requires proactive communication, strong organizational skills, and the ability to build trusting relationships with clients. Many organizations support Renewals Managers through training, team collaboration, and access to customer success resources to help them achieve their goals.
To thrive as a Renewals Manager, you need strong negotiation skills, relationship management experience, and a background in sales or account management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, contract management tools, and subscription billing systems is highly beneficial. Excellent communication, attention to detail, and a customer-focused mindset are standout soft skills for this position. These abilities help ensure high customer retention rates, smooth contract renewals, and positive long-term client relationships.
$92K - $127K/yr
Full-time
Re-posted 15 days ago
We're looking for an Renewals Manager, SMB (Emerging) to join Procore's Sales team. In this role, you'll apply an understanding of Procore's products, sales methodology, processes, and customer base while selling to small and medium business accounts. You'll focus on an assigned book of business of companies with accounts up for renewal who can continue to benefit from Procore's world-class project management tool for the construction industry. The primary function of this position is timely contract renewals with a laser-focus on customer retention.. This includes conducting value selling, negotiation, and execution of contract renewals.
This position will report to the Manager, SMB Markets. This position will be based at our office in Carpinteria, CA, Austin, TX, or Tampa, FL. We are looking for candidates to join us immediately!
What you'll do:
Oversee all assigned contract renewals to ensure timely and accurate execution
Proactively engage with customers well in advance of their renewal date to understand their satisfaction, usage, and future needs
Manage and maintain accurate accounts and opportunities within Salesforce.com
Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
Conduct daily activities including: Pre-call research and planning to make a high volume of calls per day
Identify potential upgrade and/or expansion opportunities and partner with upsell reps
Own contract processes, including quote creation, sending of order forms, and tracking signature progress
Achieve or exceed monthly and quarterly targets
Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers
What we're looking for:
Bachelor's degree preferred, or equivalent work experience
1+ years of demonstrated B2B sales, account management, preferably in SaaS
Strong work ethic and a desire to win
Proven ability to communicate effectively via telephone and email with customers
Highly skilled at building and maintaining strong rapport with customers
Skilled negotiator
Ability and resilience to work in a fast-paced sales environment
Self-aware, reflective, and able to digest feedback critically and adapt to overcome challenges
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proficiency with Microsoft Office products and online collaboration tools
Familiarity with the construction or SaaS industry is a plus
Base Pay Range:$26.60-$36.60
On Target Earnings Range: $92,400 - $127,050
Additional InformationBase Pay Range:
0.00 - 0.00On Target Earning Range:
0.00 - 0.00This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
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Software development
1,001 - 5,000 Employees
Carpinteria, CA, US
2002
