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Career Team

Director of Workforce Transformation

Career Team is a leading workforce development organization on a mission to transform lives. We ... Remote EMPLOYMENT TYPE: Full-Time, Exempt Employee At Career Team, our mission is to empower one ...

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How much do remote workforce development jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote workforce development in the United States is $65,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $85,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote workforce development, and why are they important?

To thrive in Remote Workforce Development, you need expertise in talent management, training program design, and strong knowledge of remote work best practices, often backed by a degree in human resources, business, or a related field. Familiarity with digital learning platforms, HRIS systems, and certification such as SHRM or HRCI is highly valued. Excellent communication, coaching skills, and adaptability are essential for engaging and supporting distributed teams. These competencies enable you to effectively build, develop, and retain high-performing remote workforces in a dynamic environment.

What is a remote workforce development?

A Remote Workforce Development job focuses on training, supporting, and managing remote employees to ensure productivity and engagement. It involves designing virtual training programs, implementing remote work policies, and utilizing technology to enhance collaboration. Professionals in this role may also assess workforce needs, provide career development resources, and optimize remote work strategies to improve efficiency. The goal is to help remote employees succeed while maintaining company culture and performance standards.

What does a remote workforce development do?

A typical day in Remote Workforce Development involves designing and implementing virtual training programs, supporting the onboarding process for new remote hires, and assessing ongoing learning needs across distributed teams. You may coordinate with managers and department heads to identify skill gaps, organize webinars or workshops, and evaluate the effectiveness of various development initiatives. Regular collaboration with HR, IT, and team leaders is common to ensure alignment on remote work policies and employee engagement strategies. This role requires strong organizational and communication skills to manage multiple projects simultaneously and support team growth remotely.

More about Remote Workforce Development jobs
What cities are hiring for Remote Workforce Development jobs? Cities with the most Remote Workforce Development job openings:
What are the most commonly searched types of Workforce Development jobs? The most popular types of Workforce Development jobs are:
What states have the most Remote Workforce Development jobs? States with the most job openings for Remote Workforce Development jobs include:
What job categories do people searching Remote Workforce Development jobs look for? The top searched job categories for Remote Workforce Development jobs are:
Remote Workforce Development jobs near you
Infographic showing various Remote Workforce Development job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $65,999 per year, or $31.7 per hour.

Workforce Management Manager

Renewal by Andersen Metro & Midwest

Cranford, NJ • Remote

$90K - $110K/yr

Full-time

Posted 5 days ago

Renewal By Andersen rating

8.2

Company rating: 8.2 out of 10

Renewal By Andersen

Based on 145 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 96,181 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 93%

    93% say they get paid time off

    say they get paid time off

  • 91%

    91% say it is easy to take sick days

    say it is easy to take sick days

  • 90%

    90% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 145 Breakroom Quiz responses from their frontline employees

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

The Role

You'll own workforce management for an inside sales center of roughly 200 agents across two sites and a predominantly remote team. The operation is straightforward, but it runs seven days a week and needs someone keeping a close eye on the data, the staffing, and the leads. Our Verint platform is live — we need someone to tune it and own it, not learn it from scratch.

You'll lead two WFM analysts, own forecasting and scheduling, and make sure we're staffing to work our daily leads smartly. It's hands-on work with a clear path to grow as the function and team grow.

What You'll Own

  • Forecasting contact volume across inbound, outbound, and text by interval, day, and week
  • Building and publishing schedules that match the forecast, including remote and flexible shifts
  • Managing schedules, adherence, and coverage for a predominantly remote workforce across multiple states
  • Staffing outbound strategically against the daily lead flow (~1,000 leads/day) — pacing calls to work leads smart, not just dialing to hit activity numbers
  • Keeping eyes on service level, abandon, and adherence, and making the staffing call when volume shifts
  • Tracking agent activity and productive time, and owning that monitoring so coaches can coach
  • Managing PTO, shift changes, and coverage against staffing needs
  • Producing weekly adherence and exception reporting, and handing clean data to payroll
  • Tuning Verint so we use what we're paying for
  • Building a sensible coverage model for 98 weekly operating hours: live eyes where it matters, alerts and simple floor playbooks on the rest
  • Baking shrinkage (coaching, training, meetings, QA) into the staffing math
  • Capacity planning for hiring classes, ramp, and seasonal pushes
  • Leading, developing, and setting clear numbers for the two WFM analysts

What You Need

  • Hands-on Verint experience at a tuning level, not just as a user. You refine it, you don't need to be taught it.
  • Proven WFM experience managing a predominantly remote team. You know how adherence, coverage, and real-time management work differently when the floor is distributed.
  • Contact-center forecasting and scheduling experience
  • Comfort keeping an eye on intraday staffing and making adjustments as the day shifts
  • Ability to explain complex WFM concepts in plain language to non-WFM leaders
  • Experience leading or directing a small team, formally or informally
Pay Range
$90,000—$110,000 USD
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
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Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom