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Remote Voip Manager Jobs (NOW HIRING)

Catch Health, LLC

$45K - $100K/yr

Guide clients through enrollment via CRM and telephonic platforms * Achieve personal sales goals ... CRMs, VOIP, etc.) BENEFITS: Paid Holidays (6) Paid Time Off Medical Insurance, National Plan ...

Five9

Professional Services Program Manager

Experience managing implementations of Five9 or other VoIP Call Center solutions including IVA ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

Topline Insurance

Customer Service Specialist

Orlando, FL · Remote

$15.75 - $21/hr

Remote Readiness: You must have a dedicated, quiet home office space with high-speed internet. You are tech-savvy and comfortable using VOIP phone systems and cloud-based agency management software.

Topline Insurance

Customer Service Specialist

Bradenton, FL · Remote

$15.50 - $20.50/hr

Remote Readiness: You must have a dedicated, quiet home office space with high-speed internet. You are tech-savvy and comfortable using VOIP phone systems and cloud-based agency management software.

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Remote Voip Manager information

What are the key skills and qualifications needed to thrive as a Remote VoIP Manager, and why are they important?

To thrive as a Remote VoIP Manager, you need expertise in voice over IP technologies, network administration, and a relevant degree or certifications such as CCNA or CompTIA Network+. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocol, and monitoring tools is typically required. Strong problem-solving, communication, and project management skills are essential for coordinating remote teams and troubleshooting issues efficiently. These skills ensure reliable voice communication infrastructure, effective remote collaboration, and seamless end-user support.

What are some typical challenges Remote VoIP Managers face when overseeing distributed teams?

Remote VoIP Managers often encounter challenges such as coordinating across multiple time zones, ensuring consistent communication quality, and addressing technical issues remotely. Managing a distributed team requires strong organizational skills and proactive communication to maintain service uptime and resolve incidents quickly. Additionally, fostering collaboration and providing ongoing support for team members who may be working independently is essential for success in this role.

What is a Remote VoIP Manager?

A Remote VoIP Manager is an IT professional responsible for overseeing and maintaining Voice over Internet Protocol (VoIP) systems for an organization while working remotely. Their duties typically include configuring VoIP hardware and software, managing network security for voice communications, troubleshooting call quality issues, and ensuring reliable connectivity for all users. They also coordinate with vendors, provide technical support to staff, and help integrate new communication tools as needed. This role is essential for businesses that rely on internet-based phone systems, especially for distributed or fully remote teams.

What is the difference between Remote Voip Manager vs Remote Voip Engineer?

AspectRemote Voip ManagerRemote Voip Engineer
CredentialsVoIP certifications, project management skillsVoIP certifications, technical troubleshooting skills
Work EnvironmentTeam coordination, client communicationTechnical setup, system configuration
Industry UsageTelecommunications, IT servicesTelecommunications, network engineering
Common Search IntentManaging VoIP projects remotelyTechnical VoIP system development and support

The main difference between a Remote Voip Manager and a Remote Voip Engineer lies in their focus areas. The Voip Manager oversees projects, coordinates teams, and manages client relationships, requiring management skills and certifications. The Voip Engineer, on the other hand, concentrates on technical system setup, troubleshooting, and engineering tasks. Both roles are essential in the VoIP industry but serve different functions based on their responsibilities and expertise.

More about Remote Voip Manager jobs
What cities are hiring for Remote Voip Manager jobs? Cities with the most Remote Voip Manager job openings:
What are the most commonly searched types of Remote Voip jobs? The most popular types of Remote Voip jobs are:
What states have the most Remote Voip Manager jobs? States with the most job openings for Remote Voip Manager jobs include:
What job categories do people searching Remote Voip Manager jobs look for? The top searched job categories for Remote Voip Manager jobs are:
Remote Voip Manager jobs near you
Infographic showing various Remote Voip Manager job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 39% Physical, and 61% Remote job distribution.
UCaaS Sales Engineer - US Based Lower 48 States

UCaaS Sales Engineer - US Based Lower 48 States

Vitel Global Communications

South Plainfield, NJ • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Vision insurance

Company Overview

Vitel Global is a highly innovative AI based UCaaS provider, that is heavy in R&D with over 200 developers globally. Unlike other UCaaS providers in this space, innovation drives our GTM strategy, through continuous product development, and a focus on creating advanced features, and solution sets for the SMB to Mid-Enterprise markets.
Through continuous innovation and product development, Vitel is transforming the ease of communications for B2B with products such as our built-in voice-to-voice translations services in video conferencing, built in note taker, voice analytics, 60+ AI Assistants, voice enabled avatar website chat bot (100+ languages), plus other meaningful bolt on solutions. Beyond this, Vitel provides additional services like AI Scrubbed Lead Gen Lists, and supporting AI Assistants to help drive inbound and outbound revenue, which ultimately helps round out our Business in a Box philosophy.


Job Description

The UCaaS Sales Engineer partners with the sales and Channel teams to design, present, and support cloud communication solutions for prospective and existing customers. This role combines deep technical knowledge with strong communication skills to translate business needs into scalable UCaaS solutions. This job requires up to 50% travel for customer sites, partner visits, tradeshows, etc.
Key Responsibilities

Pre-Sales Support

  • Partner with Account Executives & Channel Managers to identify customer needs and technical requirements
  • Lead discovery calls to assess current telecom/IT environments, and determine future needs
  • Design tailored UCaaS solutions (VoIP, collaboration tools, contact center, API & AI integrations)
  • Deliver product demonstrations and technical presentations
Solution Design & Architecture

  • Create high-level and detailed solution designs
  • Ensure compatibility with customer infrastructure (network, security, endpoints)
  • Recommend best practices for deployment and scalability
  • Support RFP/RFI responses with technical input
Customer Engagement

  • Act as the technical advisor and trusted consultant during the sales cycle
  • Address customer concerns around reliability, security, and performance
  • Provide proof-of-concept (PoC) support and pilot deployments
Sales Collaboration

  • Support deal strategy and positioning,
  • Help articulate value propositions and ROI
  • Assist in closing deals by resolving technical objections
Post-Sales Handoff

  • Work with implementation and support teams to ensure smooth onboarding
  • Document solution architecture and customer requirements
Required Skills & Qualifications

Technical Skills

  • Strong knowledge of:
    • VoIP/SIP protocols
    • Networking fundamentals (QoS, VLANs, firewalls, VPNs)
    • Cloud platforms and SaaS delivery models
  • Experience with UCaaS platforms (e.g., RingCentral, Zoom, MS Teams, Mitel, Avaya)
  • Understanding of integrations (CRM, APIs, contact center tools)
Expert experience in Kamailio and FreeSWITCH architecture, implementation, maintenance, troubleshooting, and high-availability deployments
Strong expertise in designing and maintaining carrier-grade VoIP/UCaaS infrastructure using Kamailio and FreeSWITCH
Experience building scalable SIP routing, SBC, multi-tenant PBX, WebRTC, and high-concurrency call environments
Hands-on experience with SIP signaling, RTP/media handling, failover architecture, load balancing, clustering, and real-time monitoring
Experience supporting large-scale deployments with thousands of concurrent calls and endpoints
Strong Linux system administration and VoIP performance optimization experience
  • Understanding of AI Tools, and an interest in being part of a leading-edge technology development

Soft Skills

  • Strong presentation and demo skills
  • Ability to translate technical concepts into business value
  • Excellent communication and customer-facing abilities
  • Problem-solving and consultative mindset
Experience

  • 27+ years in sales engineering, solutions engineering, or telecom/IT roles
  • Experience in UCaaS, CCaaS, or telecom is highly preferred
Preferred Qualifications

  • Certifications (e.g., Cisco, Microsoft, or vendor-specific UCaaS certs)
  • Experience with contact center solutions (CCaaS)
  • Familiarity with security and compliance standards (HIPAA, SOC 2, etc.)
Typical Tools & Technologies

  • VoIP/SIP tools (e.g., Wireshark, softphones, desk phones, mobile applications)
  • CRM platforms like Salesforce
  • Network diagnostic tools
  • Demo environments and sandbox systems
Success Metrics

  • New Logo & Upsell win rate and technical close support
  • Customer satisfaction during pre-sales
  • Accuracy and scalability of solution designs
  • Time to deployment and handoff efficiency

This is a remote position.