Perform remote diagnostics and interface directly with customers to resolve a variety of technical ... Windows Server, Unix, Linux, Network Monitoring, Network Management Systems, Telephony, VoIP, Radio ...
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Perform remote diagnostics and interface directly with customers to resolve a variety of technical ... Windows Server, Unix, Linux, Network Monitoring, Network Management Systems, Telephony, VoIP, Radio ...
Telecommunications Engineer II
Louisville, KY · On-site +1
$78K/yr
... management. * Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...
Telecommunications Engineer II
Louisville, KY · On-site +1
$78K/yr
... management. * Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...
Remote Voip Manager information
What is a remote VoIP manager?
A Remote VoIP Manager is an IT professional responsible for overseeing and maintaining Voice over Internet Protocol (VoIP) systems for an organization while working remotely. Their duties typically include configuring VoIP hardware and software, managing network security for voice communications, troubleshooting call quality issues, and ensuring reliable connectivity for all users. They also coordinate with vendors, provide technical support to staff, and help integrate new communication tools as needed. This role is essential for businesses that rely on internet-based phone systems, especially for distributed or fully remote teams.
What are the key skills and qualifications needed to thrive as a remote VoIP manager?
To thrive as a Remote VoIP Manager, you need expertise in voice over IP technologies, network administration, and a relevant degree or certifications such as CCNA or CompTIA Network+. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocol, and monitoring tools is typically required. Strong problem-solving, communication, and project management skills are essential for coordinating remote teams and troubleshooting issues efficiently. These skills ensure reliable voice communication infrastructure, effective remote collaboration, and seamless end-user support.
What are some typical challenges remote VoIP managers face when overseeing distributed teams?
Remote VoIP Managers often encounter challenges such as coordinating across multiple time zones, ensuring consistent communication quality, and addressing technical issues remotely. Managing a distributed team requires strong organizational skills and proactive communication to maintain service uptime and resolve incidents quickly. Additionally, fostering collaboration and providing ongoing support for team members who may be working independently is essential for success in this role.
What is the difference between Remote Voip Manager vs Remote Voip Engineer?
| Aspect | Remote Voip Manager | Remote Voip Engineer |
|---|---|---|
| Credentials | VoIP certifications, project management skills | VoIP certifications, technical troubleshooting skills |
| Work Environment | Team coordination, client communication | Technical setup, system configuration |
| Industry Usage | Telecommunications, IT services | Telecommunications, network engineering |
| Common Search Intent | Managing VoIP projects remotely | Technical VoIP system development and support |
The main difference between a Remote Voip Manager and a Remote Voip Engineer lies in their focus areas. The Voip Manager oversees projects, coordinates teams, and manages client relationships, requiring management skills and certifications. The Voip Engineer, on the other hand, concentrates on technical system setup, troubleshooting, and engineering tasks. Both roles are essential in the VoIP industry but serve different functions based on their responsibilities and expertise.
What are popular job titles related to Remote Voip Manager jobs in Kentucky?
For Remote Voip Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Voip Manager jobs in Kentucky look for?
The top searched job categories for Remote Voip Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Voip Manager jobs?
Cities in Kentucky with the most Remote Voip Manager job openings:
Full-time
Medical, Life, Retirement
Re-posted 19 days ago
Job description
Job Summary/Company:
Sparks Group is seeking a Field Engineer who will work in a rotating on-call schedule covering after hours/weekend calls and occasional overtime hours. This position requires daily travel
(3-5 days a week) to customer sites typically within 200 miles of the technician’s home base, but includes occasional travel outside of the dedicated area on an as needed basis.
Technicians will be paid mileage to client sites. The technician should sit in the Columbus/Cincinnati/Covington area as he/she will be covering clients in the states of Ohio and Kentucky,
with occasional travel to client sites east of the Mississippi. If you are interested in learning more about Sparks Group and this Direct Hire opportunity, please submit your resume today.
Responsibilities:
• As part of a technical support group, responsible for preventive maintenance as well as monitoring and responding to alert conditions
• Perform remote diagnostics and interface directly with customers to resolve a variety of technical problems impacting mission-critical recording processes
• Site installations, follow-up training with the customer, general system support, and ongoing end-user training
Qualifications/Background Profile:
• Experience in Call/911 Recorder or VoIP technologies preferred
• IT troubleshooting experience preferred
• Applicable experience in more than 1 of the following areas: Windows Server, Unix, Linux, Network Monitoring,
Network Management Systems, Telephony, VoIP, Radio Systems, Network/Telephony cabling
• Must be able to safely list 50 pounds to chest level and with assistance, install recorder servers in server racks
• CompTIA A+ or Network+ certification, OR the ability to obtain within 90-days of employment
Sparks Group is seeking a Field Engineer who will work in a rotating on-call schedule covering after hours/weekend calls and occasional overtime hours. This position requires daily travel
(3-5 days a week) to customer sites typically within 200 miles of the technician’s home base, but includes occasional travel outside of the dedicated area on an as needed basis.
Technicians will be paid mileage to client sites. The technician should sit in the Columbus/Cincinnati/Covington area as he/she will be covering clients in the states of Ohio and Kentucky,
with occasional travel to client sites east of the Mississippi. If you are interested in learning more about Sparks Group and this Direct Hire opportunity, please submit your resume today.
Responsibilities:
• As part of a technical support group, responsible for preventive maintenance as well as monitoring and responding to alert conditions
• Perform remote diagnostics and interface directly with customers to resolve a variety of technical problems impacting mission-critical recording processes
• Site installations, follow-up training with the customer, general system support, and ongoing end-user training
Qualifications/Background Profile:
• Experience in Call/911 Recorder or VoIP technologies preferred
• IT troubleshooting experience preferred
• Applicable experience in more than 1 of the following areas: Windows Server, Unix, Linux, Network Monitoring,
Network Management Systems, Telephony, VoIP, Radio Systems, Network/Telephony cabling
• Must be able to safely list 50 pounds to chest level and with assistance, install recorder servers in server racks
• CompTIA A+ or Network+ certification, OR the ability to obtain within 90-days of employment
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This job is On the Road.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
About Sparks Group
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Rockville, MD, US
Year founded
1970