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Remote Voip Manager Jobs in Texas (NOW HIRING)

Onco360

Telecommunications Engineer II

Houston, TX · On-site +1

$78K/yr

... management. * Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

Confie

Network Engineer II

Dallas, TX · On-site +1

$80K - $90K/yr

... remote sites, corporate offices, and data centers through various centralized management tools ... IPv6, VOIP, MPLS, SSL VPN, IPSec VPN Experience with support tools such as industry-standard ...

Quvia

Sales Engineer, Energy

Houston, TX · On-site +1

We are headquartered in the greater Miami region, with remote teams spanning the U.S., Europe, and ... or managing VSAT platforms, IP routing, and transmission technologies (unicast/multicast, VoIP ...

All JobsVoip JobsRemote Voip Manager JobsRemote Voip Manager Jobs in Texas

Remote Voip Manager information

What is a remote VoIP manager?

A Remote VoIP Manager is an IT professional responsible for overseeing and maintaining Voice over Internet Protocol (VoIP) systems for an organization while working remotely. Their duties typically include configuring VoIP hardware and software, managing network security for voice communications, troubleshooting call quality issues, and ensuring reliable connectivity for all users. They also coordinate with vendors, provide technical support to staff, and help integrate new communication tools as needed. This role is essential for businesses that rely on internet-based phone systems, especially for distributed or fully remote teams.

What are the key skills and qualifications needed to thrive as a remote VoIP manager?

To thrive as a Remote VoIP Manager, you need expertise in voice over IP technologies, network administration, and a relevant degree or certifications such as CCNA or CompTIA Network+. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocol, and monitoring tools is typically required. Strong problem-solving, communication, and project management skills are essential for coordinating remote teams and troubleshooting issues efficiently. These skills ensure reliable voice communication infrastructure, effective remote collaboration, and seamless end-user support.

What are some typical challenges remote VoIP managers face when overseeing distributed teams?

Remote VoIP Managers often encounter challenges such as coordinating across multiple time zones, ensuring consistent communication quality, and addressing technical issues remotely. Managing a distributed team requires strong organizational skills and proactive communication to maintain service uptime and resolve incidents quickly. Additionally, fostering collaboration and providing ongoing support for team members who may be working independently is essential for success in this role.

What is the difference between Remote Voip Manager vs Remote Voip Engineer?

AspectRemote Voip ManagerRemote Voip Engineer
CredentialsVoIP certifications, project management skillsVoIP certifications, technical troubleshooting skills
Work EnvironmentTeam coordination, client communicationTechnical setup, system configuration
Industry UsageTelecommunications, IT servicesTelecommunications, network engineering
Common Search IntentManaging VoIP projects remotelyTechnical VoIP system development and support

The main difference between a Remote Voip Manager and a Remote Voip Engineer lies in their focus areas. The Voip Manager oversees projects, coordinates teams, and manages client relationships, requiring management skills and certifications. The Voip Engineer, on the other hand, concentrates on technical system setup, troubleshooting, and engineering tasks. Both roles are essential in the VoIP industry but serve different functions based on their responsibilities and expertise.

What are the most commonly searched types of Remote Voip jobs in Texas?

The most popular types of Remote Voip jobs in Texas are:

What are popular job titles related to Remote Voip Manager jobs in Texas?

For Remote Voip Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Voip Manager jobs in Texas look for?

The top searched job categories for Remote Voip Manager jobs in Texas are:

What cities in Texas are hiring for Remote Voip Manager jobs?

Cities in Texas with the most Remote Voip Manager job openings:

Remote Voip Manager jobs near you

Legal Intake Manager - Law Firm Experience Required (US/Remote)

Paired

Dallas, TX • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Paired is a global staffing and recruiting agency that specializes in connecting talented professionals with leading companies worldwide. We are committed to identifying exceptional candidates and providing opportunities for long-term, remote career growth.
Our client is seeking an experienced, numbers-driven Legal Intake Manager to lead the daily operations of a virtual client intake department. This person will manage and coach a remote team of intake specialists, oversee the lead pipeline, optimize legal CRM workflows, and ensure every potential client receives a prompt, empathetic, and professional experience.
The ideal candidate combines strong people-management skills with a deep understanding of law firm intake, sales conversion, and performance metrics.
Key Responsibilities
  • Lead, coach, and support a remote team of legal intake specialists.
  • Assist with hiring, onboarding, training, scheduling, and performance management.
  • Oversee the screening and qualification of prospective clients across multiple legal practice areas.
  • Ensure time-sensitive and high-priority inquiries are identified and escalated promptly.
  • Monitor incoming leads from phone calls, web forms, chat, and other channels to ensure fast and consistent follow-up.
  • Track the intake pipeline and ensure leads are properly documented, nurtured, and moved through each stage.
  • Review recorded calls, emails, and client communications to maintain high standards of empathy, accuracy, professionalism, and compliance.
  • Monitor key performance indicators, including conversion rates, response times, follow-up activity, lead quality, and cost per lead.
  • Prepare and present weekly performance reports and actionable recommendations to leadership.
  • Manage and optimize workflows, automations, templates, and user processes within Lawmatics.
  • Personally handle complex inquiries, escalations, high-value opportunities, and sensitive customer service matters.
  • Collaborate with leadership, attorneys, marketing, and operations teams to improve client acquisition and onboarding processes.
  • Identify gaps in the intake process and implement strategies to improve efficiency and conversion.

Requirements
  • At least 2-3 years of experience managing an intake or sales team within a law firm.
  • Proven experience leading, training, and motivating remote team members.
  • Strong understanding of legal intake, lead qualification, client onboarding, and consultation scheduling.
  • Experience handling intake for family law, criminal defense, immigration, or other consumer-facing legal practice areas is strongly preferred.
  • Hands-on experience with Lawmatics is highly preferred.
  • Experience using Clio Manage, VoIP phone systems, Slack, Zoom, and Google Workspace.
  • Strong analytical skills and confidence working with conversion metrics, response-time data, and performance reports.
  • Excellent communication, active listening, conflict-resolution, and customer-service skills.
  • High emotional intelligence and the ability to communicate with prospective clients during stressful or sensitive situations.
  • Exceptional attention to detail, organization, and follow-through.
  • Ability to work independently in a fast-paced, fully remote environment.
  • Professional fluency in English.
  • Bilingual English and Spanish communication skills are a plus.

Benefits
Benefits
  • Competitive salary (USD)
  • Work From Home
  • Flexible hours

Apply