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Session Border Controller Jobs in Texas (NOW HIRING)

Nokia

Care Engineer

Coppell, TX · On-site

$107K - $177K/yr

Provide technical support and guidance to customers, focusing on IP Telephony and Nokia TAS/MRF and Session Border Controller technologies. * Troubleshoot and resolve complex issues, leveraging ...

Nokia

Care Engineer

Coppell, TX

In-depth knowledge and hands-on experience with IP Telephony, Nokia TAS/MRF and Session Border Controller technologies, Kubernetes, and container technologies. * Strong troubleshooting and problem ...

Nokia

Care Engineer

Coppell, TX · On-site

$107K - $177K/yr

Provide technical support and guidance to customers, focusing on IP Telephony and Session Border Controller technologies. * Troubleshoot and resolve complex issues, leveraging Kubernetes and ...

Bowhead

Unified Communications Engineer

TX · On-site

Configure and support Cisco Unified Border Element (CUBE)/Session Border Controller functionality, SIP trunks, voice gateways, and call routing. * Administer and maintain Cisco Unity Connection and ...

New

Nokia

Care Engineer

Coppell, TX

In-depth knowledge and hands-on experience with IP Telephony, Session Border Controllers, Kubernetes, and container technologies. * Strong troubleshooting and problem-solving skills, with the ability ...

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See Texas salary details

$18

$26

$30

How much do session border controller jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for session border controller in Texas is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $24.42 and $28.65 per hour, depending on experience, location, and employer.

What is a session border controller?

A Session Border Controller (SBC) is a network device used in Voice over IP (VoIP) communications to manage and secure the flow of voice and multimedia sessions. SBCs are typically deployed at the border between different networks, such as between an enterprise and a service provider, to control signaling and media streams. They provide functions such as security, call admission control, protocol interworking, and protection against fraud and malicious attacks. SBCs are essential for ensuring the quality, reliability, and security of VoIP and unified communications systems.

What are some common challenges faced by session border controller engineers, and how can they prepare for them?

Session Border Controller engineers often face challenges such as managing network security, ensuring interoperability between different VoIP systems, and maintaining high availability during peak usage. To prepare, candidates should be comfortable troubleshooting SIP signaling issues, familiar with encryption and firewall configurations, and proactive in monitoring network performance. Collaborating closely with network administrators and VoIP engineers is essential, as is staying updated on evolving security threats and vendor-specific SBC solutions.

What are the key skills and qualifications needed to thrive as a session border controller engineer?

To thrive as a Session Border Controller (SBC) Engineer, you need a solid understanding of VoIP technologies, networking protocols (such as SIP, RTP, and TCP/IP), and typically a degree in computer science, information technology, or a related field. Familiarity with SBC platforms (like Oracle, Cisco, or AudioCodes), network security tools, and certifications such as CCNP Collaboration or vendor-specific SBC credentials are commonly required. Strong problem-solving, analytical thinking, and effective communication skills help you stand out when troubleshooting issues and collaborating with diverse teams. These skills are crucial for ensuring secure, reliable, and high-quality voice communication across enterprise and carrier networks.

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What job categories do people searching Session Border Controller jobs in Texas look for?

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What cities in Texas are hiring for Session Border Controller jobs?

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Session Border Controller jobs near you
Infographic showing various Session Border Controller job openings in Texas as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,102 per year, or $26.5 per hour.

Care Engineer

Nokia

Coppell, TX • On-site

$107K - $177K/yr

Full-time

Posted 8 days ago

Nokia rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies

Job description


As a Care Engineer, you will play a crucial role in ensuring the seamless operation of our IP Telephony solutions. Your expertise will be utilized to troubleshoot and resolve complex issues, conduct root-cause analysis, and collaborate with cross-functional teams. This role demands a strong technical background, excellent communication skills, and the ability to provide emergency support.
Responsibilities
  • Provide technical support and guidance to customers, focusing on IP Telephony and Nokia TAS/MRF and Session Border Controller technologies.
  • Troubleshoot and resolve complex issues, leveraging Kubernetes and container technologies for efficient problem-solving.
  • Conduct thorough root-cause analysis and implement preventive measures to enhance system stability.
  • Collaborate with diverse teams to ensure smooth integration and optimal performance of IP Telephony systems.
  • Document and share knowledge through knowledge base articles, fostering a culture of knowledge sharing.
  • Stay updated with industry trends, especially in IP Telephony and Nokia TAS/MRF and Session Border Controller technologies, to provide cutting-edge support.
  • Participate in emergency support rotations, ensuring round-the-clock coverage for critical issues.
  • Conduct regular performance reviews and health checks to identify and address potential bottlenecks.
  • Mentor and train junior team members, promoting a culture of continuous learning and growth.

Qualifications
  • Bachelor's degree in computer science, Engineering, or a related field is essential.
  • A minimum of 3 years of experience in technical support or customer-facing roles, preferably in telecommunications.
  • In-depth knowledge and hands-on experience with IP Telephony, Nokia TAS/MRF and Session Border Controller technologies, Kubernetes, and container technologies.
  • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex issues.
  • Excellent communication and interpersonal skills for effective collaboration with customers and internal teams.
  • Willingness to work in a dynamic, fast-paced environment, adapting to changing priorities and challenges.
  • Ability to work independently, manage multiple tasks, and prioritize effectively.
  • Familiarity with industry-standard tools and protocols for IP Telephony support is an advantage.
  • Certifications in relevant technologies, such as Cisco or Juniper, are highly preferred.
  • A passion for continuous learning and staying updated with the latest advancements in the field.

What Nokia employees say

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