1

Manager Nokia Engineer Jobs in Texas (NOW HIRING)

... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Certified Emergency Engineer with experience in handling operational disruptions. * Deliver ...

New

... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Certified Emergency Engineer with experience in handling operational disruptions. * Deliver ...

New

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... A degree in Electrical Engineering, Telecommunications, or Computer Science or 5+ years equivalent ...

Technical Project Manager

Coppell, TX · On-site

$89K - $166K/yr

If you're passionate about network engineering and eager to contribute to a dynamic team, we ... Nokia DataCenter experience is strongly preferred. * Nokia products experience (7750SR, 7250 IXR ...

Care Engineer

Coppell, TX · On-site

$107K - $177K/yr

... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Restore operational disruptions efficiently within committed SLAs as a Certified Emergency Engineer.

New

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... Manage and maintain the test lab environment, ensuring it is well-equipped and functional.

System Design Engineer

Coppell, TX · On-site

$108K - $154K/yr

We are seeking a talented and experienced System Design Engineer to join our dynamic team at Nokia ... Functional experience in sales engineering or product management is essential. * Proficiency in ...

System Design Engineer

Coppell, TX · On-site +1

$98K - $135K/yr

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... Functional experience in sales engineering or product management is essential. * Proficiency in ...

Care Engineer

Coppell, TX · On-site

$107K - $177K/yr

... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Restore operational disruptions efficiently within committed SLAs as a Certified Emergency Engineer.

New

As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted ... Technical Project Management: Leads technical projects with manageable risks and resource ...

Technical Support Engineer

Coppell, TX · On-site

$105K - $173K/yr

As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted ... Technical Project Management: Leads technical projects with manageable risks and resource ...

At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our ... Experience with Salesforce CRM, including ability to create internal and customer facing reports ...

At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our ... Experience with Salesforce CRM, including ability to create internal and customer facing reports ...

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... Lead RFP processes, selecting and managing external vendors, architects, engineers, and contractors.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... Lead RFP processes, selecting and managing external vendors, architects, engineers, and contractors.

... marketing, and systems engineering teams. This position requires hands-on expertise in ... by the Incident Manager in the case of outage) * Monitor Nokia Product Alerts and inform the ...

New

... marketing, and systems engineering teams. This position requires hands-on expertise in ... by the Incident Manager in the case of outage) * Monitor Nokia Product Alerts and inform the ...

Real Estate Project Manager

Coppell, TX · On-site

$107K - $200K/yr

Lead RFP processes, selecting and managing external vendors, architects, engineers, and contractors ... Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ...

... marketing, and systems engineering teams. This position requires hands-on expertise in ... by the Incident Manager in the case of outage) * Monitor Nokia Product Alerts and inform the ...

... marketing, and systems engineering teams. This position requires hands-on expertise in ... by the Incident Manager in the case of outage) * Monitor Nokia Product Alerts and inform the ...

next page

Showing results 1-20

Manager Nokia Engineer information

What is the difference between Manager Nokia Engineer vs Nokia Network Engineer?

AspectManager Nokia EngineerNokia Network Engineer
CredentialsBachelor's or higher in Engineering, certifications like Nokia Certified EngineerTechnical diploma or degree, certifications like Nokia Network Certification
Work EnvironmentOversees teams, manages projects, strategic planningHands-on network setup, troubleshooting, technical support
Industry UsageLeadership roles in telecom companies, project managementTechnical roles in network deployment and maintenance

The Manager Nokia Engineer typically oversees teams and manages projects within Nokia or telecom companies, focusing on strategic planning and leadership. In contrast, the Nokia Network Engineer is more technically involved in network installation, troubleshooting, and maintenance. Both roles require relevant certifications and industry experience, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Nokia Engineer jobs in Texas? The most popular types of Nokia Engineer jobs in Texas are:

Care Engineer

Nokia

Coppell, TX • On-site

Full-time

Posted 2 days ago

New


Nokia rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

30th of 97 rated telecommunications companies


Job description

As a Customer Support Specialist, you will play a critical role in providing technical support and ensuring customer satisfaction during the Care phase. You will troubleshoot, diagnose, and resolve complex technical issues while adhering to standard and emergency case handling processes. This role requires advanced analytical skills, strong customer relationship management, and continuous self-development to stay updated with Nokia's evolving portfolio. You will collaborate with internal teams, external vendors, and customers to ensure Service Level Agreement (SLA) compliance and high-quality performance.
 

  • Technical Expertise: Advanced analytical skills to solve complex problems and troubleshoot technical issues.
  • Customer Relationship Management: Strong ability to build and maintain customer relationships.
  • Knowledge Management: Experience in creating and reusing knowledge articles for process improvement.
  • Leadership: Ability to mentor and train team members, providing professional guidance.
  • Communication: Excellent communication skills for collaboration with internal teams, vendors, and customers.
  • Adaptability: Continuous self-development to stay updated with Nokia's evolving portfolio.
  • Process Compliance: Familiarity with SW services processes, policies, and tools.
  • Emergency Response: Certified Emergency Engineer with experience in handling operational disruptions.
  • Deliver 24x7x365 Care support services, including remote and on-site activities for Nokia products and solutions.
  • Troubleshoot, diagnose, and resolve technical issues while ensuring customer information protection.
  • Ensure SLA compliance and maintain KPI quality performance levels.
  • Collaborate with tiered support levels and third-party vendors for issue resolution.
  • Build and manage customer relationships, providing timely follow-ups and updates.
  • Develop and maintain knowledge management articles, contributing to continuous improvement.
  • Act as a mentor and advisor to less experienced personnel, providing leadership and training.
  • Restore operational disruptions efficiently within committed SLAs as a Certified Emergency Engineer.
  • Record time tracking accurately and ensure self-development aligned with Nokia's portfolio.

What Nokia employees say

Hours and flexibility

Workplace

Get the full story on Breakroom