Care Engineer
Coppell, TX · On-site
... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Certified Emergency Engineer with experience in handling operational disruptions. * Deliver ...
Care Engineer
Coppell, TX · On-site
... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Certified Emergency Engineer with experience in handling operational disruptions. * Deliver ...
Care Engineer
Coppell, TX · On-site
... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Certified Emergency Engineer with experience in handling operational disruptions. * Deliver ...
Care Engineer
Coppell, TX · On-site
... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Certified Emergency Engineer with experience in handling operational disruptions. * Deliver ...
NSA Program Manager
Coppell, TX · On-site
$126K - $208K/yr
Nokia is seeking an experienced NSA Program Manager / Regulatory Compliance Lead to support ... The successful candidate will partner closely with Legal, Product Security, Engineering, Group ...
NSA Program Manager
Coppell, TX · On-site
$126K - $208K/yr
Nokia is seeking an experienced NSA Program Manager / Regulatory Compliance Lead to support ... The successful candidate will partner closely with Legal, Product Security, Engineering, Group ...
Care Engineer
Coppell, TX · On-site
In-depth knowledge and hands-on experience with IP Telephony, Nokia TAS/MRF and Session Border ... Ability to work independently, manage multiple tasks, and prioritize effectively. * Familiarity ...
Care Engineer
Coppell, TX · On-site
In-depth knowledge and hands-on experience with IP Telephony, Nokia TAS/MRF and Session Border ... Ability to work independently, manage multiple tasks, and prioritize effectively. * Familiarity ...
Account Manager - AT&T
Coppell, TX · On-site
... Nokia's solutions effectively to address their challenges. * Solution Selling: Collaborate with pre-sales engineering, product management, and professional services teams to develop and present ...
Account Manager - AT&T
Coppell, TX · On-site
... Nokia's solutions effectively to address their challenges. * Solution Selling: Collaborate with pre-sales engineering, product management, and professional services teams to develop and present ...
NSA Program Manager
Coppell, TX · On-site
Nokia is seeking an experienced NSA Program Manager / Regulatory Compliance Lead to support ... The successful candidate will partner closely with Legal, Product Security, Engineering, Group ...
NSA Program Manager
Coppell, TX · On-site
Nokia is seeking an experienced NSA Program Manager / Regulatory Compliance Lead to support ... The successful candidate will partner closely with Legal, Product Security, Engineering, Group ...
Technical Project Manager
Coppell, TX · On-site
$89K - $166K/yr
If you're passionate about network engineering and eager to contribute to a dynamic team, we ... Nokia DataCenter experience is strongly preferred. * Nokia products experience (7750SR, 7250 IXR ...
Technical Project Manager
Coppell, TX · On-site
$89K - $166K/yr
If you're passionate about network engineering and eager to contribute to a dynamic team, we ... Nokia DataCenter experience is strongly preferred. * Nokia products experience (7750SR, 7250 IXR ...
Broadband Specialist Account Manager
Coppell, TX · On-site
$140K - $270K/yr
Partner with regional account managers and sales engineers to identify customer challenges and deliver innovative solutions, driving orders effectively. * Articulate and promote Nokia's vision on ...
Broadband Specialist Account Manager
Coppell, TX · On-site
$140K - $270K/yr
Partner with regional account managers and sales engineers to identify customer challenges and deliver innovative solutions, driving orders effectively. * Articulate and promote Nokia's vision on ...
Technical Project Manager
Coppell, TX · Hybrid
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... A degree in Electrical Engineering, Telecommunications, or Computer Science or 5+ years equivalent ...
Technical Project Manager
Coppell, TX · Hybrid
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... A degree in Electrical Engineering, Telecommunications, or Computer Science or 5+ years equivalent ...
Sales Engineering Specialist
Coppell, TX · On-site
$115K - $215K/yr
The Sales Engineer teams closely with an Account Manager and Partner teams to position and sell Nokia solutions and services. Sales Engineers work to understand customer requirements, define ...
Sales Engineering Specialist
Coppell, TX · On-site
$115K - $215K/yr
The Sales Engineer teams closely with an Account Manager and Partner teams to position and sell Nokia solutions and services. Sales Engineers work to understand customer requirements, define ...
The Sales Engineer teams closely with an Account Manager and Partner teams to position and sell Nokia solutions and services. Sales Engineers work to understand customer requirements, define ...
The Sales Engineer teams closely with an Account Manager and Partner teams to position and sell Nokia solutions and services. Sales Engineers work to understand customer requirements, define ...
System Design Engineer
Coppell, TX · On-site +1
$98K - $135K/yr
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... Functional experience in sales engineering or product management is essential. * Proficiency in ...
System Design Engineer
Coppell, TX · On-site +1
$98K - $135K/yr
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... Functional experience in sales engineering or product management is essential. * Proficiency in ...
System Design Engineer
Coppell, TX · On-site
$108K - $154K/yr
We are seeking a talented and experienced System Design Engineer to join our dynamic team at Nokia ... Functional experience in sales engineering or product management is essential. * Proficiency in ...
System Design Engineer
Coppell, TX · On-site
$108K - $154K/yr
We are seeking a talented and experienced System Design Engineer to join our dynamic team at Nokia ... Functional experience in sales engineering or product management is essential. * Proficiency in ...
Care Engineer
Coppell, TX · On-site
$107K - $177K/yr
... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Restore operational disruptions efficiently within committed SLAs as a Certified Emergency Engineer.
Care Engineer
Coppell, TX · On-site
$107K - $177K/yr
... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Restore operational disruptions efficiently within committed SLAs as a Certified Emergency Engineer.
Care Engineer
Coppell, TX · On-site
$107K - $177K/yr
... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Restore operational disruptions efficiently within committed SLAs as a Certified Emergency Engineer.
Care Engineer
Coppell, TX · On-site
$107K - $177K/yr
... management, and continuous self-development to stay updated with Nokia's evolving portfolio. You ... Restore operational disruptions efficiently within committed SLAs as a Certified Emergency Engineer.
Partner with regional account managers and sales engineers to identify customer challenges and deliver innovative solutions, driving orders effectively. * Articulate and promote Nokia's vision on ...
Partner with regional account managers and sales engineers to identify customer challenges and deliver innovative solutions, driving orders effectively. * Articulate and promote Nokia's vision on ...
As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted ... Technical Project Management: Leads technical projects with manageable risks and resource ...
As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted ... Technical Project Management: Leads technical projects with manageable risks and resource ...
Technical Support Engineer
Coppell, TX · On-site
$105K - $173K/yr
As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted ... Technical Project Management: Leads technical projects with manageable risks and resource ...
Technical Support Engineer
Coppell, TX · On-site
$105K - $173K/yr
As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted ... Technical Project Management: Leads technical projects with manageable risks and resource ...
Care Engineer
Coppell, TX · On-site
$107K - $177K/yr
Provide technical support and guidance to customers, focusing on IP Telephony and Nokia TAS/MRF and ... Ability to work independently, manage multiple tasks, and prioritize effectively. * Familiarity ...
Care Engineer
Coppell, TX · On-site
$107K - $177K/yr
Provide technical support and guidance to customers, focusing on IP Telephony and Nokia TAS/MRF and ... Ability to work independently, manage multiple tasks, and prioritize effectively. * Familiarity ...
At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our ... Experience with Salesforce CRM, including ability to create internal and customer facing reports ...
At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our ... Experience with Salesforce CRM, including ability to create internal and customer facing reports ...
Manager Nokia Engineer information
What is the difference between Manager Nokia Engineer vs Nokia Network Engineer?
| Aspect | Manager Nokia Engineer | Nokia Network Engineer |
|---|---|---|
| Credentials | Bachelor's or higher in Engineering, certifications like Nokia Certified Engineer | Technical diploma or degree, certifications like Nokia Network Certification |
| Work Environment | Oversees teams, manages projects, strategic planning | Hands-on network setup, troubleshooting, technical support |
| Industry Usage | Leadership roles in telecom companies, project management | Technical roles in network deployment and maintenance |
The Manager Nokia Engineer typically oversees teams and manages projects within Nokia or telecom companies, focusing on strategic planning and leadership. In contrast, the Nokia Network Engineer is more technically involved in network installation, troubleshooting, and maintenance. Both roles require relevant certifications and industry experience, but their responsibilities differ in scope and focus.
What are the most commonly searched types of Nokia Engineer jobs in Texas?
The most popular types of Nokia Engineer jobs in Texas are:
What are popular job titles related to Manager Nokia Engineer jobs in Texas?
For Manager Nokia Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Manager Nokia Engineer jobs in Texas look for?
The top searched job categories for Manager Nokia Engineer jobs in Texas are:
Care Engineer
Coppell, TX • On-site
Nokia •
Media and Telecom • 10K+ employees10,000+ employees
7.9
Based on 6 frontline employees who took The Breakroom Quiz
30th of 99 rated telecommunications companies
People enjoy working here
Good employer
Good training
Full-time
Posted 19 days ago
Job description
As a Customer Support Specialist, you will play a critical role in providing technical support and ensuring customer satisfaction during the Care phase. You will troubleshoot, diagnose, and resolve complex technical issues while adhering to standard and emergency case handling processes. This role requires advanced analytical skills, strong customer relationship management, and continuous self-development to stay updated with Nokia's evolving portfolio. You will collaborate with internal teams, external vendors, and customers to ensure Service Level Agreement (SLA) compliance and high-quality performance.
- Technical Expertise: Advanced analytical skills to solve complex problems and troubleshoot technical issues.
- Customer Relationship Management: Strong ability to build and maintain customer relationships.
- Knowledge Management: Experience in creating and reusing knowledge articles for process improvement.
- Leadership: Ability to mentor and train team members, providing professional guidance.
- Communication: Excellent communication skills for collaboration with internal teams, vendors, and customers.
- Adaptability: Continuous self-development to stay updated with Nokia's evolving portfolio.
- Process Compliance: Familiarity with SW services processes, policies, and tools.
- Emergency Response: Certified Emergency Engineer with experience in handling operational disruptions.
- Deliver 24x7x365 Care support services, including remote and on-site activities for Nokia products and solutions.
- Troubleshoot, diagnose, and resolve technical issues while ensuring customer information protection.
- Ensure SLA compliance and maintain KPI quality performance levels.
- Collaborate with tiered support levels and third-party vendors for issue resolution.
- Build and manage customer relationships, providing timely follow-ups and updates.
- Develop and maintain knowledge management articles, contributing to continuous improvement.
- Act as a mentor and advisor to less experienced personnel, providing leadership and training.
- Restore operational disruptions efficiently within committed SLAs as a Certified Emergency Engineer.
- Record time tracking accurately and ensure self-development aligned with Nokia's portfolio.
About Nokia
Sourced by ZipRecruiter
Industry
Media and telecom
Company size
10,000+ Employees
Headquarters location
Murray Hill, NJ, US
