ZipRecruiter

Log In

2

Remote Voip Manager Jobs in California (NOW HIRING)

Equity Smart Home Loans

IT Manager

South Pasadena, CA · On-site +1

$85K - $110K/yr

RingCentral Admin (VoIP/communications systems) * CRM platforms (general knowledge; mortgage ... Experience managing remote technical or support teams. * PMP certification or equivalent project ...

NWN Carousel

Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

The company's proprietary Experience Management Platform ensures seamless service delivery, real ... Strong understanding of SIP, VoIP, carrier services, and network fundamentals. * Experience with ...

Five9

Channel Development Director

San Ramon, CA · On-site +1

Manage the sale of Five9 products and services with a team of Channel Directors within a set of 15 ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

All JobsVoip JobsRemote Voip Manager JobsRemote Voip Manager Jobs in California

Remote Voip Manager information

What is a remote VoIP manager?

A Remote VoIP Manager is an IT professional responsible for overseeing and maintaining Voice over Internet Protocol (VoIP) systems for an organization while working remotely. Their duties typically include configuring VoIP hardware and software, managing network security for voice communications, troubleshooting call quality issues, and ensuring reliable connectivity for all users. They also coordinate with vendors, provide technical support to staff, and help integrate new communication tools as needed. This role is essential for businesses that rely on internet-based phone systems, especially for distributed or fully remote teams.

What are the key skills and qualifications needed to thrive as a remote VoIP manager?

To thrive as a Remote VoIP Manager, you need expertise in voice over IP technologies, network administration, and a relevant degree or certifications such as CCNA or CompTIA Network+. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocol, and monitoring tools is typically required. Strong problem-solving, communication, and project management skills are essential for coordinating remote teams and troubleshooting issues efficiently. These skills ensure reliable voice communication infrastructure, effective remote collaboration, and seamless end-user support.

What are some typical challenges remote VoIP managers face when overseeing distributed teams?

Remote VoIP Managers often encounter challenges such as coordinating across multiple time zones, ensuring consistent communication quality, and addressing technical issues remotely. Managing a distributed team requires strong organizational skills and proactive communication to maintain service uptime and resolve incidents quickly. Additionally, fostering collaboration and providing ongoing support for team members who may be working independently is essential for success in this role.

What is the difference between Remote Voip Manager vs Remote Voip Engineer?

AspectRemote Voip ManagerRemote Voip Engineer
CredentialsVoIP certifications, project management skillsVoIP certifications, technical troubleshooting skills
Work EnvironmentTeam coordination, client communicationTechnical setup, system configuration
Industry UsageTelecommunications, IT servicesTelecommunications, network engineering
Common Search IntentManaging VoIP projects remotelyTechnical VoIP system development and support

The main difference between a Remote Voip Manager and a Remote Voip Engineer lies in their focus areas. The Voip Manager oversees projects, coordinates teams, and manages client relationships, requiring management skills and certifications. The Voip Engineer, on the other hand, concentrates on technical system setup, troubleshooting, and engineering tasks. Both roles are essential in the VoIP industry but serve different functions based on their responsibilities and expertise.

What are the most commonly searched types of Remote Voip jobs in California?

The most popular types of Remote Voip jobs in California are:

What are popular job titles related to Remote Voip Manager jobs in California?

For Remote Voip Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Voip Manager jobs in California look for?

The top searched job categories for Remote Voip Manager jobs in California are:

What cities in California are hiring for Remote Voip Manager jobs?

Cities in California with the most Remote Voip Manager job openings:

Remote Voip Manager jobs near you
Infographic showing various Remote Voip Manager job openings in California as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Technical Support Specialist - VoIP & UCaaS

IT Management Corp. dba 101 VOICE

San Jose, CA • Remote

Full-time

Posted 14 days ago

Job description

Company Description

IT Management Corporation (ITMC) is a leading technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we have helped organizations modernize their technology environments through innovative solutions, strategic partnerships, and exceptional customer service.

Our customers rely on us to design, implement, and support technology solutions that improve reliability, security, and operational efficiency. We proudly serve organizations across the public and private sectors, with a strong focus on State, Local Government, and Education (SLED) customers.

Learn more at ITMC.net.

Job Description

As a Technical Support Specialist at 101VOICE, you'll be at the front line of our UCaaS platform — provisioning and programming VoIP phones, troubleshooting customer issues, and helping ensure every deployment goes smoothly. You'll work closely with our onboarding, engineering, and support teams to deliver a great experience for clients from initial setup through ongoing support.

This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in English (written and verbal) and able to work hours compliant with PST (California).

What You'll Do

  • Configure and program VoIP phones (Poly, Yealink, Cisco, and others) for customer deployment
  • Troubleshoot customer issues on the 101VOICE UCaaS platform — softphones, voicemail, call flows, auto-attendants, and more
  • Support system setups, cutovers, number porting, and new client onboarding
  • Provide tier-1 and tier-2 technical support via phone, email, and ticketing system
  • Monitor system performance and help diagnose issues related to connectivity, call quality, and configuration
  • Document customer interactions, configurations, and resolutions clearly and consistently
  • Train customers on phone usage and portal features
  • Partner with NOC and engineering teams on escalations and service improvements
  • Maintain and update device firmware, templates, and configurations
  • Travel occasionally to customer sites for large deployments or escalations (if local)
Qualifications
  • 1–3 years of experience in technical support, ideally in VoIP or telecommunications
  • Working knowledge of SIP protocols, VoIP phone provisioning, and hosted PBX systems
  • Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar)
  • Solid troubleshooting skills paired with a customer-first mindset
  • Understanding of DHCP, VLANs, NAT/firewall configuration, and general networking basics
  • Comfort managing multiple tickets and projects in a fast-paced environment
  • Strong verbal and written communication skills
  • A detail-oriented, organized approach with strong documentation habits

Additional Information

This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in English (written and verbal) and able to work hours compliant with PST (California).