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Remote Triage Engineer Jobs (NOW HIRING)

Prosper

Sr. Infrastructure Security Engineer

$138K - $190K/yr

Lead vulnerability management end-to-end, from triage to remediation tracking, partnering with ... Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote ...

Futran Tech Solutions Pvt. Ltd.

AWS Cloud Engineer

$57 - $76.25/hr

Candidate should be based out in EST and CST time zone only(Current position is remote but should ... ServiceNow Experience, working with the vulnerability response module, ticket triage, building ...

Parachute Health

Application Engineer

New York, NY · Remote

$80K - $120K/yr

Architect agentic AI workflows for IT and Security operations, including automated alert triage ... We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.

New

Hudson Manpower

QA Automation Engineer IV

Dallas, TX · On-site +1

REMOTE - USA TOP SKILLS: Must Have Experience in building and maintaining automated test frameworks ... triage, and drive resolution of issues Qualifications: • Technical Degree or related work ...

MatX

Emulation Engineer

Mountain View, CA · On-site +1

$175K - $450K/yr

Build automation for regression triage, debug, model usability, and engineering productivity. * Go ... Remote Perks We work remotely Monday & Friday, supported by home-tech setup, and remote wifi ...

Noblesoft Technologies

Data Engineer

Minneapolis, MN · Remote

$117.20K - $140.70K/yr

Minneapolis, MN(Remote) AI Dojo Databricks SRE/Support Engineer As Databricks SRE and Support ... tickets, triage support, liaise with customers. • Automation & DevOps: Improve existing ...

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Remote Triage Engineer information

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$38K

$115.9K

$191.5K

How much do remote triage engineer jobs pay per year?

As of May 31, 2026, the average yearly pay for remote triage engineer in the United States is $115,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $151,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Triage Engineer, and why are they important?

To thrive as a Remote Triage Engineer, you need a solid understanding of software troubleshooting, networking fundamentals, and incident management, often supported by a degree in computer science or related field. Familiarity with ticketing systems (like Jira or Zendesk), remote diagnostic tools, and technical documentation processes is typically required. Strong analytical thinking, effective communication, and the ability to stay calm under pressure are crucial soft skills in this role. These skills are vital for efficiently diagnosing issues, minimizing downtime, and ensuring high-quality support for clients and internal teams.

How does a Remote Triage Engineer collaborate with other technical teams to resolve customer issues?

As a Remote Triage Engineer, you will act as the initial technical contact for incoming support cases, working closely with engineering, product, and customer support teams. Your role involves gathering detailed information, replicating issues, and prioritizing cases before escalating them to specialized engineers or developers. Effective communication and documentation are crucial, as you'll provide clear summaries and updates to ensure smooth hand-offs and efficient problem resolution. This collaborative approach helps streamline the troubleshooting process and enhances the customer experience.

What are Remote Triage Engineers?

Remote Triage Engineers are IT professionals who assess, diagnose, and resolve technical issues for clients or end-users from a remote location. They act as the first line of support, identifying the root causes of problems and determining the appropriate course of action—whether it's resolving the issue themselves or escalating it to specialized teams. Their work involves troubleshooting software, hardware, or network issues, communicating clearly with users, and maintaining detailed records of incidents. Remote Triage Engineers play a crucial role in minimizing downtime and ensuring efficient technical support for organizations.

What is the difference between Remote Triage Engineer vs Remote Support Engineer?

AspectRemote Triage EngineerRemote Support Engineer
Required CredentialsTechnical certifications, relevant IT or engineering degreesTechnical certifications, relevant IT or customer support experience
Work EnvironmentTechnical teams, troubleshooting, diagnosticsCustomer support, issue resolution, troubleshooting
Employer & Industry UsageTech companies, IT service providersTech companies, software vendors, hardware providers
Common Search & ComparisonYesYes

Remote Triage Engineers focus on diagnosing and prioritizing technical issues, often working closely with engineering teams. Remote Support Engineers handle customer inquiries, resolve technical problems, and provide user assistance. While both roles require technical knowledge and certifications, Triage Engineers are more involved in technical diagnostics, whereas Support Engineers focus on customer communication and issue resolution.

More about Remote Triage Engineer jobs
What cities are hiring for Remote Triage Engineer jobs? Cities with the most Remote Triage Engineer job openings:
What are the most commonly searched types of Triage Engineer jobs? The most popular types of Triage Engineer jobs are:
What states have the most Remote Triage Engineer jobs? States with the most job openings for Remote Triage Engineer jobs include:
What job categories do people searching Remote Triage Engineer jobs look for? The top searched job categories for Remote Triage Engineer jobs are:
Remote Triage Engineer jobs near you
Infographic showing various Remote Triage Engineer job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $115,864 per year, or $55.7 per hour.

Sr. Infrastructure Security Engineer

Prosper

Charleston, WV • Remote

$138K - $190K/yr

Full-time

Posted 3 days ago

Job description

Your role in our mission
 
We're looking for a Senior Infrastructure Security Engineer with a strong focus on cloud security, particularly within Google Cloud Platform (GCP). The ideal candidate should have in-depth expertise in endpoint and data security in cloud environments, using GCP tools and technologies. As a vital member of our security team, you'll work across functions to proactively prevent, detect, and respond to threats against our cloud-based infrastructure. Join our expanding team of skilled security professionals dedicated to innovating and securing Prosper's cloud platforms, utilizing state of the art security tools for the benefit of our customers and employees.
How you'll make an impact
  • Own cloud security across Google Cloud Platform (GCP) and Microsoft Azure, driving initiatives from design through execution
  • Reduce real risk by operationalizing CNAPP tooling like Wiz - cutting noise, prioritizing high-impact issues, and ensuring remediation lands
  • Embed security into infrastructure using Terraform and CI/CD, making controls scalable, consistent, and developer-friendly
  • Lead vulnerability management end-to-end, from triage to remediation tracking, partnering with engineering to ship fixes quickly
  • Strengthen data and endpoint security (DLP, EDR, identity, device posture) and reduce exposure across cloud environments
  • Improve detection and response by building and tuning detections in Google Chronicle and supporting incident response
  • Proactively identify and fix cloud misconfigurations (IAM, networking, firewalls, encryption) before they become incidents
  • Define practical security standards and runbooks that engineers can easily adopt
  • Act as a senior escalation point during security incidents, driving effective triage and resolution
  • Leverage AI tools responsibly to accelerate code review, triage, and security analysis while maintaining strong security guardrails
  • Mentor engineers and raise the overall security bar through collaboration and clear risk communication
Skills that will help you thrive
  • Bachelor’s degree in Computer Science, Information Security, or related field, with 8+ years of relevant experience OR Master’s degree with 6+ years experience
  • Strong hands-on experience securing cloud environments in GCP and/or Azure
  • Deep understanding of cloud fundamentals: IAM, networking, logging, monitoring, and encryption
  • Proven ability to identify real risk vs. noise using CNAPP tools like Wiz
  • Experience with Terraform and security-as-code, including CI/CD integrations
  • Solid vulnerability management experience, including prioritization and driving remediation with engineering teams
  • Knowledge of data security (DLP, sensitive data discovery) and endpoint/identity platforms (Okta, MDM, Google Workspace)
  • Experience with SIEM tools like Chronicle, including detection engineering and incident support
  • Strong scripting/automation skills (e.g., Python) to reduce manual security work
  • Comfortable owning projects end-to-end in a highly collaborative environment
  • Strong familiarity with AI agents and tools, aligned with Prosper Tech's "forward-thinking but safe" approach to AI adoption
  • Understanding of common cloud attack paths and how security failures occur in real environments
  • Strong collaboration and communication skills, with the ability to explain risk clearly and drive practical, scalable fixes across cross-functional teams
Resources to help you prosper
  • A connected experience: We prioritize high-touch collaboration and flexibility. Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote team member, we provide the digital-first tools and intentional culture to keep you synced and supported
  • Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
  • Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
  • Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace
Interview Process
  • Recruiter Call: A brief screening to discuss your experience and initial questions.
  • Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member.
  • Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises.
  • Final Round: Discussion with a department head/executive.
Compensation details: The salary for this position is $138k - $190k annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.
#LI-RC1
#LI-remote

About Our Technology Team
We are growing our Technology team to support our various financial products. The ideal candidate is passionate about learning the Fintech domain and delivering cutting-edge, high-quality solutions to solve business problems. We utilize a progressive, test-driven, Agile development methodology that places a high premium on communication, teamwork, sound design and clean implementation. 
 
About Us

Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.

Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.

We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!  
 
Our Values
  • Diversity expands opportunities
  • Collaboration creates better solutions
  • Curiosity fuels our innovation
  • Integrity defines all our relationships
  • Excellence leads to longevity 
  • Simplicity guides our user experience 
  • Accountability at all levels drives results
 
www.prosper.com
Our Story & Team  //   Our Blog 
 
Applicants have rights under Federal Employment Laws.
Family & Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA) 
 
California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA.
 
Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants.
 
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.
 
Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.
 

*All personal loans are made by WebBank.

¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.