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Remote Triage Engineer Jobs in Texas (NOW HIRING)

Greystar

Senior Detection & Response Engineer

Southlake, TX · On-site +1

$98K - $135K/yr

Senior Detection & Response Engineer Full time Southlake, Texas | Remote Texas Apply Now Save Job ... Triage and investigate escalations from the SOC * Develop andmaintainautomated response playbooks

Hudson Manpower

QA Automation Engineer IV

Dallas, TX · On-site +1

REMOTE - USA TOP SKILLS: Must Have Experience in building and maintaining automated test frameworks ... triage, and drive resolution of issues Qualifications: • Technical Degree or related work ...

Siena AI

While we've listed a few preferred locations, we're flexible as the role is remote. What matters ... Be the connective tissue across Sales, Engineering, Product, and CS: triage issues, file well ...

CEDENT

Dynatrace Developer

Houston, TX · Remote

If remote, able to effectively communicate day to day and show daily output Day to Day resp: * ... Triage during Emergency Operations

VEHLO

Dev Ops Engineer

Dallas, TX · Remote

$52.25 - $71.50/hr

Remote (U.S.) About Vehlo: We started Vehlo in 2019 with a simple goal: to be the industry ... Triage Dependabot PRs, fine-tune alerts, support team migrations, participate in on-call rotations ...

Vehlo

Dev Ops Engineer

Dallas, TX · On-site +1

$52.25 - $71.50/hr

Remote (U.S.) About Vehlo: We started Vehlo in 2019 with a simple goal: to be the industry ... Triage Dependabot PRs, fine-tune alerts, support team migrations, participate in on-call rotations ...

empyrean

Senior Platform Engineer

Houston, TX · Remote

$99K - $137K/yr

Advanced Terraform experience designing reusable IaC modules, managing remote state, implementing ... patterns, incident triage, root-cause analysis, and long-term remediation planning. * Strong ...

Virtasant

Sr. DevOps Engineer (AWS / Terraform)

Austin, TX · On-site +1

$128K - $165K/yr

Triage and respond to Datadog alerts on infrastructure and data services; tune noisy alerts ... Totally remote, full-time (40h/week) * Work hours - 8 hours a day, East Coast office hours ...

Thrive

Systems Engineer

Austin, TX · On-site +1

$45K - $65K/yr

Position Overview This role provides first-contact remote technical support for network, server ... Perform first response and initial triage of customer issues, troubleshooting single-user and ...

Triage Partners, LLC

Telecom Dispatcher

Dallas, TX · On-site +1

Perks of Working at Triage Partners: * Hybrid/Remote Flexibility * Comprehensive Benefits Package ... programming packages and marketing efforts. * Routing and monitoring work orders to technicians to ...

MatchPoint Solutions

Azure Security Engineer

Spring, TX · On-site +1

$60 - $70/hr

REMOTE - Spring, TX USA Employment Type: Contact Role Pay Range: $60/hr - $70/hr - Role Overview ... Rapid triage of Azure security alerts/events * Evidence gathering and root cause analysis (Azure ...

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Remote Triage Engineer information

What is the difference between Remote Triage Engineer vs Remote Support Engineer?

AspectRemote Triage EngineerRemote Support Engineer
Required CredentialsTechnical certifications, relevant IT or engineering degreesTechnical certifications, relevant IT or customer support experience
Work EnvironmentTechnical teams, troubleshooting, diagnosticsCustomer support, issue resolution, troubleshooting
Employer & Industry UsageTech companies, IT service providersTech companies, software vendors, hardware providers
Common Search & ComparisonYesYes

Remote Triage Engineers focus on diagnosing and prioritizing technical issues, often working closely with engineering teams. Remote Support Engineers handle customer inquiries, resolve technical problems, and provide user assistance. While both roles require technical knowledge and certifications, Triage Engineers are more involved in technical diagnostics, whereas Support Engineers focus on customer communication and issue resolution.

What are the key skills and qualifications needed to thrive as a Remote Triage Engineer, and why are they important?

To thrive as a Remote Triage Engineer, you need a solid understanding of software troubleshooting, networking fundamentals, and incident management, often supported by a degree in computer science or related field. Familiarity with ticketing systems (like Jira or Zendesk), remote diagnostic tools, and technical documentation processes is typically required. Strong analytical thinking, effective communication, and the ability to stay calm under pressure are crucial soft skills in this role. These skills are vital for efficiently diagnosing issues, minimizing downtime, and ensuring high-quality support for clients and internal teams.

What are Remote Triage Engineers?

Remote Triage Engineers are IT professionals who assess, diagnose, and resolve technical issues for clients or end-users from a remote location. They act as the first line of support, identifying the root causes of problems and determining the appropriate course of action—whether it's resolving the issue themselves or escalating it to specialized teams. Their work involves troubleshooting software, hardware, or network issues, communicating clearly with users, and maintaining detailed records of incidents. Remote Triage Engineers play a crucial role in minimizing downtime and ensuring efficient technical support for organizations.

How does a Remote Triage Engineer collaborate with other technical teams to resolve customer issues?

As a Remote Triage Engineer, you will act as the initial technical contact for incoming support cases, working closely with engineering, product, and customer support teams. Your role involves gathering detailed information, replicating issues, and prioritizing cases before escalating them to specialized engineers or developers. Effective communication and documentation are crucial, as you'll provide clear summaries and updates to ensure smooth hand-offs and efficient problem resolution. This collaborative approach helps streamline the troubleshooting process and enhances the customer experience.
What are the most commonly searched types of Triage Engineer jobs in Texas? The most popular types of Triage Engineer jobs in Texas are:
What are popular job titles related to Remote Triage Engineer jobs in Texas? For Remote Triage Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Triage Engineer jobs in Texas look for? The top searched job categories for Remote Triage Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Triage Engineer jobs? Cities in Texas with the most Remote Triage Engineer job openings:
Remote Triage Engineer jobs near you
Infographic showing various Remote Triage Engineer job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Tele-Triage Licensed Practical Nurse - LPN

Starting Point Nursing Services

San Antonio, TX • Remote

$21/hr

Part-time

Posted 12 days ago

Job description

Our Company

Starting Point Nursing Services

Overview

Part Time Tele-Triage (Fully Remote) Licensed Practical Nurse Position:

*Must have compact state LPN licensure from the state in which you currently reside

*Remote Triage & Home Health LPN experience highly preferred

*Potential Start Date:  8/10/26

New Available PART TIME Schedules:

*Wednesday, Saturday & Sunday, 10a-6p CST (11a-7p EST)

*Friday, Saturday & Sunday, 10a-6p CST (11a-7p EST)

*Friday, 4p-8p CST (5p-9p EST) and Saturday & Sunday 8a-4p CST (9a-5p EST)

This LPN provides On-Call and Triage for the assigned population in accordance with triage protocols. This position remotely develops/implements care plans for persons served in the area of responsibility. The Tele-Triage LPN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations LPN's. You will complete chart reviews and monthly host home reviews and perform On-Bound calling to assigned populations/locations. This LPN performs data analysis in multiple systems.

Responsibilities
  • Monitor assigned phone lines during service hours to ensure timely response for caller needs
  • Triage all symptom-based calls and give recommendations according to the approved triage protocol
  • Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care
  • Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes
  • Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations
  • Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration
  • Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing
  • Complete/conduct assessment and reassessment of persons served as assigned
  • Develop/update care plans and determine persons served needs and secure physicians orders as needed
  • Communicate with beneficiaries primarily phone, text, online (web) chat, or email
  • Ensure compliance with state/local/payer requirements through review of documentation
  • Provide coaching and education related to the health and well-being of persons served
  • Participate in performance improvement activities and maintain ongoing clinical knowledge through inteLPNal/exteLPNal training programs
  • Document above actions in Nurse's Notes or Service Delivery Log
  • Maintain time sheet log for weekly submission for productivity management to assigned supervisor
  • Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening
  • Notify designated leadership of operational conceLPNs
  • Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings)
Qualifications
  • Degree/certification from an accredited school of Nursing
  • At least one year of nursing experience
  • Current licensure as a LPN (LPN) in the state of practice, which is current and remains in good standing. Must have an LPN compact license.
  • Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders
  • One-year of home health experience preferred
About our Line of BusinessStarting Point Nursing Services, an affiliate of BrightSpring Health Services, is staffed 100% by a team of remote registered nurses trained to support the post-acute continuum with clinical advice and interventions. Our 24/7 On-Call and Triage team responds to physician practices, home health agencies, intellectual disability providers, and assisted living providers. Our services are tailored to our partners, including remote physical/chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management. For more information, please visit www.startingpointnursing.com. Follow us on LinkedIn.Salary RangeUSD $21.00 / HourEmployment Type: PART_TIME

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