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Remote Triage Engineer Jobs in Texas (NOW HIRING)

This is a remote role. Essential Responsibilities and Duties * Own escalations end-to-end ... Represent the voice of Support in release readiness and defect triage meetings. * Contribute to ...

This is a remote role. Essential Responsibilities and Duties * Own escalations end-to-end ... Represent the voice of Support in release readiness and defect triage meetings. * Contribute to ...

... lab and remote field deployments. Essential duties include: * IT Systems: Spend your first week ... Day-to-day support for a small team of engineers -- triage by business impact, communicate ETAs ...

... lab and remote field deployments. Essential duties include: * IT Systems: Spend your first week ... Day-to-day support for a small team of engineers -- triage by business impact, communicate ETAs ...

Azure Security Engineer

Spring, TX · On-site +1

$60 - $70/hr

REMOTE - Spring, TX USA Employment Type: Contact Role Pay Range: $60/hr - $70/hr - Role Overview ... Rapid triage of Azure security alerts/events * Evidence gathering and root cause analysis (Azure ...

Senior Software Engineer - Remote

Dallas, TX · On-site +1

$121K - $159K/yr

Define patterns and platforms that automate testing, documentation, code-review triage, and ... Guide engineers on AI-assisted development, prompt engineering, and agentic workflow design. What ...

Senior Software Engineer - Remote

Dallas, TX · Remote

$121K - $159K/yr

Define patterns and platforms that automate testing, documentation, code-review triage, and ... Guide engineers on AI-assisted development, prompt engineering, and agentic workflow design. What ...

Quality Engineer

Austin, TX · On-site +1

$71K - $92K/yr

... triage, along with the judgment to know when AI-generated output needs a closer look * You have ... Remote

Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to ... triage tooling. Coach the Support team on technical troubleshooting and what makes a strong ...

Showing results 21-40

Remote Triage Engineer information

What is a remote triage engineer?

Remote Triage Engineers are IT professionals who assess, diagnose, and resolve technical issues for clients or end-users from a remote location. They act as the first line of support, identifying the root causes of problems and determining the appropriate course of action—whether it's resolving the issue themselves or escalating it to specialized teams. Their work involves troubleshooting software, hardware, or network issues, communicating clearly with users, and maintaining detailed records of incidents. Remote Triage Engineers play a crucial role in minimizing downtime and ensuring efficient technical support for organizations.

How does a remote triage engineer collaborate with other technical teams to resolve customer issues?

As a Remote Triage Engineer, you will act as the initial technical contact for incoming support cases, working closely with engineering, product, and customer support teams. Your role involves gathering detailed information, replicating issues, and prioritizing cases before escalating them to specialized engineers or developers. Effective communication and documentation are crucial, as you'll provide clear summaries and updates to ensure smooth hand-offs and efficient problem resolution. This collaborative approach helps streamline the troubleshooting process and enhances the customer experience.

What are the key skills and qualifications needed to thrive as a remote triage engineer, and why are they important?

To thrive as a Remote Triage Engineer, you need a solid understanding of software troubleshooting, networking fundamentals, and incident management, often supported by a degree in computer science or related field. Familiarity with ticketing systems (like Jira or Zendesk), remote diagnostic tools, and technical documentation processes is typically required. Strong analytical thinking, effective communication, and the ability to stay calm under pressure are crucial soft skills in this role. These skills are vital for efficiently diagnosing issues, minimizing downtime, and ensuring high-quality support for clients and internal teams.

What is the difference between Remote Triage Engineer vs Remote Support Engineer?

AspectRemote Triage EngineerRemote Support Engineer
Required CredentialsTechnical certifications, relevant IT or engineering degreesTechnical certifications, relevant IT or customer support experience
Work EnvironmentTechnical teams, troubleshooting, diagnosticsCustomer support, issue resolution, troubleshooting
Employer & Industry UsageTech companies, IT service providersTech companies, software vendors, hardware providers
Common Search & ComparisonYesYes

Remote Triage Engineers focus on diagnosing and prioritizing technical issues, often working closely with engineering teams. Remote Support Engineers handle customer inquiries, resolve technical problems, and provide user assistance. While both roles require technical knowledge and certifications, Triage Engineers are more involved in technical diagnostics, whereas Support Engineers focus on customer communication and issue resolution.

What are the most commonly searched types of Triage Engineer jobs in Texas?

The most popular types of Triage Engineer jobs in Texas are:

What job categories do people searching Remote Triage Engineer jobs in Texas look for?

The top searched job categories for Remote Triage Engineer jobs in Texas are:

What cities in Texas are hiring for Remote Triage Engineer jobs?

Cities in Texas with the most Remote Triage Engineer job openings:

Infographic showing various Remote Triage Engineer job openings in Texas as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

(1111723) Senior Application Security Engineer

Diversified Services Network, Inc.

Dallas, TX • On-site, Remote

$100K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Key responsibilities

  • Define, implement, and improve application security processes, standards, and workflows throughout the software development lifecycle.

  • Perform security assessments of applications, APIs, cloud workloads, repositories, and infrastructure, and manage security findings and remediation efforts.

  • Build security metrics, coverage reporting, and dashboards to provide leadership visibility into security posture and remediation status.


Job description

Diversified Services Network, Inc. (DSN) is seeking a full-time Sr. Application Security Engineer to join our team in Chicago, IL. We offer remote work, with occasional onsite work, based in Chicago, IL, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Key Responsibilities

       Define, implement, and continuously improve application security processes, standards, and workflows embedded throughout the software development lifecycle (SDLC).

       Perform AI-assisted and traditional security assessments of applications, APIs, cloud workloads, repositories, and supporting infrastructure.

       Manage security scanning coverage - source code analysis, secret scanning, dependency analysis, and infrastructure reviews - and triage findings by exploitability, business impact, and severity.

       Drive remediation from discovery through verified closure, including backlog management, ownership assignment, retesting, and evidence collection.

       Identify and reduce security debt, dependency vulnerabilities, outdated libraries, and software supply chain risk across the application portfolio.

       Build security metrics, coverage reporting, and executive dashboards that give leadership visibility into remediation status and posture trends.

       Leverage AI tools responsibly to accelerate security analysis, threat modeling, code review, and documentation within appropriate governance controls.

       Perform manual validation and security testing using tools such as Burp Suite, browser developer tools, API testing platforms, and secure code review methodologies.

       Apply OWASP Top 10, API Security Top 10, and secure coding principles across authentication, authorization, and diverse technology stacks.

       Support remediation by developing code fixes, configuration changes, and compensating controls while minimizing production risk and business impact.

       Partner daily with architects, developers, DevOps engineers, product owners, and business stakeholders to communicate risk, negotiate priorities, and remove blockers.

       Maintain Agile work items (stories, tasks, defects) and participate in Scrum ceremonies - stand-ups, backlog refinement, sprint planning, and review.

       Stay current on emerging threats, AI-related security risks, and industry best practices; coach and mentor application teams to build a security-first culture.

Requirements

Education & Experience:

       Bachelor's and/or Master's degree in Computer Science, Cybersecurity, Information Systems, or a related field (or equivalent practical experience) and 5-7 years of hands-on application security / DevSecOps experience.

Technical Skills:

       Strong working understanding of Secure SDLC, DevSecOps, Agile, and Scrum methodologies.

       Experience with security tooling: Burp Suite, GitHub Advanced Security, CodeQL, SAST, SCA, secret scanning, dependency analysis, and CI/CD security tooling.

       Ability to read, analyze, test, and modify production application code in Java and Python to validate security findings and support remediation.

       Knowledge of OWASP Top 10, API Security Top 10, authentication/authorization controls, and secure coding principles.

       Familiarity with cloud security, identity and access management, and modern application architectures.

       Experience using AI-assisted development and security tools safely and effectively.

       Skilled in vulnerability triage and validation (exploitability, business impact, severity, compensating controls) and in building security metrics and dashboards.

Soft Skills:

       Excellent communication, stakeholder management, presentation, and documentation skills.

       Ability to work independently across multiple applications, teams, portfolios, and technology stacks.

       Strong problem-solving mindset that balances security, usability, and business objectives.

       Collaborative and influential - able to negotiate priorities and remove blockers across teams.

       Comfortable coaching others and championing a security-first culture.

Benefits

  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Expected Compensation: $100,000 - 135,000 per annum