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Triage Engineer Jobs (NOW HIRING)

Zoox

Simulation Expert Triage Engineer

Foster City, CA · On-site

$122K - $185K/yr

We are looking for an experienced system triage engineer who can evaluate and synthesize AI-driving performance in large-scale simulation sets. In this role, you will be responsible for running the ...

Zoox

Simulation Expert Triage Engineer

Foster City, CA · On-site

$122K - $185K/yr

We are looking for an experienced system triage engineer who can evaluate and synthesize AI-driving performance in large-scale simulation sets. In this role, you will be responsible for running the ...

Zoox

Simulation Expert Triage Engineer

Foster City, CA

$122K - $185K/yr

We are looking for an experienced system triage engineer who can evaluate and synthesize AI-driving performance in large-scale simulation sets. In this role, you will be responsible for running the ...

Glow Networks

Release Triage Engineer

Dallas, TX · On-site

Release Triage Engineer Location: Jersey City, NJ (Onsite) Duration: 5 Months "Must have skills: • 5+ years of C/C++ and Linux experience • Defect Tracking Tools such as Jira • SCM Tools - Git ...

Graphcore

Senior Hardware Triage Engineer

Austin, TX · On-site

$109K - $146K/yr

1741 Position Summary The Senior Hardware Triage Engineer is responsible for leading the technical investigation of system-level hardware failures across development and production platforms. This ...

New

Graphcore

Senior Hardware Triage Engineer

Austin, TX · On-site

$109K - $146K/yr

1741 Position Summary The Senior Hardware Triage Engineer is responsible for leading the technical investigation of system-level hardware failures across development and production platforms. This ...

New

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How much do triage engineer jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for triage engineer in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is a Triage Engineer job?

A Triage Engineer is responsible for investigating, diagnosing, and prioritizing technical issues reported by customers or internal teams. They act as the first line of defense in identifying whether an issue is a bug, a configuration problem, or a known limitation. Triage Engineers collaborate with support, development, and QA teams to ensure critical issues are addressed efficiently. Their goal is to streamline the troubleshooting process and improve response times for resolving technical problems.

What are the key skills and qualifications needed to thrive in the Triage Engineer position, and why are they important?

To thrive as a Triage Engineer, you need strong analytical abilities, deep technical troubleshooting skills, and experience in software engineering or IT support, often backed by a degree in computer science or related fields. Familiarity with ticketing systems, diagnostic tools, and industry certifications such as ITIL or CompTIA A+ is beneficial. Excellent communication, prioritization, and teamwork skills enable you to interact effectively with support teams and customers under pressure. These capabilities are crucial to swiftly identify, assess, and prioritize technical issues, ensuring minimal disruption and efficient problem resolution.

What are the typical challenges faced by Triage Engineers in their daily work?

Triage Engineers often handle a high volume of technical issues that vary in complexity and urgency, making prioritization a key challenge. They must quickly assess and diagnose problems based on limited information and sometimes incomplete data before routing them to the right teams for resolution. This role frequently involves collaborating with engineers, product teams, and customer support, requiring clear communication under pressure. Additionally, adapting to evolving technologies and processes is essential to stay effective. Despite these challenges, the position offers valuable exposure to a wide array of technical problems, which can accelerate professional growth.

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Triage Engineer jobs near you
Infographic showing various Triage Engineer job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,733 per year, or $31.6 per hour.
Broadband Triage Engineer

Broadband Triage Engineer

Intellectt INC

Philadelphia, PA • On-site

Full-time

Re-posted 18 days ago

Job description

Job Title: Broadband Triage Engineer
Location: Philadelphia, PA
Duration: Full Time

Job Description:
We are seeking a Broadband Triage Engineer to join our team supporting Comcast. In this role, you will be responsible for ensuring timely, high-quality software releases across multiple devices. You will manage the complete release quality and triage lifecycle, including deployment, troubleshooting, mitigation, and tool development.

Responsibilities:

  • Lead and support end-to-end triage and release processes for RDK broadband devices.

  • Troubleshoot E2E issues in broadband technologies such as WiFi/Mesh, DOCSIS, Fiber, and LTE.

  • Perform root cause analysis using Linux systems, networking protocols, and packet capture tools.

  • Collaborate with Development, Release, and QA teams on daily release activities.

  • Utilize AWS (S3, Athena, QuickSight) for large-scale data analysis and insights.

  • Enhance operational tools and design DevOps solutions to optimize performance.

  • Use ELK, Splunk, Grafana, Jira, Git/GitHub for monitoring, tracking, and collaboration.


Required Skills:

  • Strong programming skills in C/C++ and Python.

  • Hands-on experience with Linux systems, networking, and scripting (Bash/Python/Go).

  • Experience with log analysis and monitoring tools (ELK, Splunk, Grafana).

  • Knowledge of SQL and/or AWS Athena.

  • Prior experience in a technical lead or senior engineering role is preferred.