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Triage Engineer Jobs (NOW HIRING)

Xoriant Corporation

SSD Triage Engineer

San Jose, CA · On-site

Job Title: SSD Triage Engineer Location: San Jose, CA (Onsite, 5 days/week) Duration: 6+ months contract Description Looking for Test engineer in the NVMe functional test team in Samsung ...

Kett Engineering

EVOC Triage Engineer

Plymouth, MI · On-site

$43/hr

Summary We are seeking a dedicated EVOC Triage Engineer to join our team in Plymouth, MI. This is a critical, hands-on role responsible for rapidly triaging, tracking, and driving resolution of all ...

Kett Engineering

EVOC Triage Engineer

Miami, FL · On-site

$43/hr

Summary We are seeking a dedicated EVOC Triage Engineer to join our team in Palo Alto, CA. This is a critical, hands-on role responsible for rapidly triaging, tracking, and driving resolution of all ...

Kett Engineering

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EVOC Triage Engineer

Palo Alto, CA · On-site

$46/hr

Summary We are seeking a dedicated EVOC Triage Engineer to join our team in Palo Alto, CA. This is a critical, hands-on role responsible for rapidly triaging, tracking, and driving resolution of all ...

Uloop Inc.

EVOC Triage Engineer

Miami, FL · On-site

$150 - $200/hr

Summary We are seeking a dedicated EVOC Triage Engineer to join our team in Palo Alto, CA. This is a critical, hands‑on role responsible for rapidly triaging, tracking, and driving resolution of ...

New

Apple Inc.

$150 - $200/hr

The Triage Engineering team is looking for an enthusiastic, and detail-oriented engineer to help deliver the next quality release of these products on Apple's platforms. Responsibilities * Triage ...

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How much do triage engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for triage engineer in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is a triage engineer?

A Triage Engineer is responsible for investigating, diagnosing, and prioritizing technical issues reported by customers or internal teams. They act as the first line of defense in identifying whether an issue is a bug, a configuration problem, or a known limitation. Triage Engineers collaborate with support, development, and QA teams to ensure critical issues are addressed efficiently. Their goal is to streamline the troubleshooting process and improve response times for resolving technical problems.

What are the key skills and qualifications needed to thrive as a triage engineer?

To thrive as a Triage Engineer, you need strong analytical abilities, deep technical troubleshooting skills, and experience in software engineering or IT support, often backed by a degree in computer science or related fields. Familiarity with ticketing systems, diagnostic tools, and industry certifications such as ITIL or CompTIA A+ is beneficial. Excellent communication, prioritization, and teamwork skills enable you to interact effectively with support teams and customers under pressure. These capabilities are crucial to swiftly identify, assess, and prioritize technical issues, ensuring minimal disruption and efficient problem resolution.

What are the typical challenges faced by triage engineers in their daily work?

Triage Engineers often handle a high volume of technical issues that vary in complexity and urgency, making prioritization a key challenge. They must quickly assess and diagnose problems based on limited information and sometimes incomplete data before routing them to the right teams for resolution. This role frequently involves collaborating with engineers, product teams, and customer support, requiring clear communication under pressure. Additionally, adapting to evolving technologies and processes is essential to stay effective. Despite these challenges, the position offers valuable exposure to a wide array of technical problems, which can accelerate professional growth.

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Triage Engineer jobs near you
Infographic showing various Triage Engineer job openings in the United States as of September 2026, with employment types broken down into 59% Full Time, 6% Part Time, and 35% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $65,733 per year, or $31.6 per hour.

Software Triage Engineer

Southfield, MI • On-site

TiltEdge Solutions LLC
Recruiting and Staffing Services • 1 - 10 employees
Learn more about TiltEdge Solutions LLCexternal

$80K - $100K/yr

Full-time

Re-posted 25 days ago

Job description

Position: Software Triage Engineer
Work Location: Southfield, MI
Duration: Fulltime/Direct Hire

Job Summary
We are looking for a Software Triage Engineer to support an Automotive Instrument Panel Cluster (IPC) ECU program by owning fast, accurate issue triage and driving problems to closure. This role is highly hands-on and requires strong programming + debugging, excellent log analysis, and practical experience with software flashing/reflashing in a lab and vehicle environment. You’ll work closely with Software, Systems, Validation, and Manufacturing to reproduce issues, identify root cause, and help the team deliver stable releases with low customer risk.
 
Key Responsibilities:
  • Own end-to-end triage for software issues from multiple sources (customer reports, validation, manufacturing, integration, field).
  • Reproduce issues reliably using structured methods; capture evidence (logs, traces, screenshots, dumps) and define clear steps-to-reproduce.
  • Perform log analysis (serial/UART, CAN/LIN traces, application logs, DLT or equivalent) and correlate events across time to isolate failures.
  • Execute and support software flashing/reflashing (bench + vehicle), including update validation, version tracking, and rollback when needed.
  • Debug embedded issues using IDE/debugger tools (breakpoints, watchpoints, memory inspection), and support deeper RCA with developers/architects.
  • Write small utilities/scripts (often Python) to automate log parsing, data extraction, and repetitive validation steps.
  • Perform code-level investigations in C (read/understand code, identify suspect areas, propose fixes or mitigation ideas).
  • Create high-quality issue reports in Jira (or similar): symptom summary, reproduction steps, logs, suspected modules, severity, priority, and impact.
  • Coordinate across teams to drive closure: track ownership, follow up on actions, verify fixes, and confirm issue resolution in new builds.
  • Support integration activities and release readiness by identifying top recurring issues, trends, and high-risk areas.
Required Qualifications:
  • Bachelor’s degree in Computer Science / Electronics (or equivalent experience).
  • 5+ years of embedded software triage and debugging experience (automotive strongly preferred).
  • Strong programming skills in C and ability to debug issues on target hardware.
  • Proven experience with log/trace analysis and building clear failure narratives from raw data.
  • Hands-on experience with software flashing tools and workflows (bench + ECU/vehicle).
  • Strong communication and coordination skills—able to work calmly and effectively in issue-heavy situations.
Preferred Skills:
  • Instrument cluster or closely related ECU domain experience.
  • AUTOSAR familiarity and common ECU building blocks (Diagnostics/UDS, DTCs, NVM concepts, startup/watchdog).
  • CAN tools and traces (Vector CANoe/CANalyzer or equivalent); basic network understanding (CAN IDs, signals, bus load).
  • Experience with version control (Git), ticketing (Jira), and build/release processes.
  • Exposure to MCU platforms such as Infineon Traveo II or Renesas.