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Triage Engineer Jobs in Texas (NOW HIRING)

Info Way Solutions is seeking a Triage Software Engineer to work onsite in Plano, Texas. The role involves performing defect analysis, monitoring defect dashboards, and collaborating with cross ...

The Triage Technician is responsible for being the first responder for inbound customer requests ... Follow proper escalation procedures to platform engineers during an * Perform other duties as ...

The Triage Technician is responsible for being the first responder for inbound customer requests ... Follow proper escalation procedures to platform engineers during an * Perform other duties as ...

The Triage Technician is responsible for being the first responder for inbound customer requests ... Follow proper escalation procedures to platform engineers during an * Perform other duties as ...

Senior Security Engineer

Dallas, TX · On-site

$113K - $155K/yr

Vulnerability Triage and Risk Assessment * Own security-specific vulnerability triage within the ... NET * developers specifically Spring Security misconfigurations, endpoint exposure vulnerabilities ...

Senior Security Engineer

Dallas, TX · On-site

$113K - $155K/yr

Vulnerability Triage and Risk Assessment * Own security-specific vulnerability triage within the ... NET * developers specifically Spring Security misconfigurations, endpoint exposure vulnerabilities ...

Senior Security Engineer

Dallas, TX · On-site

$113K - $155K/yr

Vulnerability Triage and Risk Assessment * Own security-specific vulnerability triage within the ... NET * developers specifically Spring Security misconfigurations, endpoint exposure vulnerabilities ...

Senior Security Engineer

Dallas, TX · On-site

$113K - $155K/yr

Vulnerability Triage and Risk Assessment * Own security-specific vulnerability triage within the ... NET * developers specifically Spring Security misconfigurations, endpoint exposure vulnerabilities ...

Senior Security Engineer

Dallas, TX · On-site

$113K - $155K/yr

Vulnerability Triage and Risk Assessment * Own security-specific vulnerability triage within the ... NET * developers specifically Spring Security misconfigurations, endpoint exposure vulnerabilities ...

Senior Security Engineer

Dallas, TX · On-site

$113K - $155K/yr

Vulnerability Triage and Risk Assessment * Own security-specific vulnerability triage within the ... NET * developers specifically Spring Security misconfigurations, endpoint exposure vulnerabilities ...

Senior Security Engineer

Dallas, TX · On-site

$113K - $155K/yr

Vulnerability Triage and Risk Assessment * Own security-specific vulnerability triage within the ... NET * developers specifically Spring Security misconfigurations, endpoint exposure vulnerabilities ...

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Triage Engineer information

See Texas salary details

$12

$29

$48

How much do triage engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for triage engineer in Texas is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $33.61 per hour, depending on experience, location, and employer.

What is a triage engineer?

A Triage Engineer is responsible for investigating, diagnosing, and prioritizing technical issues reported by customers or internal teams. They act as the first line of defense in identifying whether an issue is a bug, a configuration problem, or a known limitation. Triage Engineers collaborate with support, development, and QA teams to ensure critical issues are addressed efficiently. Their goal is to streamline the troubleshooting process and improve response times for resolving technical problems.

What are the key skills and qualifications needed to thrive as a triage engineer?

To thrive as a Triage Engineer, you need strong analytical abilities, deep technical troubleshooting skills, and experience in software engineering or IT support, often backed by a degree in computer science or related fields. Familiarity with ticketing systems, diagnostic tools, and industry certifications such as ITIL or CompTIA A+ is beneficial. Excellent communication, prioritization, and teamwork skills enable you to interact effectively with support teams and customers under pressure. These capabilities are crucial to swiftly identify, assess, and prioritize technical issues, ensuring minimal disruption and efficient problem resolution.

What are the typical challenges faced by triage engineers in their daily work?

Triage Engineers often handle a high volume of technical issues that vary in complexity and urgency, making prioritization a key challenge. They must quickly assess and diagnose problems based on limited information and sometimes incomplete data before routing them to the right teams for resolution. This role frequently involves collaborating with engineers, product teams, and customer support, requiring clear communication under pressure. Additionally, adapting to evolving technologies and processes is essential to stay effective. Despite these challenges, the position offers valuable exposure to a wide array of technical problems, which can accelerate professional growth.

What are the most commonly searched types of Triage Engineer jobs in Texas?

The most popular types of Triage Engineer jobs in Texas are:

Infographic showing various Triage Engineer job openings in Texas as of August 2026, with employment types broken down into 78% Full Time, 12% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $61,240 per year, or $29.4 per hour.

Triage Software Engineer

Info Way Solutions

Plano, TX • On-site

Full-time

Re-posted 5 days ago


Job description

Job Summary:
Info Way Solutions is seeking a Triage Software Engineer to work onsite in Plano, Texas. The role involves performing defect analysis, monitoring defect dashboards, and collaborating with cross-functional teams to resolve issues.
Responsibilities:
• Perform high level defect analysis to filter out environmental/ setup issues, IVI vs server-side issues and move the defects to correct queue (HU, Server, Tier1, Tier2 etc.) at the earliest
• Continuously monitor the defect dashboard, drive defect triage calls and work closely with PO, Eval & Development team members to clarify defects and track them to closure
• Create dashboards and reports for management and other stakeholders
• Provide summarization of key points and work with others to cut through ambiguity and bring issues to resolution
Qualifications:
Required:
• Great problem-solving skills, analytical, tools & development experience, and ability to evaluate and identify issues at a code level
• History of working with cross-functional teams to ensure successful product
• Must be a self-starter with excellent communication skills, attention to detail and a knack for solving problems creatively
• Able to work under pressure
• Experienced in Automotive Infotainment domain with exposure to embedded software development in C/C++/ Linux
• Knowledge of how to use JIRA, Confluence and Logs Analysis Tools
• High Level System Architecture Knowledge - SW Design, Sequence diagrams, APIs, HTTP error codes
• Conversant with Linux commands, utilities and basic Python scripting
• Experience in Agile and Scrum methodologies
• Ability to respond promptly, confidently, and effectively to unforeseen situations, such as unexpected questions, obstacles, or opportunities
Preferred:
• Experience in designing, developing, and debugging software in a real-time embedded environment
• Knowledge of how to read DLT logs, DLT-Viewer and how to apply filters in DLT logs
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.