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From Home Triage Engineer Jobs (NOW HIRING)

Glow Networks

Release Triage Engineer

Dallas, TX · On-site

... or Home Security domain is plus. • Knowledge of RDK" " • Ensuring timely and high-quality ... from millions of field devices to provide insights and support decision-making. • Utilize AWS ...

Graphcore

Senior Hardware Triage Engineer

Austin, TX · On-site

$109K - $146K/yr

1741 Position Summary The Senior Hardware Triage Engineer is responsible for leading the technical ... great home for everyone. We offer an equal opportunity process and understand that there are ...

Graphcore

Senior Hardware Triage Engineer

Austin, TX · On-site

$109K - $146K/yr

1741 Position Summary The Senior Hardware Triage Engineer is responsible for leading the technical ... great home for everyone. We offer an equal opportunity process and understand that there are ...

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From Home Triage Engineer information

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$51

How much do from home triage engineer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for from home triage engineer in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between From Home Triage Engineer vs Customer Support Engineer?

AspectFrom Home Triage EngineerCustomer Support Engineer
CredentialsTechnical certifications, relevant IT or healthcare trainingCustomer service certifications, technical knowledge
Work EnvironmentRemote, technical troubleshootingRemote or on-site, customer interaction
Industry UsageIT, healthcare, technical support sectorsTechnology, software, hardware support

Both roles involve remote work and technical skills, but From Home Triage Engineers focus on diagnosing and prioritizing technical or health-related issues, while Customer Support Engineers primarily assist customers with product or service inquiries. The former often requires specialized certifications and technical expertise, whereas the latter emphasizes customer communication skills. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about From Home Triage Engineer jobs
What cities are hiring for From Home Triage Engineer jobs? Cities with the most From Home Triage Engineer job openings:
What are the most commonly searched types of Triage Engineer jobs? The most popular types of Triage Engineer jobs are:
What states have the most From Home Triage Engineer jobs? States with the most job openings for From Home Triage Engineer jobs include:
What job categories do people searching From Home Triage Engineer jobs look for? The top searched job categories for From Home Triage Engineer jobs are:
From Home Triage Engineer jobs near you
Infographic showing various From Home Triage Engineer job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 93% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.
Broadband Triage Engineer

Broadband Triage Engineer

Intellectt INC

Philadelphia, PA • On-site

Full-time

Re-posted 22 days ago

Job description

Hello,

This is Mahaboob from Intellectt Inc. I am reaching out regarding a job opportunity.
Please review the job description below and let me know if you are interested. Kindly share your updated resume with me for consideration
Role: Broadband Triage Engineer
Location: Philadelphia, PA
Full Time 
Job Description:
We are seeking a Broadband Triage Engineer to ensure high-quality and timely software releases across broadband devices. You will handle the complete triage lifecycle including deployment, troubleshooting, mitigation, and tool development. The role involves close collaboration with development, QA, and release teams to maintain RDK software quality and resolve field issues.

Key Responsibilities:

  • Monitor and ensure release quality across devices.
  • Troubleshoot broadband/RDK issues (WiFi, Mesh, DOCSIS, Fiber, LTE).
  • Perform root cause analysis using Linux, networking protocols, and packet captures.
  • Develop tools and automate processes to improve release operations.
  • Leverage AWS (S3, Athena, QuickSight) for data analysis and system insights.

Skills & Experience:

  • Strong in C/C++, Python, Linux, and scripting (Bash/Python/Go).
  • Experience with ELK, Splunk, Grafana, Git/GitHub, Jira, SQL/Athena.
  • Knowledge of broadband access technologies (WiFi, DOCSIS, Fiber, LTE).
  • Strong problem-solving and triage skills; prior technical lead/mentorship experience is a plus.