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Director Triage Engineer Jobs (NOW HIRING)

Talent Solutions

Triage Engineer - IT

Chicago, IL · On-site

About the Role The Triage Engineer is the first point of contact for our clients' support requests ... Review each request, determine its nature and its impact on the client's business, and direct it to ...

New

Wayve

Triage Specialist

Sunnyvale, CA · On-site

$115K - $137K/yr

You will bridge the gap between Detective Engineers, Triage Engineering and Component teams, you'll ... This is a highly collaborative and detail-oriented role with a direct impact on the performance and ...

Wayve

Triage Specialist

Sunnyvale, CA · Hybrid

$115K - $137K/yr

You will bridge the gap between Detective Engineers, Triage Engineering and Component teams, you'll ... This is a highly collaborative and detail-oriented role with a direct impact on the performance and ...

CENIC

Senior Network Operations Engineer

La Mirada, CA · On-site

$113K - $126K/yr

Provide triage oversight during shifts when a supervisor is unavailable, ensuring incidents are ... Collaborative mindset and effectiveness working across shifts, teams, and with minimal direct ...

ATOMS Careers page

Field Service Engineer

Pittsburgh, PA · On-site

$60K - $80K/yr

... for direct-to-customer food production. Our mission is to revolutionize the food industry by ... This role works closely with triage, engineering, operations, and customer-facing teams to resolve ...

ATOMS Careers page

Field Service Engineer

Pittsburgh, PA · On-site

$60K - $80K/yr

... for direct-to-customer food production. Our mission is to revolutionize the food industry by ... This role works closely with triage, engineering, operations, and customer-facing teams to resolve ...

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How much do director triage engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for director triage engineer in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.
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Director Triage Engineer jobs near you

Software Triage Engineer

TiltEdge Solutions LLC

Southfield, MI • On-site

$80K - $100K/yr

Full-time

Posted 22 days ago

Job description

Position: Software Triage Engineer
Work Location: Southfield, MI
Duration: Fulltime/Direct Hire

Job Summary
We are looking for a Software Triage Engineer to support an Automotive Instrument Panel Cluster (IPC) ECU program by owning fast, accurate issue triage and driving problems to closure. This role is highly hands-on and requires strong programming + debugging, excellent log analysis, and practical experience with software flashing/reflashing in a lab and vehicle environment. You’ll work closely with Software, Systems, Validation, and Manufacturing to reproduce issues, identify root cause, and help the team deliver stable releases with low customer risk.
 
Key Responsibilities:
  • Own end-to-end triage for software issues from multiple sources (customer reports, validation, manufacturing, integration, field).
  • Reproduce issues reliably using structured methods; capture evidence (logs, traces, screenshots, dumps) and define clear steps-to-reproduce.
  • Perform log analysis (serial/UART, CAN/LIN traces, application logs, DLT or equivalent) and correlate events across time to isolate failures.
  • Execute and support software flashing/reflashing (bench + vehicle), including update validation, version tracking, and rollback when needed.
  • Debug embedded issues using IDE/debugger tools (breakpoints, watchpoints, memory inspection), and support deeper RCA with developers/architects.
  • Write small utilities/scripts (often Python) to automate log parsing, data extraction, and repetitive validation steps.
  • Perform code-level investigations in C (read/understand code, identify suspect areas, propose fixes or mitigation ideas).
  • Create high-quality issue reports in Jira (or similar): symptom summary, reproduction steps, logs, suspected modules, severity, priority, and impact.
  • Coordinate across teams to drive closure: track ownership, follow up on actions, verify fixes, and confirm issue resolution in new builds.
  • Support integration activities and release readiness by identifying top recurring issues, trends, and high-risk areas.
Required Qualifications:
  • Bachelor’s degree in Computer Science / Electronics (or equivalent experience).
  • 5+ years of embedded software triage and debugging experience (automotive strongly preferred).
  • Strong programming skills in C and ability to debug issues on target hardware.
  • Proven experience with log/trace analysis and building clear failure narratives from raw data.
  • Hands-on experience with software flashing tools and workflows (bench + ECU/vehicle).
  • Strong communication and coordination skills—able to work calmly and effectively in issue-heavy situations.
Preferred Skills:
  • Instrument cluster or closely related ECU domain experience.
  • AUTOSAR familiarity and common ECU building blocks (Diagnostics/UDS, DTCs, NVM concepts, startup/watchdog).
  • CAN tools and traces (Vector CANoe/CANalyzer or equivalent); basic network understanding (CAN IDs, signals, bus load).
  • Experience with version control (Git), ticketing (Jira), and build/release processes.
  • Exposure to MCU platforms such as Infineon Traveo II or Renesas.