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Triage Engineer Jobs in Arizona (NOW HIRING)

Lead Hardware Engineer

Phoenix, AZ · On-site

$101K - $134K/yr

Lead Hardware Engineer Deer Valley , Phoenix AZ(Hybrid 3 days in office) Year of exp 10-25 yrs. not ... Legacy TCAS domain and triage (Look for CNS if TCAS domain not there in resume) * Does not need to ...

Lead incident triage, root cause analysis, and postmortems. * Collaborate with security, DevOps, and platform engineering teams. * Enforce AWS security best practices (NACLs, Security Groups, WAF ...

Lead incident triage, root cause analysis, and postmortems. * Collaborate with security, DevOps, and platform engineering teams. * Enforce AWS security best practices (NACLs, Security Groups, WAF ...

Lead incident triage, root cause analysis, and postmortems. * Collaborate with security, DevOps, and platform engineering teams. * Enforce AWS security best practices (NACLs, Security Groups, WAF ...

Security Controls Engineer

Tempe, AZ · On-site

$110 - $160/hr

... DevOps teams. You'll help design, operationalize, and continually improve our vulnerability ... triage through prioritization and remediation to validation and reporting. This includes secure ...

... DevOps teams. You'll help design, operationalize, and continually improve our vulnerability ... triage through prioritization and remediation to validation and reporting. This includes secure ...

Senior Engineer, Software Support

Phoenix, AZ · On-site

$121K - $160K/yr

Able to triage mechanical, electrical, and software bugs. * Responsible for managing escalation calls with field support engineers * Create bug reports for the developer to use when fixing the bug.

Perform incident triage and prioritization * Investigate operational alerts and system issues * Escalate complex issues to appropriate engineering teams * Document incidents and resolution activities

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Triage Engineer information

See Arizona salary details

$12

$29

$48

How much do triage engineer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for triage engineer in Arizona is $29.45, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $33.61 per hour, depending on experience, location, and employer.

What is a triage engineer?

A Triage Engineer is responsible for investigating, diagnosing, and prioritizing technical issues reported by customers or internal teams. They act as the first line of defense in identifying whether an issue is a bug, a configuration problem, or a known limitation. Triage Engineers collaborate with support, development, and QA teams to ensure critical issues are addressed efficiently. Their goal is to streamline the troubleshooting process and improve response times for resolving technical problems.

What are the key skills and qualifications needed to thrive as a triage engineer?

To thrive as a Triage Engineer, you need strong analytical abilities, deep technical troubleshooting skills, and experience in software engineering or IT support, often backed by a degree in computer science or related fields. Familiarity with ticketing systems, diagnostic tools, and industry certifications such as ITIL or CompTIA A+ is beneficial. Excellent communication, prioritization, and teamwork skills enable you to interact effectively with support teams and customers under pressure. These capabilities are crucial to swiftly identify, assess, and prioritize technical issues, ensuring minimal disruption and efficient problem resolution.

What are the typical challenges faced by triage engineers in their daily work?

Triage Engineers often handle a high volume of technical issues that vary in complexity and urgency, making prioritization a key challenge. They must quickly assess and diagnose problems based on limited information and sometimes incomplete data before routing them to the right teams for resolution. This role frequently involves collaborating with engineers, product teams, and customer support, requiring clear communication under pressure. Additionally, adapting to evolving technologies and processes is essential to stay effective. Despite these challenges, the position offers valuable exposure to a wide array of technical problems, which can accelerate professional growth.

What are the most commonly searched types of Triage Engineer jobs in Arizona?

The most popular types of Triage Engineer jobs in Arizona are:

What cities in Arizona are hiring for Triage Engineer jobs?

Cities in Arizona with the most Triage Engineer job openings:

Infographic showing various Triage Engineer job openings in Arizona as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $61,256 per year, or $29.4 per hour.

Product Testing Engineer

Phoenix, AZ • On-site

Prophecy Technologies
Professional, Scientific, and Technical Services • 11 - 50 employees

Full-time

Posted 26 days ago


Job description

Role Overview:
The Product Testing Engineer will play a crucial role in ensuring the quality and readiness of product features by proactively identifying edge cases, negative scenarios, and requirement gaps. This position involves strengthening acceptance criteria, defining testable scenarios, and supporting validation activities throughout the entire delivery and go-live lifecycle. The engineer will partner closely with Engineering and QA teams, triage defects, and act as a consultant to Product Owners to enhance requirement quality.
Key Responsibilities:
  • Review features and user stories to identify edge cases, negative scenarios, and requirement gaps before development.
  • Strengthen acceptance criteria and readiness quality, ensuring business scenarios and logic are explicit and testable.
  • Partner with Engineering and QA to define behavior-driven scenarios (BDDs) and test cases, including combination coverage.
  • Support validation and readiness activities through delivery and go-live, confirming scenario coverage and environment readiness.
  • Triage defects as they arise, reproducing and characterizing issues and providing clear risk framing to support timely decisions.
  • Act as a consultant to Product Owners on feature and user-story authoring, improving requirement quality across the team.
  • Document edge cases, test scenarios, and business logic into reusable artifacts that strengthen team knowledge over time.

Required Skills:
  • 5+ years in test engineering, quality engineering, SDET, or a hybrid product/technical role delivering complex, highly integrated technology solutions.
  • Demonstrated ability to identify edge cases, negative scenarios, and requirement gaps early in the delivery lifecycle.
  • Hands-on experience authoring BDDs, acceptance criteria, and test cases in partnership with engineering teams.
  • Strong grounding in Agile product delivery, including backlog refinement and Definition of Ready / Definition of Done practices.
  • Experience in financial services, payments, authorization, or network/transaction processing preferred.
  • Excellent collaboration and communication skills, with the ability to influence without authority and frame risk clearly for decision-makers.
  • Comfort operating in ambiguity and balancing proactive gap-hunting with reactive triage support.

Qualifications:
  • 6-7 years of experience in a relevant field.