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Triage Engineer Jobs (NOW HIRING)

SSD Triage Eng(NVME Test)

San Jose, CA · On-site

$110 - $170/hr

SSD Triage Engineer(NVME Test) (San Jose, CA) Job Overview: Looking for Test engineer in the NVMe functional test team. Candidate will work on NVMe Solid State Drives on planning, execution and debug ...

Description As an Automation and Triage Engineer for Siri Quality, you will build the tools and systems that hold Siri to the highest standard. You'll design frameworks and automated pipelines that ...

Senior IT Triage Engineer

Raleigh, NC · On-site

$120 - $160/hr

Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...

SSD Triage Engineer(NVME Test) (San Jose, CA) Job Overview: Looking for Test engineer in the NVMe functional test team Candidate will work on NVMe Solid State Drives on planning, execution and debug ...

IT Triage Engineer

Miami, FL · On-site

$45K/yr

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. Objectives * Exhibit a sense of urgency when responding to client ...

As a Sr Staff Triage Engineer, you'll own the architecture of the systems and methodology that turns unlabeled miles into actionable signals; defining how we detect, classify, and root-cause ...

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. Objectives * Exhibit a sense of urgency when responding to client ...

Showing results 41-60

Triage Engineer information

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$31

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How much do triage engineer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for triage engineer in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is a triage engineer?

A Triage Engineer is responsible for investigating, diagnosing, and prioritizing technical issues reported by customers or internal teams. They act as the first line of defense in identifying whether an issue is a bug, a configuration problem, or a known limitation. Triage Engineers collaborate with support, development, and QA teams to ensure critical issues are addressed efficiently. Their goal is to streamline the troubleshooting process and improve response times for resolving technical problems.

What are the key skills and qualifications needed to thrive as a triage engineer?

To thrive as a Triage Engineer, you need strong analytical abilities, deep technical troubleshooting skills, and experience in software engineering or IT support, often backed by a degree in computer science or related fields. Familiarity with ticketing systems, diagnostic tools, and industry certifications such as ITIL or CompTIA A+ is beneficial. Excellent communication, prioritization, and teamwork skills enable you to interact effectively with support teams and customers under pressure. These capabilities are crucial to swiftly identify, assess, and prioritize technical issues, ensuring minimal disruption and efficient problem resolution.

What are the typical challenges faced by triage engineers in their daily work?

Triage Engineers often handle a high volume of technical issues that vary in complexity and urgency, making prioritization a key challenge. They must quickly assess and diagnose problems based on limited information and sometimes incomplete data before routing them to the right teams for resolution. This role frequently involves collaborating with engineers, product teams, and customer support, requiring clear communication under pressure. Additionally, adapting to evolving technologies and processes is essential to stay effective. Despite these challenges, the position offers valuable exposure to a wide array of technical problems, which can accelerate professional growth.

What cities are hiring for Triage Engineer jobs?

Cities with the most Triage Engineer job openings:

What are the most commonly searched types of Triage Engineer jobs?

The most popular types of Triage Engineer jobs are:

What states have the most Triage Engineer jobs?

States with the most job openings for Triage Engineer jobs include:

Infographic showing various Triage Engineer job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,733 per year, or $31.6 per hour.

Automation and Triage Engineer, Siri

Apple

Cupertino, CA • On-site

Full-time

Re-posted 18 days ago


Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers


Job description

Join the team redefining what a deeply personal and integrated assistant can be.
As part of the Siri organization, you will help shape one of the world's most widely used AI assistants, powered by our next-generation of Apple Intelligence, with capabilities like personal context understanding and on-screen awareness, built with privacy from the ground up. Your work will have direct, meaningful impact for users across iOS, iPadOS, macOS, watchOS, and visionOS.
This is a rare opportunity to build at the intersection of cutting-edge AI and human-centered design, shipping technology that is centered around users and their needs.
Description
As an Automation and Triage Engineer for Siri Quality, you will build the tools and systems that hold Siri to the highest standard. You'll design frameworks and automated pipelines that rigorously test how Siri performs across Apple platforms - evaluating whether it truly understands user intent, leverages available on-device context, and delivers an experience that feels effortless and intelligent. Your work transforms subjective quality into measurable signal, giving engineering and ML teams the clarity they need to move fast and ship with confidence.
Minimum Qualifications
Bachelor's Degree in Computer Science or related field.
8+ years of experience in a software development or test engineering role, with demonstrated leadership in quality strategy, and automation.
Strong software engineering fundamentals with hands-on experience in Python, Swift, or both, and a track record of building test automation frameworks, CI/CD pipelines, or evaluation infrastructure for complex software systems.
Experience with agentic coding systems, using AI-assisted development tools to accelerate implementation, prototype evaluation pipelines, and tackle complex engineering problems with speed and precision.
Familiarity with machine learning concepts and LLM-based systems - including evaluation methodologies, prompt design, and model behavior analysis.
Preferred Qualifications
Experience with on-device AI, natural language understanding, or conversational systems is a strong plus, as is familiarity with scenario-based testing, or agent trajectory analysis.
Prior work on quality or reliability for consumer-facing AI products is especially valued.

What Apple employees say

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976