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Triage Engineer Jobs (NOW HIRING)

General Motors

Senior OTA Quality Engineer

Milford, MI · Hybrid

$77K - $105K/yr

Perform as an OTA quality, performance, and triage engineer across vehicle programs, with ownership of OTA programming from early development through launch and alignment of OTA performance ...

General Motors

Senior OTA Quality Engineer

Warren, MI · Hybrid

$83K - $112K/yr

Perform as an OTA quality, performance, and triage engineer across vehicle programs, with ownership of OTA programming from early development through launch and alignment of OTA performance ...

General Motors

Senior OTA Quality Engineer

Milford, MI · On-site

$77K - $105K/yr

Perform as an OTA quality, performance, and triage engineer across vehicle programs, with ownership of OTA programming from early development through launch and alignment of OTA performance ...

Leidos

Hausa/Spanish Triage Examiners

Bethesda, MD · On-site

Triage Examiners should be experienced in general linguist operations and Document and Media ... Engineering, Computer Science, Chemistry, Physics, Legal, Medical, Banking and Financing, Foreign ...

Leidos

Hausa/Chinese Triage Examiners

Bethesda, MD

Triage Examiners should be experienced in general linguist operations and Document and Media ... Engineering, Computer Science, Chemistry, Physics, Legal, Medical, Banking and Financing, Foreign ...

Leidos

Hausa/Chinese Triage Examiners

Bethesda, MD · On-site

Triage Examiners should be experienced in general linguist operations and Document and Media ... Engineering, Computer Science, Chemistry, Physics, Legal, Medical, Banking and Financing, Foreign ...

Leidos

Hausa/Spanish Triage Examiners

Bethesda, MD

Triage Examiners should be experienced in general linguist operations and Document and Media ... Engineering, Computer Science, Chemistry, Physics, Legal, Medical, Banking and Financing, Foreign ...

Leidos

Spanish/Chinese Triage Examiners

Bethesda, MD · On-site

Triage Examiners should be experienced in general linguist operations and Document and Media ... Engineering, Computer Science, Chemistry, Physics, Legal, Medical, Banking and Financing, Foreign ...

Lab37

Field Service Engineer

Warrendale, PA

$60K - $80K/yr

This role works closely with triage, engineering, operations, and customer-facing teams to resolve escalated field issues, restore equipment to operation, document findings, and improve service ...

Lab37

Field Service Engineer

Warrendale, PA · On-site

$60K - $80K/yr

This role works closely with triage, engineering, operations, and customer-facing teams to resolve escalated field issues, restore equipment to operation, document findings, and improve service ...

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All JobsTriage Engineer Jobs

Triage Engineer information

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$13

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How much do triage engineer jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for triage engineer in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is a Triage Engineer job?

A Triage Engineer is responsible for investigating, diagnosing, and prioritizing technical issues reported by customers or internal teams. They act as the first line of defense in identifying whether an issue is a bug, a configuration problem, or a known limitation. Triage Engineers collaborate with support, development, and QA teams to ensure critical issues are addressed efficiently. Their goal is to streamline the troubleshooting process and improve response times for resolving technical problems.

What are the key skills and qualifications needed to thrive in the Triage Engineer position, and why are they important?

To thrive as a Triage Engineer, you need strong analytical abilities, deep technical troubleshooting skills, and experience in software engineering or IT support, often backed by a degree in computer science or related fields. Familiarity with ticketing systems, diagnostic tools, and industry certifications such as ITIL or CompTIA A+ is beneficial. Excellent communication, prioritization, and teamwork skills enable you to interact effectively with support teams and customers under pressure. These capabilities are crucial to swiftly identify, assess, and prioritize technical issues, ensuring minimal disruption and efficient problem resolution.

What are the typical challenges faced by Triage Engineers in their daily work?

Triage Engineers often handle a high volume of technical issues that vary in complexity and urgency, making prioritization a key challenge. They must quickly assess and diagnose problems based on limited information and sometimes incomplete data before routing them to the right teams for resolution. This role frequently involves collaborating with engineers, product teams, and customer support, requiring clear communication under pressure. Additionally, adapting to evolving technologies and processes is essential to stay effective. Despite these challenges, the position offers valuable exposure to a wide array of technical problems, which can accelerate professional growth.

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Triage Engineer jobs near you
Infographic showing various Triage Engineer job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,733 per year, or $31.6 per hour.
Staff Software Engineer, DUE Experience

Staff Software Engineer, DUE Experience

Waymo

Seattle, WA

Other

Posted 15 days ago

Job description

The Driver Understanding and Evaluation (DUE) team at Waymo is developing rich metrics for understanding the behavior of the Waymo Driver in the real world, and technologies such as  context and scene analysis to understand driving, understanding and augmenting real world driving data to generate rare driving events, build large scale data infrastructure, improve components such as agents and a realistic simulator. These technologies come together to drive the overall technical strategy and methodology used to evaluate the behavior of the Waymo Driver. 

You will:

  • Own the architectural design and hands-on development of robust Agentic AI components, focusing on multi-agent orchestration, tool execution, and reasoning loops for event triage.
  • Engineer scalable agentic workflows using modern LLM orchestration frameworks to automate and augment triage capabilities for Engineering and SWQOps.
  • Implement stateful agentic infrastructure, including long-term memory management (RAG, vector databases), semantic routing, and custom internal tool integrations.
  • Collaborate with partner teams to embed autonomous agents directly into the Waymo Driver evaluation lifecycle.
  • Tackle complex automation problems by breaking them down into actionable multi-agent projects and driving the technical execution of the team's roadmap.

You have:

  • Significant experience (typically 5+ years) in software engineering, with a focus on designing, building, and maintaining complex distributed systems.
  • Strong expertise in applied LLMs and Agentic AI development, with a proven track record of building multi-agent systems, reasoning engines, or autonomous workflows.
  • Strong proficiency with agent orchestration frameworks and advanced prompt engineering.
  • Proven ability to execute on technical strategy, collaborate inclusively with cross-functional teams, and drive end-to-end development of AI-native applications.
  • Excellent communication skills, with the ability to clarify technical limitations and solutions for partner teams.
  • Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.

We prefer:

  • Master's or PhD in Computer Science or a related field, with a specialization in AI/ML or a related area.
  • Experience developing custom tools/plugins for agents, semantic routers, and implementing complex multi-agent collaborative patterns.
  • Familiarity with autonomous vehicle simulation, testing, or evaluation domains.
  • Proficiency in C++ and Python, with experience building production-grade microservices and pipelines.
  • Experience working with large-scale data processing, knowledge graphs, and distributed systems.
  • Familiarity with Google's or Waymo's internal AI/ML platforms and infrastructure.

Apply