Description As an Automation and Triage Engineer for Siri Quality, you will build the tools and systems that hold Siri to the highest standard. You'll design frameworks and automated pipelines that ...
Description As an Automation and Triage Engineer for Siri Quality, you will build the tools and systems that hold Siri to the highest standard. You'll design frameworks and automated pipelines that ...
SSD Triage Eng(NVME Test)
San Jose, CA · On-site
$110 - $170/hr
SSD Triage Engineer(NVME Test) (San Jose, CA) Job Overview: Looking for Test engineer in the NVMe functional test team. Candidate will work on NVMe Solid State Drives on planning, execution and debug ...
SSD Triage Eng(NVME Test)
San Jose, CA · On-site
$110 - $170/hr
SSD Triage Engineer(NVME Test) (San Jose, CA) Job Overview: Looking for Test engineer in the NVMe functional test team. Candidate will work on NVMe Solid State Drives on planning, execution and debug ...
Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency. * Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions ...
Quick apply
Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency. * Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions ...
Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency. * Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions ...
Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency. * Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions ...
Senior IT Triage Engineer
Raleigh, NC · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Raleigh, NC · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Raleigh, NC · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Raleigh, NC · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Automation and Triage Engineer, Siri
$175K - $311K/yr
Description As an Automation and Triage Engineer for Siri Quality, you will build the tools and systems that hold Siri to the highest standard. You'll design frameworks and automated pipelines that ...
Automation and Triage Engineer, Siri
$175K - $311K/yr
Description As an Automation and Triage Engineer for Siri Quality, you will build the tools and systems that hold Siri to the highest standard. You'll design frameworks and automated pipelines that ...
Senior IT Triage Engineer
Phoenix, AZ · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Phoenix, AZ · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Raleigh, NC · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Raleigh, NC · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
We are seeking a motivated Triage Engineer to support propulsion system diagnostics, testing, and analysis across internal combustion (ICE), hybrid, and battery electric vehicle (BEV) platforms. This ...
We are seeking a motivated Triage Engineer to support propulsion system diagnostics, testing, and analysis across internal combustion (ICE), hybrid, and battery electric vehicle (BEV) platforms. This ...
Senior IT Triage Engineer
Raleigh, NC · On-site
$120 - $160/hr
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Raleigh, NC · On-site
$120 - $160/hr
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Triage Engineer Location:- West Chester, PA Duration:- Full Time
West Chester, PA · On-site
$108K - $130K/yr
Triage Engineer Location:- West Chester, PA Duration:- Full Time Must Have Technical/Functional Skills * At least 8+ years of experience architecting and implementing complex ETL pipelines preferably ...
Quick apply
Triage Engineer Location:- West Chester, PA Duration:- Full Time
West Chester, PA · On-site
$108K - $130K/yr
Triage Engineer Location:- West Chester, PA Duration:- Full Time Must Have Technical/Functional Skills * At least 8+ years of experience architecting and implementing complex ETL pipelines preferably ...
SSD Triage Eng(NVME Test)
$65 - $75/hr
SSD Triage Engineer(NVME Test) (San Jose, CA) Job Overview: Looking for Test engineer in the NVMe functional test team Candidate will work on NVMe Solid State Drives on planning, execution and debug ...
SSD Triage Eng(NVME Test)
$65 - $75/hr
SSD Triage Engineer(NVME Test) (San Jose, CA) Job Overview: Looking for Test engineer in the NVMe functional test team Candidate will work on NVMe Solid State Drives on planning, execution and debug ...
IT Triage Engineer
Miami, FL · On-site
$45K/yr
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. Objectives * Exhibit a sense of urgency when responding to client ...
IT Triage Engineer
Miami, FL · On-site
$45K/yr
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. Objectives * Exhibit a sense of urgency when responding to client ...
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Phoenix, AZ · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior IT Triage Engineer
Phoenix, AZ · On-site
Overview The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise ...
Senior Triage Engineer - Propulsion Systems
Auburn Hills, MI · Hybrid
$98K - $135K/yr
We are seeking a Senior Triage Engineer to support propulsion system diagnostics, in-plant execution, and production readiness across internal combustion, hybrid, and battery electric vehicle ...
Senior Triage Engineer - Propulsion Systems
Auburn Hills, MI · Hybrid
$98K - $135K/yr
We are seeking a Senior Triage Engineer to support propulsion system diagnostics, in-plant execution, and production readiness across internal combustion, hybrid, and battery electric vehicle ...
Sr. Staff Engineer, Autonomy Triage
Palo Alto, CA · On-site
$265K - $331K/yr
As a Sr Staff Triage Engineer, you'll own the architecture of the systems and methodology that turns unlabeled miles into actionable signals; defining how we detect, classify, and root-cause ...
Sr. Staff Engineer, Autonomy Triage
Palo Alto, CA · On-site
$265K - $331K/yr
As a Sr Staff Triage Engineer, you'll own the architecture of the systems and methodology that turns unlabeled miles into actionable signals; defining how we detect, classify, and root-cause ...
IT Triage Engineer
$45K/yr
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. Objectives * Exhibit a sense of urgency when responding to client ...
IT Triage Engineer
$45K/yr
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. Objectives * Exhibit a sense of urgency when responding to client ...
Triage Engineer information
See salary details
$13.22 - $16.72
1% of jobs
$16.72 - $20.21
5% of jobs
$20.21 - $23.71
8% of jobs
$25.07 is the 25th percentile. Wages below this are outliers.
$23.71 - $27.21
26% of jobs
The median wage is $28.96 / hr.
$27.21 - $30.70
18% of jobs
$30.70 - $34.20
14% of jobs
$34.86 is the 75th percentile. Wages above this are outliers.
$34.20 - $37.70
13% of jobs
$37.70 - $41.19
6% of jobs
$41.19 - $44.69
4% of jobs
$44.69 - $48.19
4% of jobs
$48.19 - $51.68
0% of jobs
$13
$31
$51
How much do triage engineer jobs pay per hour?
What is a triage engineer?
A Triage Engineer is responsible for investigating, diagnosing, and prioritizing technical issues reported by customers or internal teams. They act as the first line of defense in identifying whether an issue is a bug, a configuration problem, or a known limitation. Triage Engineers collaborate with support, development, and QA teams to ensure critical issues are addressed efficiently. Their goal is to streamline the troubleshooting process and improve response times for resolving technical problems.
What are the key skills and qualifications needed to thrive as a triage engineer?
To thrive as a Triage Engineer, you need strong analytical abilities, deep technical troubleshooting skills, and experience in software engineering or IT support, often backed by a degree in computer science or related fields. Familiarity with ticketing systems, diagnostic tools, and industry certifications such as ITIL or CompTIA A+ is beneficial. Excellent communication, prioritization, and teamwork skills enable you to interact effectively with support teams and customers under pressure. These capabilities are crucial to swiftly identify, assess, and prioritize technical issues, ensuring minimal disruption and efficient problem resolution.
What are the typical challenges faced by triage engineers in their daily work?
Triage Engineers often handle a high volume of technical issues that vary in complexity and urgency, making prioritization a key challenge. They must quickly assess and diagnose problems based on limited information and sometimes incomplete data before routing them to the right teams for resolution. This role frequently involves collaborating with engineers, product teams, and customer support, requiring clear communication under pressure. Additionally, adapting to evolving technologies and processes is essential to stay effective. Despite these challenges, the position offers valuable exposure to a wide array of technical problems, which can accelerate professional growth.
What cities are hiring for Triage Engineer jobs?
Cities with the most Triage Engineer job openings:
What are the most commonly searched types of Triage Engineer jobs?
The most popular types of Triage Engineer jobs are:
What states have the most Triage Engineer jobs?
States with the most job openings for Triage Engineer jobs include:
What job categories do people searching Triage Engineer jobs look for?
The top searched job categories for Triage Engineer jobs are:

Apple rating
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Job description
As part of the Siri organization, you will help shape one of the world's most widely used AI assistants, powered by our next-generation of Apple Intelligence, with capabilities like personal context understanding and on-screen awareness, built with privacy from the ground up. Your work will have direct, meaningful impact for users across iOS, iPadOS, macOS, watchOS, and visionOS.
This is a rare opportunity to build at the intersection of cutting-edge AI and human-centered design, shipping technology that is centered around users and their needs.
Description
As an Automation and Triage Engineer for Siri Quality, you will build the tools and systems that hold Siri to the highest standard. You'll design frameworks and automated pipelines that rigorously test how Siri performs across Apple platforms - evaluating whether it truly understands user intent, leverages available on-device context, and delivers an experience that feels effortless and intelligent. Your work transforms subjective quality into measurable signal, giving engineering and ML teams the clarity they need to move fast and ship with confidence.
Minimum Qualifications
Bachelor's Degree in Computer Science or related field.
8+ years of experience in a software development or test engineering role, with demonstrated leadership in quality strategy, and automation.
Strong software engineering fundamentals with hands-on experience in Python, Swift, or both, and a track record of building test automation frameworks, CI/CD pipelines, or evaluation infrastructure for complex software systems.
Experience with agentic coding systems, using AI-assisted development tools to accelerate implementation, prototype evaluation pipelines, and tackle complex engineering problems with speed and precision.
Familiarity with machine learning concepts and LLM-based systems - including evaluation methodologies, prompt design, and model behavior analysis.
Preferred Qualifications
Experience with on-device AI, natural language understanding, or conversational systems is a strong plus, as is familiarity with scenario-based testing, or agent trajectory analysis.
Prior work on quality or reliability for consumer-facing AI products is especially valued.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976