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Remote Triage Engineer Jobs in Miami, FL (NOW HIRING)

Triage, prioritize, and track findings through remediation, partnering with engineering and IT ... Family Leave * Remote * Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando)

As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)

Senior Software Engineer (Remote)

Miami, FL · Remote

$117K - $154K/yr

This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... alert triage, security investigation, anomaly detection, or security workflow automation.

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Scan & Triage, CSOC/TMR, IAM, application teams, and vendors to improve security posture, reduce ...

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Scan & Triage, CSOC/TMR, IAM, application teams, and vendors to improve security posture, reduce ...

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Scan & Triage, CSOC/TMR, IAM, application teams, and vendors to improve security posture, reduce ...

Senior Insider Threat Engineer

Miami, FL · On-site +1

$109K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... Alert Triage & Tuning - Investigate Purview-generated alerts, perform root-cause analysis on false ...

Senior Insider Threat Engineer

Miami, FL · On-site +1

$109K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... Alert Triage & Tuning - Investigate Purview-generated alerts, perform root-cause analysis on false ...

Senior Insider Threat Engineer

Miami, FL · On-site +1

$109K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... Alert Triage & Tuning - Investigate Purview-generated alerts, perform root-cause analysis on false ...

Remote Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to ... Help monitor service health, failure rates, and performance; participate in alert triage for ...

Conduct regular 1:1s, performance reviews, and career development planning to support each engineer ... Experience collaborating closely with QA engineers to define test strategies, triage issues, and ...

Conduct regular 1:1s, performance reviews, and career development planning to support each engineer ... Experience collaborating closely with QA engineers to define test strategies, triage issues, and ...

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Showing results 1-20

Remote Triage Engineer information

See Miami, FL salary details

$36.3K

$110.8K

$183.2K

How much do remote triage engineer jobs pay per year?

As of Aug 27, 2026, the average yearly pay for remote triage engineer in Miami, FL is $110,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $144,900.00 per year, depending on experience, location, and employer.

What is a remote triage engineer?

Remote Triage Engineers are IT professionals who assess, diagnose, and resolve technical issues for clients or end-users from a remote location. They act as the first line of support, identifying the root causes of problems and determining the appropriate course of action—whether it's resolving the issue themselves or escalating it to specialized teams. Their work involves troubleshooting software, hardware, or network issues, communicating clearly with users, and maintaining detailed records of incidents. Remote Triage Engineers play a crucial role in minimizing downtime and ensuring efficient technical support for organizations.

How does a remote triage engineer collaborate with other technical teams to resolve customer issues?

As a Remote Triage Engineer, you will act as the initial technical contact for incoming support cases, working closely with engineering, product, and customer support teams. Your role involves gathering detailed information, replicating issues, and prioritizing cases before escalating them to specialized engineers or developers. Effective communication and documentation are crucial, as you'll provide clear summaries and updates to ensure smooth hand-offs and efficient problem resolution. This collaborative approach helps streamline the troubleshooting process and enhances the customer experience.

What are the key skills and qualifications needed to thrive as a remote triage engineer, and why are they important?

To thrive as a Remote Triage Engineer, you need a solid understanding of software troubleshooting, networking fundamentals, and incident management, often supported by a degree in computer science or related field. Familiarity with ticketing systems (like Jira or Zendesk), remote diagnostic tools, and technical documentation processes is typically required. Strong analytical thinking, effective communication, and the ability to stay calm under pressure are crucial soft skills in this role. These skills are vital for efficiently diagnosing issues, minimizing downtime, and ensuring high-quality support for clients and internal teams.

What is the difference between Remote Triage Engineer vs Remote Support Engineer?

AspectRemote Triage EngineerRemote Support Engineer
Required CredentialsTechnical certifications, relevant IT or engineering degreesTechnical certifications, relevant IT or customer support experience
Work EnvironmentTechnical teams, troubleshooting, diagnosticsCustomer support, issue resolution, troubleshooting
Employer & Industry UsageTech companies, IT service providersTech companies, software vendors, hardware providers
Common Search & ComparisonYesYes

Remote Triage Engineers focus on diagnosing and prioritizing technical issues, often working closely with engineering teams. Remote Support Engineers handle customer inquiries, resolve technical problems, and provide user assistance. While both roles require technical knowledge and certifications, Triage Engineers are more involved in technical diagnostics, whereas Support Engineers focus on customer communication and issue resolution.

What are the most commonly searched types of Triage Engineer jobs in Miami, FL?

The most popular types of Triage Engineer jobs in Miami, FL are:

What job categories do people searching Remote Triage Engineer jobs in Miami, FL look for?

The top searched job categories for Remote Triage Engineer jobs in Miami, FL are:

Infographic showing various Remote Triage Engineer job openings in Miami, FL as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $110,818 per year, or $53.3 per hour.

Security Engineer

Worth AI

Miami, FL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

At Worth AI, we're building technology that transforms how financial decisions are made and we're doing it with precision, security, and speed. As we scale, we're looking for a hands-on Security Engineer to strengthen our vulnerability management program, harden our AWS environment, and help build application security into how we ship software.

This role is project-driven: you'll own initiatives end to end, from scoping a remediation effort to rolling out a new control, while also handling day-to-day security tickets against defined SLAs. You'll work closely with engineering, IT, and compliance, so clear communication and follow-through matter as much as technical depth.

Responsibilities

  • Vulnerability Management (Primary Focus)
  • Own the vulnerability scanning program across endpoints, servers, and cloud infrastructure
  • Triage, prioritize, and track findings through remediation, partnering with engineering and IT owners
  • Monitor and report on remediation SLAs; escalate aging or high-severity findings
  • Maintain vulnerability management documentation, metrics, and recurring reporting
  • Identity Management
  • Improve our identity management program through improvements in configurations, automations, to simultaneously improve security and user experience.

Cloud Security (AWS)

  • Monitor and harden AWS environments: IAM, security groups, S3, CloudTrail, GuardDuty, Security Hub, Config
  • Implement and maintain security guardrails and baseline configurations across AWS accounts
  • Investigate and respond to cloud security alerts and incidents
  • Support least-privilege access reviews and cloud configuration audits

Application Security

  • Support SAST, DAST, and dependency/SCA scanning integrated into the CI/CD pipeline
  • Review and triage AppSec findings with engineering teams and track remediation to closure
  • Participate in secure code reviews and threat modeling for new features and services
  • Help maintain secure development guidelines and AppSec tooling

Security Operations & Ticketing

  • Triage and resolve security tickets and requests within defined SLAs
  • Take ownership of incidents and requests through to resolution, escalating when needed
  • Maintain clear, accurate documentation of decisions, incidents, and remediation status
  • Project & Cross-Functional Work
  • Lead or contribute to security initiatives — tooling rollouts, control implementations, audit and compliance prep
  • Collaborate with engineering, IT, and compliance to embed security into everyday workflows
  • Communicate risk, status, and trade-offs clearly to both technical and non-technical stakeholders

Requirements

  • 2–4 years of experience in a security engineering, security analyst, or related role
  • Hands-on experience with AWS security services and concepts (IAM, VPC, GuardDuty, Security Hub,

CloudTrail)

  • Practical experience with vulnerability management tools and remediation workflows
  • Working knowledge of application security concepts (OWASP Top 10, SAST/DAST, dependency scanning)
  • Experience managing a ticket queue against SLAs, with strong ownership and follow-through
  • Strong written and verbal communication skills; comfortable working cross-functionally
  • Solid analytical and troubleshooting skills, with the ability to prioritize under competing deadlines

Preferred

  • AWS certification (Security Specialty or equivalent)
  • Experience with tools such as Wiz, Tenable, Qualys, or Snyk
  • Scripting experience (Python or bash) for automation and tooling
  • Exposure to compliance frameworks such as SOC 2
  • Experience with Jira, Linear, or similar ticketing/project tools

Additional Requirements

  • Comfortable working in-office 3 days per week
  • Able to work independently as a self-starter while collaborating across teams
  • Willing to participate in on-call or escalation coverage as needed

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance
  • Flexible Paid Time Off
  • 9 paid Holidays
  • Family Leave
  • Remote
  • Hybrid work (for Orlando Associates)
  • Free Food & Snacks (Orlando)
  • Wellness Resources