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Remote Ticketing Systems Jobs (NOW HIRING)

SAIC

Patch Management Specialist

TX · Remote

$40K - $80K/yr

Remote Work, TX, US Date Posted: 2026-08-24 Category: Security Subcategory: Security Schedule ... Utilize ticketing systems to track, manage, and document patching activities, exceptions, and ...

Koniag

Tier I Customer Support Representatives (REMOTE)

$17.50 - $22.25/hr

This is a remote position. Benefits include medical, dental, and vision insurance, 401(k) ... Respond to customer inquiries and support requests via phone, email, chat, and ticketing systems.

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Kardex

Field Service Engineer

Michigan, ND · On-site +1

Troubleshooting events - Handle customer support issues through remote ticketing and onsite ... Technical Background in automation, electromechanical systems, robotics, or intralogistics ...

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Track and manage support tickets using a ticketing system (e.g., ServiceNow, Zendesk). * Maintain ...

Qode

Remote Customer Facing IT End-user Support WFH

CO · On-site +1

$21.50 - $29.50/hr

Document incidents and resolutions in the ticketing system * Escalate complex issues to Tier 2/3 ... Knowledge of remote support tools * IT certifications such as CompTIA A+, ITIL Foundation, or ...

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Remote Ticketing Systems information

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$36K

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How much do remote ticketing systems jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote ticketing systems in the United States is $68,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Ticketing Systems vs Remote Customer Support Representatives?

AspectRemote Ticketing SystemsRemote Customer Support Representatives
Primary RoleManage and resolve customer support tickets using ticketing softwareProvide direct customer assistance via chat, email, or phone
Required SkillsTicket management, technical troubleshooting, communicationCustomer service, communication, problem-solving
Work EnvironmentUse of ticketing platforms, CRM tools, remote communicationDirect interaction with customers through various channels
Common CertificationsITIL, customer service certificationsCustomer service certifications, communication skills training

While Remote Ticketing Systems focus on managing and resolving support tickets through specialized software, Remote Customer Support Representatives engage directly with customers to address their issues. Both roles require strong communication skills, but ticketing roles emphasize technical troubleshooting and ticket management, whereas customer support roles prioritize direct customer interaction and service delivery.

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The top searched job categories for Remote Ticketing Systems jobs are:

Remote Ticketing Systems jobs near you
Infographic showing various Remote Ticketing Systems job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 10% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $68,438 per year, or $32.9 per hour.

Computer Operator : Footprints Ticketing : Remote

Remote

STI
See more jobs at STIexternal

Other

Re-posted 22 days ago

Job description

Job Title: IT - Clemson University - Computer Operator - Intermediate :: Remote
Client: State of south Carolina
End Client: Clemson University
Assigned To:
Location:1201 Main Street Suite 600,Columbia,South Carolina,29201,UNITED STATES
Daily Duties / Responsibilities:
The computer operation ROLE WILL be responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department. Also manage and support the MITS interactive dashboard. and asset management tasks. assist with documenting the process of each of the tasks. Document, update and verify the steps in collaborating with the Tech Writer.
As a Tier1 support team member, serve as backup to footprints administrator. Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs.
COMMUNICATE EFFECTIVELY IN BOTH WRITTEN AND SPOKEN COMMUNICATION. WORK COLLABORATIVELY WITH CLEMSON STAFF AND OTHER CONTRACTED STAFF.
Required Skills (rank in order of Importance):
Microsoft Excel, Microsoft Power BI, BMC Footprints Ticketing System, Collaboration, Communication.
Preferred Skills (rank in order of Importance):
Previous experience with participating in software upgrade, Change and Release Management procedures

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