ZipRecruiter

Log In

2

Remote Ticketing Systems Jobs (NOW HIRING)

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Document issues, resolutions, and support procedures within the ticketing and knowledge management ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

New

MetroSys

Help Desk Technician

Nashville, TN · Remote

Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote support tools. * Troubleshoot and resolve issues related to: * Microsoft 365 applications and services

DocuSign

GTM Systems Manager

Chicago, IL · On-site +1

... ticketing channels, and partnering with DTS on more complex cross-platform technical ... Employee divides their time between in-office and remote work. Access to an office location is ...

DocuSign

GTM Systems Manager

San Francisco, CA · On-site +1

... ticketing channels, and partnering with DTS on more complex cross-platform technical ... Employee divides their time between in-office and remote work. Access to an office location is ...

DocuSign

GTM Systems Manager

Seattle, WA · On-site +1

... ticketing channels, and partnering with DTS on more complex cross-platform technical ... Employee divides their time between in-office and remote work. Access to an office location is ...

Thrive

Systems Engineer

Foxboro, MA · Remote

Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms * Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook ...

Thrive

Systems Engineer

Foxboro, MA · On-site +1

$45K - $65K/yr

Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms * Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook ...

next page

Showing results 1-20

All JobsTicketing Systems JobsRemote Ticketing Systems Jobs

Remote Ticketing Systems information

See salary details

$36K

$68.4K

$116K

How much do remote ticketing systems jobs pay per year?

As of Jul 12, 2026, the average yearly pay for remote ticketing systems in the United States is $68,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Ticketing Systems vs Remote Customer Support Representatives?

AspectRemote Ticketing SystemsRemote Customer Support Representatives
Primary RoleManage and resolve customer support tickets using ticketing softwareProvide direct customer assistance via chat, email, or phone
Required SkillsTicket management, technical troubleshooting, communicationCustomer service, communication, problem-solving
Work EnvironmentUse of ticketing platforms, CRM tools, remote communicationDirect interaction with customers through various channels
Common CertificationsITIL, customer service certificationsCustomer service certifications, communication skills training

While Remote Ticketing Systems focus on managing and resolving support tickets through specialized software, Remote Customer Support Representatives engage directly with customers to address their issues. Both roles require strong communication skills, but ticketing roles emphasize technical troubleshooting and ticket management, whereas customer support roles prioritize direct customer interaction and service delivery.

More about Remote Ticketing Systems jobs
What cities are hiring for Remote Ticketing Systems jobs? Cities with the most Remote Ticketing Systems job openings:
What are the most commonly searched types of Ticketing Systems jobs? The most popular types of Ticketing Systems jobs are:
What states have the most Remote Ticketing Systems jobs? States with the most job openings for Remote Ticketing Systems jobs include:
What job categories do people searching Remote Ticketing Systems jobs look for? The top searched job categories for Remote Ticketing Systems jobs are:
Remote Ticketing Systems jobs near you
Infographic showing various Remote Ticketing Systems job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $68,438 per year, or $32.9 per hour.
Drupal developer@Remote

Drupal developer@Remote

ibrain technologies, inc

Des Moines, IA • Remote

Contractor

Re-posted 5 days ago

Job description

Drupal developer
Des Moines, IA 
Remote
12 Months
 
Roles and Responsibilities:
Partnering with business stakeholders to gather functional requirements, review and approval of all Digital Experience site updates
Ensuring all website features and updates are thoroughly tested and function as expected, across all user-types, devices, browsers and environments
Providing Drupal application support via Acquia
Planning and execution of Drupal upgrades
Migration and/or archival of website content, web forms and data
Developing custom themes for Drupal sites, as necessary
Administering user access and configuring user roles and permissions
Testing and executing core, module and security updates
Support the Qualtrics Customer Experience platform
Design and draft surveys, dashboards, ticketing systems, and reporting
Collaborate with product owners, service owners, and other partners to design and implement surveys using tools like Qualtrics
Collaborate with stakeholders to design portals, platforms, surveys, training needs, and data collection/analysis approaches
Establishing customer experience analytics
Training users and content editors
Integrating and implementing third-party, plug in technologies
Remediate accessibility and readability requirements to meet WCAG 2.1 AA regulations.
Excellent problem-solving and analytical skills
Strong communication and collaboration skills
 
 

Regards,

Deva

iBrain Technologies, INC. | A Certified Minority Business Enterprise

Email:deva@ibrain-tech.com

Phone Direct: 636-489-0678

www.ibrain-tech.com