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Remote Production Support Engineer Jobs (NOW HIRING)

Marqeta, Inc

Senior Production Support Engineer

As a Senior Production Support Engineer at Marqeta, you will play a pivotal role in our commitment ... Monthly stipend to support our remote work model * Annual "development dollars" to support our ...

McKesson

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

McKesson

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

McKesson Corporation

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

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How much do remote production support engineer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
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Infographic showing various Remote Production Support Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.

Recurring Remote Production Support Graphics Interface Coordinator (GIC)

Remote

The Walt Disney Company
Amusement, Gambling, and Recreation • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

5th of 52 rated entertainment

People enjoy working here

Good employer

Recommended by students

Learn more about The Walt Disney Companyexternal

$40 - $60/hr

Full-time

Re-posted 2 days ago

Job description

Job Posting Title:

Recurring Remote Production Support Graphics Interface Coordinator (GIC)

Req ID:

10157058

Job Description:

A Recurring Remote Production Support Graphics Interface Coordinator (GIC) manages the creation and real-time execution of on-air scoreboard graphics (Score Bug/Clock and Score) and content during live sports broadcasts across ESPN platforms. This role ensures accurate, timely display of live game information including but not limited to score, time, penalties, team/player statistics, and any other pertinent information while troubleshooting systems and coordinating closely with production teams. This requires the ability to be able to react quickly to game action as well as follow along with the production crew to help show the story lines of the game. Additionally, the GIC must have strong computer networking and troubleshooting skills, advanced knowledge of sports rules and scoring systems, and the ability to operate and interface multiple scoring platforms in a live broadcast setting. This role is remote based without a corporate office location.

Responsibilities:

  • Enter scoring data quickly and accurately including any additional content appearing as part of the Score Bug/Clock and Score. This may include showing a wide range of statistical, team, or game reset information as dictated by the game action and production team.
  • Work closely with Producer and Associate Producer on building interface graphics.
  • Work with the Operations and Technical Teams to properly check Score Bug equipment prior to going live on-air (check comms, tallies, and ensure score bug fires up and displays on screen).
  • The ability to assemble and network multiple computer scoring systems.
  • Troubleshoot system problems and provide quick diagnosis and resolution.
  • Connect to stadium in-house scoreboard for clock and data transfer when applicable.
  • Send Software Engineering team detailed post-game reports after every event.

Required Qualifications:

  • Valid Driver's License.
  • Basic sports knowledge including format/rules of the game.
  • Ability to follow the game including in-game trends.
  • Careful attention to detail in striving for 100 percent accuracy.
  • Clear, concise, and comprehensive verbal and written communication skills.
  • The ability to work within a team atmosphere consistently being visible and accessible.
  • Conduct oneself with professionalism and integrity within company guidelines and policies.
  • Adaptable, flexible, and motivated to drive results in new and changing environments.
  • Possess a strong computer background with ability to network and troubleshoot.
  • Self-motivated individual who strives to constantly improve processes with new or more efficient uses of technology.
  • Provide technical maintenance for assigned systems and system components.
  • Strong self and time management skills.
  • Ability to work well under pressure in a live production environment.
  • Ability to work weekends, nights and holidays, and travel, when required.
  • An advanced understanding of television production.

Preferred Qualifications:

  • Extensive sport knowledge including historical information.
  • Has worked previously in a stats or graphics role.
  • Has experience working with different television graphics platforms.
  • Advanced technical expertise in computer networking and file management.

Required Education:

  • High School Diploma or Equivalent

Preferred Education:

  • Bachelor's Degree in communications, electronics, television production or related

#ESPNMedia

The pay rate for this remote role is $40.00 to $60.00 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors.

Job Posting Segment:

ESPN Business Operations

Job Posting Primary Business:

Management Operations

Primary Job Posting Category:

Other

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Remote Worker Location, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-07-28
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About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

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