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Cisco Ccent Jobs (NOW HIRING)

Cisco CCENT certification Omni Data is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin ...

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Cisco Ccent information

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$82.5K

$104.8K

$135.5K

How much do cisco ccent jobs pay per year?

As of Jun 9, 2026, the average yearly pay for cisco ccent in the United States is $104,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in a Cisco CCENT role, and how can they be overcome?

Professionals in a Cisco CCENT role often face challenges such as troubleshooting complex network connectivity issues, keeping up with rapidly evolving Cisco technologies, and managing time effectively during network outages or upgrades. Overcoming these challenges typically involves continuous learning through official Cisco resources, hands-on practice with network simulators, and collaborating closely with more experienced network engineers. Building strong problem-solving skills and maintaining clear documentation also help streamline troubleshooting and ensure smooth network operations.

What is a Cisco CCENT?

A Cisco CCENT (Cisco Certified Entry Networking Technician) was an entry-level certification offered by Cisco. It validated foundational knowledge and skills required to install, operate, and troubleshoot a small branch network, including basic network security. The CCENT was typically the first step in Cisco's certification track and a prerequisite for the CCNA certification. However, Cisco retired the CCENT certification in February 2020, and now the CCNA serves as the starting point for Cisco certifications.

What is the difference between Cisco Ccent vs Cisco CCNA?

AspectCisco CcentCisco CCNA
CertificationsEntry-level networking certification focusing on Cisco networking fundamentalsMore comprehensive networking certification covering LAN/WAN, security, and routing
Work EnvironmentEntry-level network technician or support rolesNetwork administrator, support engineer, or network technician roles
Industry UsageUsed by employers for basic network support rolesWidely recognized for network infrastructure roles and career advancement

The Cisco Ccent certification is an entry-level credential ideal for those starting in networking support. The Cisco CCNA is more comprehensive, suitable for advanced network roles. Both certifications are valuable, but CCNA offers broader knowledge and recognition for career growth in networking.

What are the key skills and qualifications needed to thrive as a Cisco CCENT (Cisco Certified Entry Networking Technician), and why are they important?

To thrive as a Cisco CCENT, you need a solid understanding of networking fundamentals, IP addressing, and basic network security, typically demonstrated by earning the CCENT certification. Familiarity with Cisco routers and switches, as well as experience configuring and troubleshooting network devices using Cisco IOS, is essential. Strong analytical thinking, attention to detail, and effective communication skills help in diagnosing issues and working collaboratively. These skills ensure reliable network performance, minimize downtime, and provide a foundation for advancing in the networking field.
More about Cisco Ccent jobs
What states have the most Cisco Ccent jobs? States with the most job openings for Cisco Ccent jobs include:
Infographic showing various Cisco Ccent job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 1% Part Time, and 6% Contract. Highlights an 18% Physical, and 82% Hybrid job distribution, with an average salary of $104,820 per year, or $50.4 per hour.
Customer Support - French

Customer Support - French

SecurityMetrics

Orem, UT โ€ข Remote

$14.75 - $19/hr

Other

Posted 7 days ago


Job description

Customer Support Representative

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities

  • Provide basic customer support and account maintenance via phone, email, or chat
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience

  • Fluent in English and French
  • Customer Support experience
  • Call center experience
  • Basic computer skills (i.e. typing, email, web browser)
  • Technical troubleshooting
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience

  • Familiar with PCI-DSS
  • HTML and JavaScript knowledge
  • Basic understanding of networks and network devices
  • Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)