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Remote Player Support Jobs (NOW HIRING)

AIS Insurance Specialists

$51K - $62K/yr

Training, tools, and support are provided to help you succeed. Responsibilities * Quote multiple ... Comfort working independently in a remote, fast-paced environment * Positive, team-focused attitude

Remote Services Inc.

Mobility Specialist

Mobility Specialist Join Remote at a pivotal time and contribute significantly as a Mobility ... Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or ...

HelloTeam

Customer Support Specialist

Naples, FL · Remote

$18.50 - $24.75/hr

Team player, resourceful, flexible Preferred Skills: * Previous professional customer and/or ... This is a remote position and will require working from home. Powered by JazzHR i32upsVOOl

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

Team player, resourceful, flexible Preferred Skills: * Previous professional customer and/or ... This is a remote position and will require working from home.

WOW Remote Teams

Administrative Virtual Assistant

$18.50 - $24.75/hr

... full-time, fully remote basis. Our client is a prominent player in the landscaping industry ... Requirements: * Proven experience in a customer support, scheduling, or administrative role.

TeamLogic IT

Remote Support Technician Tier 3

Woburn, MA · On-site +1

$65K - $85K/yr

Role: Remote Services - Tier 3 TeamLogic IT of Northeastern Massachusetts About Us: We are an ... Candidates should be team players with excellent communication skills and possess the ability to ...

Feedonomics

Technical Support Representative - Remote

$19 - $21/hr

Team player interested in growing and competing alongside some of the best technical support agents ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

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Remote Player Support information

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.
More about Remote Player Support jobs
What cities are hiring for Remote Player Support jobs? Cities with the most Remote Player Support job openings:
What are the most commonly searched types of Player Support jobs? The most popular types of Player Support jobs are:
What states have the most Remote Player Support jobs? States with the most job openings for Remote Player Support jobs include:
What job categories do people searching Remote Player Support jobs look for? The top searched job categories for Remote Player Support jobs are:
Remote Player Support jobs near you
Infographic showing various Remote Player Support job openings in the United States as of August 2026, with employment types broken down into 14% Internship, and 86% Full Time. Highlights an 100% Remote job distribution.

Technical Support Administrator-Security Systems (Remote, Puerto Rico)

Reliant Safety, LLC

San Juan, PR • Remote

$14 - $16/hr

Full-time

Medical, PTO

Re-posted 26 days ago

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Job description

Title: Installation Support and Configuration Administrator (Remote)

Reliant Safety, a subsidiary of Paths Management Services, LLC. Reliant Realty was founded in 2009 to provide comprehensive property security and management solutions for the affordable housing market nationwide. Reliant Safety currently maintains and monitors over 30,000 cameras across thirteen states, which support approximately 45,000 residential units.

Join a growing security technology team where you will play a key role in maintaining and troubleshooting cutting-edge camera and access control system trat protect thousands of residential communities nationwide.

This is a fully remote, hands-on technical role ideal for someone who enjoys problem-solving, working with networks, and supporting real-time security operations. You will collaborate closely with field teams and leadership while building valuable experience in IT. networking, and security systems.

The role is a full-time work from home role. Reporting directly to the Director of Support & Configurations in Security Technology.

Important: Candidates must reside in Puerto Rico to be considered for this role.

Classification:

Non-exempt (overtime eligible)

Essential Function/Responsibilities: duties include but are not limited to the following:

- Assist with contacting ISP to resolve internet issues.

- Assist with configuring and auditing settings of camera and access control systems.

- Assist field personnel with camera/server/network setup and remote support.

- Configure router to use Static IP and forward ports.

- Setup/edit TCP/IP settings.

- Assist with troubleshooting camera/access issues as knowledge base grows.

- Provide technical training to virtual guards and MRT as needed.

- Document all standards and procedures.

- Add/Remove/Modify key fob permissions and facial recognition enrollments as needed.

Requirements

- Strong troubleshooting and problem-solving skills.

- Excellent verbal and written communication.

- Ability to quickly learn to use new software tools.

- Team player - ability to work well in a close employee/support environment.

- Strong background in Microsoft Excel.

- Knowledge of subnets and networking.

- Knowledge of SQL and C# a plus, but not required.

- Ability to speak Spanish a plus, but not required.

- Experience with camera/access control/intercom systems (Hikvision, Vivotek, Axis, Ocularis, S2, Honeywell, Airphone) a plus, but not required.

- Good organizational skills and attention to detail.

- Must reside in Puerto Rico

Benefits:

- Offered under Puerto Rico requirements.

- Bonus eligible

Company Description

Paths Reliant Safety brings an innovative approach to property management and security, which incorporates advanced surveillance technologies and highly-trained personnel. Owners and managers of properties managed and secured by Paths Reliant Safety enjoy the benefits of significant cost savings, higher occupancy rates, and fewer instances of crime and vandalism.