RESPONSIBILITIES • Processing 'Calls for Help' received from the community you are supporting ... Player Satisfaction. • Enforcing community rules and treating everyone fairly in the context of ...
New
RESPONSIBILITIES • Processing 'Calls for Help' received from the community you are supporting ... Player Satisfaction. • Enforcing community rules and treating everyone fairly in the context of ...
New
Player Support Representative / Email Support - TALENT POOLING
$18.50 - $24.75/hr
Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has ... player support, community management, and datasets. Help us bring stories to the world! Join a ...
Player Support Representative / Email Support - TALENT POOLING
$18.50 - $24.75/hr
Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has ... player support, community management, and datasets. Help us bring stories to the world! Join a ...
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From Home Player Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do from home player support jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for from home player support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What is the difference between From Home Player Support vs Customer Service Representative?
| Aspect | From Home Player Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; gaming or tech knowledge | High school diploma or equivalent; communication skills |
| Work Environment | Remote, home-based | Office or remote, depending on company |
| Industry Usage | Gaming, online platforms | Various industries including retail, telecom, finance |
| Search/Comparison Intent | Customer support in gaming | General customer support roles |
From Home Player Support focuses on assisting gamers with account or technical issues remotely, often requiring gaming knowledge. Customer Service Representatives handle a broader range of customer inquiries across industries, typically with more general support skills. Both roles involve remote work and require strong communication, but their industry focus and specific skills differ.
More about From Home Player Support jobs
What cities are hiring for From Home Player Support jobs?
Cities with the most From Home Player Support job openings:
What are the most commonly searched types of Player Support jobs?
The most popular types of Player Support jobs are:
What states have the most From Home Player Support jobs?
States with the most job openings for From Home Player Support jobs include:
What job categories do people searching From Home Player Support jobs look for?
The top searched job categories for From Home Player Support jobs are:
TransPerfect rating
7.0
Based on 21 frontline employees who took The Breakroom Quiz
272nd of 500 rated business services
Job description
TransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. Valuing innovation and teamwork, we're driven by our love of gaming. Our mission is to make every game enjoyable as our teams break language barriers and develop inclusive player communities. Together, we can create immersive experiences that resonate with players worldwide.
Are you a passionate gamer, determined to advance your career in the gaming industry? Are you skilled in building, raising, and supporting online communities and want to join a team of like minded people? If you answered yes to these questions, we'd love to meet you.
As a Player Support Agent, you'll get the opportunity to work with a diverse team supporting hundreds of game developers and publishers across the globe. We're currently looking for a dynamic addition to our vibrant team of over 1,000 in-house player support agents who can provide top class support in a fast-paced and active environment.
RESPONSIBILITIES
• Processing 'Calls for Help' received from the community you are supporting.
• Becoming familiarized with the games you support, so you can best resolve these 'Calls for Help'.
• Remaining up to date with changes in workflows, policies and gameplay.
• Becoming highly skilled in the use of various ticketing and social media platforms.
• Getting creative in finding solutions encountered on a to day-to-day basis.
• Assisting with reporting by tracking data on a form or spreadsheet.
• Supporting your managers with ad-hoc tasks.
• Reaching Key Performance Indicators such as Productivity, Quality, and Player Satisfaction.
• Enforcing community rules and treating everyone fairly in the context of the game.
• Reporting on any issues or trends found in the game.
ESSENTIAL SKILLS
• A native or professional level of German with excellent oral and written skills.
• Excellent interpersonal and organizational skills.
• Advanced knowledge of Google Workspace.
• Strong ability to multitask, prioritize, and work independently with minimal supervision.
• Great knowledge of gaming social media, such as Reddit, Facebook, X, and Discord.
• Driven by a passion for video games.
WHAT WE OFFER
• The opportunity to hone and improve your skills.
• Apply your talents to a diverse variety of engaging gaming projects.
• A team of like-minded people in a fast-paced, multicultural environment.
• Ongoing training and professional self-improvement opportunities.
TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.
We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.
In order to apply, please submit your CV in English
By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting
What TransPerfect employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About TransPerfect
Sourced by ZipRecruiter
TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.
Industry
Translation services
Company size
5,001 - 10,000 Employees
Headquarters location
New York, NY, US
Year founded
1992