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From Home Player Support Jobs (NOW HIRING)

Korean Player Support Agent Side is a global video game development and services provider, offering ... Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has ...

Customer Support Agent with English

$19.25 - $25.50/hr

Provide support and answer inquiries for live players ... Gather relevant data from the players, understand the root cause, and offer personalized solutions.

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From Home Player Support information

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$11

$18

$26

How much do from home player support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for from home player support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between From Home Player Support vs Customer Service Representative?

AspectFrom Home Player SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; gaming or tech knowledgeHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedOffice or remote, depending on company
Industry UsageGaming, online platformsVarious industries including retail, telecom, finance
Search/Comparison IntentCustomer support in gamingGeneral customer support roles

From Home Player Support focuses on assisting gamers with account or technical issues remotely, often requiring gaming knowledge. Customer Service Representatives handle a broader range of customer inquiries across industries, typically with more general support skills. Both roles involve remote work and require strong communication, but their industry focus and specific skills differ.

More about From Home Player Support jobs
What cities are hiring for From Home Player Support jobs? Cities with the most From Home Player Support job openings:
What are the most commonly searched types of Player Support jobs? The most popular types of Player Support jobs are:
What states have the most From Home Player Support jobs? States with the most job openings for From Home Player Support jobs include:
Infographic showing various From Home Player Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Freelancer Korean Player Support Agent

Freelancer Korean Player Support Agent

Side

Remote

Other

Posted 15 days ago


Job description

Korean Player Support Agent

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. We're seeking a Korean Player Support Agent who will provide excellent service and advise on technical issues.

Responsibilities
  • Providing customer support and technical issue resolution via email, chat, social media, and other online platforms.
  • To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions, and other online platforms.
  • Identifying correcting and advising on technical issues in the customer's computer, mobile app, and/or video game console.
  • Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing.
  • Escalating real-time issues to client/supervisor.
  • Translate Korean to English and vice versa.
  • Report and minutes writing in Korean and/or English