About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
Reporting to the Head of Marketing , the Senior Player Engagement Manager is the bridge between ... support. This individual serves as the definitive champion for our players within the studio and ...
Reporting to the Head of Marketing , the Senior Player Engagement Manager is the bridge between ... support. This individual serves as the definitive champion for our players within the studio and ...
Senior Player Engagement Manager
Austin, TX · On-site
Reporting to the Head of Marketing , the Senior Player Engagement Manager is the bridge between ... support. This individual serves as the definitive champion for our players within the studio and ...
Senior Player Engagement Manager
Austin, TX · On-site
Reporting to the Head of Marketing , the Senior Player Engagement Manager is the bridge between ... support. This individual serves as the definitive champion for our players within the studio and ...
Scopely is looking for a Senior Player Experience Designer to join our WWE Champions team in the ... Design player-facing content that supports acquisition, onboarding, retention, engagement, and ...
Scopely is looking for a Senior Player Experience Designer to join our WWE Champions team in the ... Design player-facing content that supports acquisition, onboarding, retention, engagement, and ...
This role oversees Contact Center Operations, VIP and Player Support Services, Racing Operations. The Sr. Director is responsible for delivering a high-quality customer experience, ensuring ...
This role oversees Contact Center Operations, VIP and Player Support Services, Racing Operations. The Sr. Director is responsible for delivering a high-quality customer experience, ensuring ...
This role oversees Contact Center Operations, VIP and Player Support Services, Racing Operations. The Sr. Director is responsible for delivering a high-quality customer experience, ensuring ...
This role oversees Contact Center Operations, VIP and Player Support Services, Racing Operations. The Sr. Director is responsible for delivering a high-quality customer experience, ensuring ...
This role oversees Contact Center Operations, VIP and Player Support Services, Racing Operations. The Sr. Director is responsible for delivering a high-quality customer experience, ensuring ...
This role oversees Contact Center Operations, VIP and Player Support Services, Racing Operations. The Sr. Director is responsible for delivering a high-quality customer experience, ensuring ...
Own the full lifecycle of Player Support training programs, including new hire onboarding ... senior leadership * Highly organized with strong attention to detail and the ability to manage ...
Quick apply
Own the full lifecycle of Player Support training programs, including new hire onboarding ... senior leadership * Highly organized with strong attention to detail and the ability to manage ...
Own the full lifecycle of Player Support training programs, including new hire onboarding ... senior leadership * Highly organized with strong attention to detail and the ability to manage ...
Quick apply
Own the full lifecycle of Player Support training programs, including new hire onboarding ... senior leadership * Highly organized with strong attention to detail and the ability to manage ...
Senior IT Manager
Addison, TX · On-site
$126K - $127K/yr
Operate as a player-coach today and, within 1224 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...
Quick apply
Senior IT Manager
Addison, TX · On-site
$126K - $127K/yr
Operate as a player-coach today and, within 1224 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...
Senior IT Manager
Redwood City, CA · On-site
$160K - $161K/yr
Operate as a player-coach today and, within 1224 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...
Quick apply
Senior IT Manager
Redwood City, CA · On-site
$160K - $161K/yr
Operate as a player-coach today and, within 1224 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...
Senior IT Manager
Addison, TX · On-site
Operate as a player-coach today and, within 12-24 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...
Senior IT Manager
Addison, TX · On-site
Operate as a player-coach today and, within 12-24 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...
Senior IT Manager
Addison, TX · On-site
Operate as a player-coach today and, within 12-24 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...
Senior IT Manager
Addison, TX · On-site
Operate as a player-coach today and, within 12-24 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...
... supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI ... This is a player-coach role: you'll own and grow a book of strategic enterprise business while ...
... supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI ... This is a player-coach role: you'll own and grow a book of strategic enterprise business while ...
Creative Assistant -- Amazon Studios , Amazon MGM Studios Development Co-Pro On-going Series
Culver City, CA · On-site
... support two senior executives (Matt Milam and Kara Smith). The successful candidate will be able to ... player. - Support special projects as the business need arises.
New
Creative Assistant -- Amazon Studios , Amazon MGM Studios Development Co-Pro On-going Series
Culver City, CA · On-site
... support two senior executives (Matt Milam and Kara Smith). The successful candidate will be able to ... player. - Support special projects as the business need arises.
New
... support two senior executives (Matt Milam and Kara Smith). The successful candidate will be able to ... player. - Support special projects as the business need arises.
New
... support two senior executives (Matt Milam and Kara Smith). The successful candidate will be able to ... player. - Support special projects as the business need arises.
New
Head of Product
Manhattan, NY · On-site
$255K - $267K/yr
The Role This is a senior, player-coach leadership role responsible for both setting product ... Lead release planning and support go-to-market efforts * Track product performance through KPIs and ...
Head of Product
Manhattan, NY · On-site
$255K - $267K/yr
The Role This is a senior, player-coach leadership role responsible for both setting product ... Lead release planning and support go-to-market efforts * Track product performance through KPIs and ...
Senior Games Tester
Dallas, TX · On-site
These services include design, development, quality assurance, localization, player support and ... Due to continued expansion, GlobalStep is looking for Senior QA Game Testers to test videogames in ...
Senior Games Tester
Dallas, TX · On-site
These services include design, development, quality assurance, localization, player support and ... Due to continued expansion, GlobalStep is looking for Senior QA Game Testers to test videogames in ...
Senior Player Support information
See salary details
$25K - $37.6K
14% of jobs
$43.9K is the 25th percentile. Wages below this are outliers.
$37.6K - $50.2K
22% of jobs
$50.2K - $62.8K
9% of jobs
The median wage is $71.8K / yr.
$62.8K - $75.4K
7% of jobs
$75.4K - $88K
12% of jobs
$98.1K is the 75th percentile. Wages above this are outliers.
$88K - $100.5K
14% of jobs
$100.5K - $113.1K
9% of jobs
$113.1K - $125.7K
4% of jobs
$125.7K - $138.3K
3% of jobs
$138.3K - $150.9K
4% of jobs
$150.9K - $163.5K
2% of jobs
$25K
$80.3K
$163.5K
How much do senior player support jobs pay per year?
As of Aug 2, 2026, the average yearly pay for senior player support in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.
What is the highest paying job in the gaming industry?
In the gaming industry, executive roles such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) typically have the highest salaries. Senior game developers, especially those with specialized skills or working for major companies, can also earn high compensation, often supplemented by bonuses and stock options.
What is the difference between Senior Player Support vs Player Support?
| Aspect | Senior Player Support | Player Support |
|---|---|---|
| Credentials | Typically requires 3+ years experience, industry-specific certifications | Entry to mid-level experience, basic customer service skills |
| Work Environment | Fast-paced gaming companies, customer service centers | Customer service departments, online gaming platforms |
| Responsibilities | Handling complex issues, mentoring junior staff, process improvements | Responding to player inquiries, troubleshooting common issues |
Senior Player Support roles involve managing complex player issues, mentoring team members, and improving support processes, requiring more experience and specialized knowledge. Player Support positions focus on addressing player inquiries and resolving common problems, suitable for those starting in customer service within the gaming industry.
What jobs pay 500,000 a year in the US?
Senior Player Support roles typically do not reach $500,000 annually, as such high salaries are usually associated with executive positions, specialized medical professionals, or successful entrepreneurs. High-paying jobs in the US often require advanced skills, extensive experience, or ownership of a business, rather than support or entry-level roles.
How hard is it to get a job at Riot Games?
Getting a Senior Player Support role at Riot Games can be competitive, often requiring relevant experience in customer service, strong communication skills, and knowledge of the company's games and community. Candidates typically go through multiple interview stages, including technical and behavioral assessments, and having certifications or familiarity with support tools can improve chances.
What is a player support job?
A player support job involves assisting players with technical issues, account management, and gameplay questions for a gaming or online platform. It typically requires strong communication skills, knowledge of the platform's systems, and the ability to resolve issues efficiently, often through chat, email, or phone support.
More about Senior Player Support jobs
What cities are hiring for Senior Player Support jobs? Cities with the most Senior Player Support job openings:
What are the most commonly searched types of Player Support jobs? The most popular types of Player Support jobs are:
What states have the most Senior Player Support jobs? States with the most job openings for Senior Player Support jobs include:
What job categories do people searching Senior Player Support jobs look for? The top searched job categories for Senior Player Support jobs are:
Job description
About The Role
SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme.
This role is designed for experienced support professionals who can investigate difficult issues, manage sensitive escalations, and act as a bridge between support operations and internal stakeholder teams.
You will support complex case resolution, root cause identification, escalation documentation, and operational learning across the programme.
What You'll Be Doing- Own complex escalated cases through investigation, resolution, or further escalation.
- Support cases involving account security, sensitive player impact, policy interpretation, or complex technical context.
- Work with internal stakeholder teams where cases require deeper review or specialist input.
- Identify patterns in escalated cases and document findings for Quality, Training, and Operations.
- Apply judgement where standard guidance does not fully address the situation.
- Maintain high-quality records for audit, review, appeals, and continuous improvement.
- Support operational learning by highlighting recurring issues, process gaps, and support risks.