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Senior Player Support Jobs (NOW HIRING)

Hollywood Casino York

Sr Player Services Cage Cashier

York, PA · On-site

$11.50 - $15.75/hr

... the support you need to expand your possibilities. Initial placement within the salary range is ... Positively impacts player programs by recruiting for, enrolling in and informing players, of the ...

Hollywood Casino York

Sr Player Services Cage Cashier

York, PA · On-site

$11.50 - $15.75/hr

... the support you need to expand your possibilities. Initial placement within the salary range is ... Positively impacts player programs by recruiting for, enrolling in and informing players, of the ...

Hollywood Casino York

Sr Player Services Cage Cashier

York, PA · On-site

$11.50 - $15.75/hr

... the support you need to expand your possibilities. Initial placement within the salary range is ... Positively impacts player programs by recruiting for, enrolling in and informing players, of the ...

Hollywood Casino York

Sr Player Services Cage Cashier

York, PA · On-site

$11.50 - $15.75/hr

... the support you need to expand your possibilities. Initial placement within the salary range is ... Positively impacts player programs by recruiting for, enrolling in and informing players, of the ...

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All JobsSenior Player Support Jobs

Senior Player Support information

See salary details

$25K

$80.3K

$163.5K

How much do senior player support jobs pay per year?

As of Jun 22, 2026, the average yearly pay for senior player support in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Player Support vs Player Support?

AspectSenior Player SupportPlayer Support
CredentialsTypically requires 3+ years experience, industry-specific certificationsEntry to mid-level experience, basic customer service skills
Work EnvironmentFast-paced gaming companies, customer service centersCustomer service departments, online gaming platforms
ResponsibilitiesHandling complex issues, mentoring junior staff, process improvementsResponding to player inquiries, troubleshooting common issues

Senior Player Support roles involve managing complex player issues, mentoring team members, and improving support processes, requiring more experience and specialized knowledge. Player Support positions focus on addressing player inquiries and resolving common problems, suitable for those starting in customer service within the gaming industry.

What jobs pay 500,000 a year in the US?

Senior Player Support roles typically do not reach $500,000 annually, as such high salaries are usually associated with executive positions, specialized medical professionals, or successful entrepreneurs. High-paying jobs in the US often require advanced skills, extensive experience, or ownership of a business, rather than support or entry-level roles.

What jobs pay 400 an hour?

Senior Player Support roles typically do not pay $400 an hour; such high rates are usually associated with specialized professions like top-tier legal, medical, or executive consulting roles. Highly skilled freelance consultants or industry experts in niche fields may command such rates, but these are rare and often require extensive experience and credentials.

What job makes $10,000 a month without a degree?

Senior Player Support roles in the gaming industry can sometimes pay around $10,000 per month for experienced professionals, especially in high-demand environments or with specialized skills like technical troubleshooting and customer service. These positions often require strong communication skills, industry knowledge, and familiarity with support tools but typically do not require a formal degree.

What is a player support job description?

A senior player support job involves assisting players with account issues, technical problems, and gameplay concerns through communication channels such as chat, email, or phone. The role requires strong communication skills, knowledge of the gaming platform or product, and the ability to resolve issues efficiently while maintaining a positive customer experience.
More about Senior Player Support jobs
What cities are hiring for Senior Player Support jobs? Cities with the most Senior Player Support job openings:
What are the most commonly searched types of Player Support jobs? The most popular types of Player Support jobs are:
What states have the most Senior Player Support jobs? States with the most job openings for Senior Player Support jobs include:
What job categories do people searching Senior Player Support jobs look for? The top searched job categories for Senior Player Support jobs are:
Senior Player Support jobs near you
Infographic showing various Senior Player Support job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Senior Player Engagement Manager

Aspyr Media, Inc.

Austin, TX

Other

Posted 24 days ago

Job description

Responsibilities:

Reporting to the Head of Product Management , the Senior Player Engagement Manager is the bridge between Aspyr and the millions of fans who cherish legendary IPs. This role will lead the global community vision for multiple properties from the early announcement phase through launch and long term live support. This individual serves as the definitive champion for our players within the studio and acts as the influential ambassador for Aspyr to the global gaming community.

Essential Functions:
  • Develop and execute a comprehensive community roadmap for AAA legacy titles and new releases across Discord, Reddit, X (Twitter), and emerging platforms
  • Build structured pipelines to gather qualitative player feedback and sentiment. Synthesize global community sentiment into high-impact, actionable intelligence that drives product innovation and elevates overall game quality
  • Partner with the marketing, product and creative teams to create engaging community first content, including Dev Diaries, AMAs, and Behind the Scenes looks at the remastering process
  • Identify and nurture relationships with super fans, creators, and lore experts to build a network of advocates for our franchises
  • Develop and execute transparent communication strategies for all game lifecycle releases, including patches, updates, and hotfixes, to foster and sustain player trust during critical launch windows
  • Serve as the lead liaison for community sentiment in sensitive scenarios, offering steady and tactical counsel to the leadership team
  • Collaborate with our Studio partners and internal Core Games teams to advocate for player interests and drive enhancements to the overall game experience
Preferred Qualifications:
  • 6+ years experience in Community Management or Social Media within the gaming industry (licensed IP experience a must)
  • Expert level knowledge of Discord, Reddit, and Steam Community Hubs
  • Proven experience managing community growth for a major launch or live service title
  • Familiarity with project management tools and the game development lifecycle
  • Extensive knowledge of the video game landscape, with specific knowledge of remasters and remakes
  • Ability to manage numerous AA and AAA projects simultaneously, while prioritizing high return work
  • Skilled in articulating community strategies and integrating stakeholder input
  • Possesses excellent interpersonal and communication abilities to bolster global player engagement and cultivate a positive brand sentiment for various franchises
  • Proficiency in producing high-quality copy and written content across a variety of platforms and formats

Apply