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Senior Player Support Jobs in Texas (NOW HIRING)

Bear Robotics

Senior IT Manager

Addison, TX · On-site

Operate as a player-coach today and, within 12-24 months, define the IT operating model, hire ... Design and operate IT general controls (ITGCs) to support SOX 404 and external audit readiness ...

Globalstep

Senior Games Tester

Dallas, TX · On-site

These services include design, development, quality assurance, localization, player support and ... Due to continued expansion, GlobalStep is looking for Senior QA Game Testers to test videogames in ...

Zynga

Data Analyst

Austin, TX · On-site

$77K - $114K/yr

Extend support to the Player Support team to identify improvement opportunities in customer ... Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of ...

Pogue Construction

FW Project Manager

Mckinney, TX · On-site

Team Player support all efforts towards on-time Project completion * Annually complete 20 hrs of ... Update Senior Project Manager on all Project(s) milestone(s) and potential drawbacks * Mentor ...

Pogue Construction

HOU Project Manager

Spring, TX · On-site

Team Player support all efforts towards on-time Project completion * Annually complete 20 hrs of ... Update Senior Project Manager on all Project(s) milestone(s) and potential drawbacks * Mentor ...

Pogue Construction

MCK Project Manager

Mckinney, TX · On-site

Team Player support all efforts towards on-time Project completion * Annually complete 20 hrs of ... Update Senior Project Manager on all Project(s) milestone(s) and potential drawbacks * Mentor ...

Pogue Construction

FW Project Manager

Mckinney, TX · On-site

Team Player support all efforts towards on-time Project completion * Annually complete 20 hrs of ... Update Senior Project Manager on all Project(s) milestone(s) and potential drawbacks * Mentor ...

Pogue Construction

HOU Project Manager

Spring, TX · On-site

Team Player support all efforts towards on-time Project completion * Annually complete 20 hrs of ... Update Senior Project Manager on all Project(s) milestone(s) and potential drawbacks * Mentor ...

Pogue Construction

MCK Project Manager

Mckinney, TX · On-site

Team Player support all efforts towards on-time Project completion * Annually complete 20 hrs of ... Update Senior Project Manager on all Project(s) milestone(s) and potential drawbacks * Mentor ...

Pogue Construction

Data Center Project Manager

Mckinney, TX · On-site

$112K/yr

Team Player - support all efforts towards on-time Project completion * Annually complete 20 hrs of ... Update Senior Project Manager on all Project(s) milestone(s) and potential drawbacks * Mentor ...

Pogue Construction

Data Center Project Manager

Mckinney, TX · On-site

$112K/yr

Team Player support all efforts towards on-time Project completion * Annually complete 20 hrs of ... Update Senior Project Manager on all Project(s) milestone(s) and potential drawbacks * Mentor ...

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All JobsPlayer Support JobsSenior Player Support JobsSenior Player Support Jobs in Texas

Senior Player Support information

What is the difference between Senior Player Support vs Player Support?

AspectSenior Player SupportPlayer Support
CredentialsTypically requires 3+ years experience, industry-specific certificationsEntry to mid-level experience, basic customer service skills
Work EnvironmentFast-paced gaming companies, customer service centersCustomer service departments, online gaming platforms
ResponsibilitiesHandling complex issues, mentoring junior staff, process improvementsResponding to player inquiries, troubleshooting common issues

Senior Player Support roles involve managing complex player issues, mentoring team members, and improving support processes, requiring more experience and specialized knowledge. Player Support positions focus on addressing player inquiries and resolving common problems, suitable for those starting in customer service within the gaming industry.

What is a senior player support job description?

A senior player support job involves assisting players with account issues, technical problems, and gameplay concerns through various communication channels. The role requires strong communication skills, problem-solving abilities, and knowledge of gaming platforms or software, often utilizing customer support tools and maintaining high service standards.

What are popular job titles related to Senior Player Support jobs in Texas?

For Senior Player Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Senior Player Support jobs in Texas look for?

The top searched job categories for Senior Player Support jobs in Texas are:

What cities in Texas are hiring for Senior Player Support jobs?

Cities in Texas with the most Senior Player Support job openings:

Senior Player Support jobs near you
Infographic showing various Senior Player Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Senior Player Engagement Manager

Aspyr Media, Inc.

Austin, TX

Full-time

Re-posted 25 days ago

Job description

Responsibilities:

Reporting to the Head of Marketing, the Senior Player Engagement Manager is the bridge between Aspyr and the millions of fans who cherish legendary IPs. This role will lead the global community vision for multiple properties from the early announcement phase through launch and long term live support. This individual serves as the definitive champion for our players within the studio and acts as the influential ambassador for Aspyr to the global gaming community.

Essential Functions:
  • Develop and execute a comprehensive community roadmap for AAA legacy titles and new releases across Discord, Reddit, X (Twitter), and emerging platforms
  • Build structured pipelines to gather qualitative player feedback and sentiment. Synthesize global community sentiment into high-impact, actionable intelligence that drives product innovation and elevates overall game quality
  • Partner with the marketing, product and creative teams to create engaging community first content, including Dev Diaries, AMAs, and Behind the Scenes looks at the remastering process
  • Identify and nurture relationships with super fans, creators, and lore experts to build a network of advocates for our franchises
  • Develop and execute transparent communication strategies for all game lifecycle releases, including patches, updates, and hotfixes, to foster and sustain player trust during critical launch windows
  • Serve as the lead liaison for community sentiment in sensitive scenarios, offering steady and tactical counsel to the leadership team
  • Collaborate with our Studio partners and internal Core Games teams to advocate for player interests and drive enhancements to the overall game experience
Preferred Qualifications:
  • 6+ years experience in Community Management or Social Media within the gaming industry (licensed IP experience a must)
  • Expert level knowledge of Discord, Reddit, and Steam Community Hubs
  • Proven experience managing community growth for a major launch or live service title
  • Familiarity with project management tools and the game development lifecycle
  • Extensive knowledge of the video game landscape, with specific knowledge of remasters and remakes
  • Ability to manage numerous AA and AAA projects simultaneously, while prioritizing high return work
  • Skilled in articulating community strategies and integrating stakeholder input
  • Possesses excellent interpersonal and communication abilities to bolster global player engagement and cultivate a positive brand sentiment for various franchises
  • Proficiency in producing high-quality copy and written content across a variety of platforms and formats

Apply