ZipRecruiter

Log In

1

Senior Player Support Jobs (NOW HIRING)

Globalstep

Senior Games Tester

Dallas, TX · On-site

These services include design, development, quality assurance, localization, player support and ... Due to continued expansion, GlobalStep is looking for Senior QA Game Testers to test videogames in ...

ACLC

Senior Role Player-Ft Bliss, TX

Fort Bliss, TX

ACLC is seeking a qualified Senior Role Player to support training services provided to a US Government customer at Fort Bliss TX and surrounding locations. This position is contingent upon contract ...

Noblesoft Technologies

Senior UX Designer

Redmond, WA · On-site

Job Title: Senior UX Designer Location: Redmond, WA | Hybrid Overview We are looking for a UX ... player support at scale. You'll define how AI, automation, and human-centered design intersect to ...

PIMCO

Senior Developer, Investment Accounting

Newport Beach, CA · On-site

$58.50 - $77.25/hr

You will work closely with our hedge fund business and other team members as a senior player to develop efficient solutions and support others in understanding and solving complex problems. This role ...

next page

Showing results 1-20

All JobsSenior Player Support Jobs

Senior Player Support information

See salary details

$25K

$80.3K

$163.5K

How much do senior player support jobs pay per year?

As of Jun 22, 2026, the average yearly pay for senior player support in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Player Support vs Player Support?

AspectSenior Player SupportPlayer Support
CredentialsTypically requires 3+ years experience, industry-specific certificationsEntry to mid-level experience, basic customer service skills
Work EnvironmentFast-paced gaming companies, customer service centersCustomer service departments, online gaming platforms
ResponsibilitiesHandling complex issues, mentoring junior staff, process improvementsResponding to player inquiries, troubleshooting common issues

Senior Player Support roles involve managing complex player issues, mentoring team members, and improving support processes, requiring more experience and specialized knowledge. Player Support positions focus on addressing player inquiries and resolving common problems, suitable for those starting in customer service within the gaming industry.

What jobs pay 500,000 a year in the US?

Senior Player Support roles typically do not reach $500,000 annually, as such high salaries are usually associated with executive positions, specialized medical professionals, or successful entrepreneurs. High-paying jobs in the US often require advanced skills, extensive experience, or ownership of a business, rather than support or entry-level roles.

What jobs pay 400 an hour?

Senior Player Support roles typically do not pay $400 an hour; such high rates are usually associated with specialized professions like top-tier legal, medical, or executive consulting roles. Highly skilled freelance consultants or industry experts in niche fields may command such rates, but these are rare and often require extensive experience and credentials.

What job makes $10,000 a month without a degree?

Senior Player Support roles in the gaming industry can sometimes pay around $10,000 per month for experienced professionals, especially in high-demand environments or with specialized skills like technical troubleshooting and customer service. These positions often require strong communication skills, industry knowledge, and familiarity with support tools but typically do not require a formal degree.

What is a player support job description?

A senior player support job involves assisting players with account issues, technical problems, and gameplay concerns through communication channels such as chat, email, or phone. The role requires strong communication skills, knowledge of the gaming platform or product, and the ability to resolve issues efficiently while maintaining a positive customer experience.
More about Senior Player Support jobs
What cities are hiring for Senior Player Support jobs? Cities with the most Senior Player Support job openings:
What are the most commonly searched types of Player Support jobs? The most popular types of Player Support jobs are:
What states have the most Senior Player Support jobs? States with the most job openings for Senior Player Support jobs include:
What job categories do people searching Senior Player Support jobs look for? The top searched job categories for Senior Player Support jobs are:
Senior Player Support jobs near you
Infographic showing various Senior Player Support job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.
Senior Games Tester

Senior Games Tester

Globalstep

Dallas, TX • On-site

Full-time

Posted 8 days ago

Job description

About us
You name it, we've done it. GlobalStep is a recognized brand in the gaming space and partners with the world's leading game studios and innovative brands, bringing compelling and high impact digital experiences to life, fast and flawless. Our specialized gaming practice has helped leading video game studios launch and support over 3,000 Video Game titles, generating over $30 billion in game revenue.
Serving leading and disruptive brands since 2006, we use proprietary tools, frameworks, and our deep client experience to provide end-to-end comprehensive suite of services across the product and customer lifecycle. These services include design, development, quality assurance, localization, player support and analytics.
With a global set of service locations across 3 continents, we have a tightly integrated services model across geographies and lines of service aimed and focused on the success of our clients.
Due to continued expansion, GlobalStep is looking for Senior QA Game Testers to test videogames in our Dallas based test center.
Key responsibilities:
  • Identify issues and defects in videogames across multiple platforms and environments
  • Construct concise and consistent defect reports to a high standard, in a time-effective manner
  • Identify which additional testing activities would benefit current projects
  • Help define local methodologies and terminology and ways to integrate them
  • Identify new opportunities for the local team to support global GlobalStep activity by assessing test and reporting procedures
  • Carry out trainings based on documentation
  • Mentor new members of the team
  • Carry out the more complex tasks and ensure adequate coordination and communication within the team
  • Introduce latest tools and innovation in daily activities
  • Help QA Lead monitor team work velocity and inform test lead of potential missed or exceeded testing deadlines
  • Lead testing of small groups for specific test goals or smaller projects

Requirements:
  • Prior experience testing games
  • Excellent written and verbal communication skills in English
  • Proficiency in all FQA Games Tester job duties
  • Good initiative and follow-through
  • Passion for improvement and continual growth
  • Solid understanding of task prioritization and ability to pivot as need arises

Apply