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Senior Player Support Jobs (NOW HIRING)

Side

Senior Technical Artist

Fort Lauderdale, FL · On-site +1

$121K - $145K/yr

As our projects continue to grow in scale and technical ambition, we're looking for a Senior ... player support, community management, and datasets. Experience our side of life. For more ...

Zynga

Data Analyst

Chicago, IL

$77K - $114K/yr

Extend support to the Player Support team to identify improvement opportunities in customer ... Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of ...

PIMCO

Senior Developer, Investment Accounting

Newport Beach, CA · On-site

$58.50 - $77.25/hr

You will work closely with our hedge fund business and other team members as a senior player to develop efficient solutions and support others in understanding and solving complex problems. This role ...

PIMCO

Senior Developer, Investment Accounting

Newport Beach, CA · On-site

$58.50 - $77.25/hr

You will work closely with our hedge fund business and other team members as a senior player to develop efficient solutions and support others in understanding and solving complex problems. This role ...

Zynga

Data Analyst

Austin, TX · On-site

$77K - $114K/yr

Extend support to the Player Support team to identify improvement opportunities in customer ... Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of ...

Fox

Senior Video Player Engineer, iOS

Tempe, AZ · On-site

$143K - $161K/yr

Fox Platform Group seeks a Sr. Video Player Engineer, iOS to design and implement core video player ... Experience building components to support video playback, user interfaces, video metadata, and ...

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Senior Player Support information

See salary details

$25K

$80.3K

$163.5K

How much do senior player support jobs pay per year?

As of Sep 14, 2026, the average yearly pay for senior player support in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Player Support vs Player Support?

AspectSenior Player SupportPlayer Support
CredentialsTypically requires 3+ years experience, industry-specific certificationsEntry to mid-level experience, basic customer service skills
Work EnvironmentFast-paced gaming companies, customer service centersCustomer service departments, online gaming platforms
ResponsibilitiesHandling complex issues, mentoring junior staff, process improvementsResponding to player inquiries, troubleshooting common issues

Senior Player Support roles involve managing complex player issues, mentoring team members, and improving support processes, requiring more experience and specialized knowledge. Player Support positions focus on addressing player inquiries and resolving common problems, suitable for those starting in customer service within the gaming industry.

What is a senior player support job description?

A senior player support job involves assisting players with account issues, technical problems, and gameplay concerns through various communication channels. The role requires strong communication skills, problem-solving abilities, and knowledge of gaming platforms or software, often utilizing customer support tools and maintaining high service standards.
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Cities with the most Senior Player Support job openings:

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For Senior Player Support jobs, the most frequently searched job titles are:

Senior Player Support jobs near you
Infographic showing various Senior Player Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Senior Technical Artist

Fort Lauderdale, FL • On-site, Remote

Side
See more jobs at Sideexternal

$121K - $145K/yr

Contractor

Posted 26 days ago

Key responsibilities

  • Drive optimisation efforts across large-scale open world environments to meet performance and visual quality targets.

  • Implement and refine LOD, HLOD, material, texture, and asset streaming solutions to enhance runtime performance.

  • Profile CPU, GPU, and memory usage to identify bottlenecks and collaborate with Art and Engineering teams to resolve them.

Job description

At Side, we work alongside some of the world's leading game developers to solve complex technical challenges and bring exceptional player experiences to life.
As our projects continue to grow in scale and technical ambition, we're looking for a Senior Technical Artist to help drive performance and visual quality on a large-scale open world title. This is a highly technical role focused on environment optimisation, working at the intersection of art and engineering to ensure expansive game worlds run efficiently without compromising visual fidelity. You'll collaborate closely with artists, rendering engineers, and content teams to optimise assets, materials, textures, shaders, and workflows, while developing scalable solutions that support the creation of high-quality open world environments.
If you're passionate about squeezing every millisecond from a frame, solving complex technical challenges, and enabling artists to deliver stunning content at scale, then we'd love to hear from you.
Requirements
What you will be doing:
  • Drive optimisation efforts across large-scale open world environments, ensuring visual quality targets are achieved within performance and memory budgets.
  • Implement and refine LOD, HLOD, material, texture and asset streaming solutions to improve runtime performance.
  • Profile CPU, GPU and memory usage, identifying bottlenecks and working with Art and Engineering teams to resolve them.
  • Ad hoc development of tools, workflows and technical solutions in C++ and engine scripting to improve efficiency and content scalability.

What We're Looking For:
  • Proven experience as a Technical Artist on AAA titles, with a strong focus on environment optimisation and performance.
  • Deep understanding of LOD systems, materials, textures, shaders, asset streaming and real-time rendering principles.
  • Strong C++ programming skills, with experience developing tools and pipelines within modern game engines.
  • Excellent collaboration and problem-solving skills, with the ability to bridge the gap between Art and Engineering teams.

Benefits
  • Competitive Salary.
  • Dynamic, multicultural and fun environment.
  • You will be working for the world's leading provider of game services.
  • We empower our people and offer regular progression opportunities to ensure our employees flourish.

About Side
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
Experience our side of life. For more information, visit www.side.inc

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