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Remote Ombudsman Jobs (NOW HIRING)

The State of Arizona

LEGISLATIVE POLICY LIAISON

Phoenix, AZ · On-site +1

$85K - $100K/yr

All work, including remote work, should be performed within Arizona unless an exception is properly ... Acts as the agency Ombudsman and contact for the Arizona State Ombudsman * Keeps the Governor ...

New

TRILLIUM HEALTH RESOURCES

Tribal Liaison

Lumberton, NC · Remote

$56K - $69K/yr

Remote within Trillium's Southern Region (See requirements section for included counties) POSTING ... Serve as internal ombudsman for any Tribal member resolving complex issues, navigating systems, and ...

Gallagher

Risk Management Analyst

San Jose, CA · Remote

$80K - $120K/yr

Serve as a Union Educational Ombudsman, supporting communication and education across stakeholders ... Remote work environment flexibility. About You * Minimum of 5 years of experience with workers ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

AECOM

Navy Client Account Manager

Denver, CO · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

AECOM

Navy Client Account Manager

Chicago, IL · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

AECOM

Navy Client Account Manager

Los Angeles, CA · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

AECOM

Navy Client Account Manager

Arlington, VA · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

AECOM

Navy Client Account Manager

Reno, NV · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

AECOM

Navy Client Account Manager

Norfolk, VA · On-site +1

This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...

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How much do remote ombudsman jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote ombudsman in the United States is $76,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a remote ombudsman, and how is support provided?

As a Remote Ombudsman, you may encounter challenges such as managing complex cases without in-person interaction, ensuring confidentiality over digital platforms, and maintaining neutrality while resolving disputes. Many organizations offer robust training, access to secure case management tools, and regular peer collaboration through virtual meetings to support remote ombudsmen. You'll often have a network of colleagues or supervisors for guidance and case consultation, helping you navigate difficult situations effectively. This supportive structure ensures that even while working remotely, you can provide fair and thorough assistance to all parties involved.

Is being a remote ombudsman a good job?

A remote ombudsman is a role that involves addressing concerns, mediating conflicts, and providing impartial support, often requiring strong communication and problem-solving skills. The job can offer flexibility and the opportunity to work from home, but it may also involve handling sensitive issues and maintaining confidentiality. Overall, it can be a rewarding career for those interested in advocacy and conflict resolution, with job stability depending on the organization and industry.

What is a remote ombudsman?

A Remote Ombudsman is a neutral and independent professional who addresses concerns, resolves disputes, and ensures fair processes within an organization, all while working remotely. They listen to complaints, provide guidance, and facilitate communication between parties to achieve fair resolutions. Ombudsmen often work in industries like healthcare, education, government, and corporate environments. Their role requires confidentiality, impartiality, and strong problem-solving skills.

Is it hard to become a remote ombudsman?

Becoming a remote ombudsman typically requires relevant experience in conflict resolution, communication skills, and knowledge of the organization’s policies. Some positions may also require certifications or training in mediation or dispute resolution, but the difficulty varies depending on the employer and specific role requirements.

What are the key skills and qualifications needed to thrive in the remote ombudsman position, and why are they important?

To thrive as a Remote Ombudsman, you need strong conflict resolution, investigative, and analytical abilities, often supported by a background in social work, law, or public administration. Familiarity with case management software, secure communication platforms, and compliance systems is typically required. Outstanding active listening, impartiality, and written communication skills distinguish successful candidates in this role. These competencies are vital for fairly addressing grievances, facilitating resolutions, and maintaining trust between parties in a remote setting.

More about Remote Ombudsman jobs
What cities are hiring for Remote Ombudsman jobs? Cities with the most Remote Ombudsman job openings:
What are the most commonly searched types of Ombudsman jobs? The most popular types of Ombudsman jobs are:
What states have the most Remote Ombudsman jobs? States with the most job openings for Remote Ombudsman jobs include:
What job categories do people searching Remote Ombudsman jobs look for? The top searched job categories for Remote Ombudsman jobs are:
Remote Ombudsman jobs near you
Infographic showing various Remote Ombudsman job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $76,231 per year, or $36.6 per hour.

Work and Family Life Specialist (Remote)

Zeiders Enterprises

Remote

Full-time

Re-posted 28 days ago

Job description

** Candidates must live in Japan or Guam. **
Job Title: Work and Family Life Specialist (Remote)
Summary
Work and Family Life Specialists (WFLSs) provide one-on-one consultation, education, training, and information and referral services in support of the Work and Family Life (WFL) Program areas of the Fleet and Family Support Program (FFSP) services. WFLSs provide support via various forms of service delivery, including virtual services via webinar, video, email, and phone, and in-person services. WFLSs provide in-person services through mobile training teams and virtual service delivery to service members and their families in remote locations throughout the world and aboard Navy ships (in port, at sea or in foreign countries.) Key quality of life topics presented include, but are not limited to, deployment and mobilization support, ombudsman training and support, relocation assistance, life skills education, transition assistance and family employment readiness.
WFLSs collaborate with FFSP stakeholders to plan, schedule, and execute training services to ensure effective and efficient delivery of various educational programs and services to service members and families.
Essential Duties and Responsibilities
  • Conduct in-person and virtual workshops across various Work and Family Life Program areas for service members and families.
  • Provide one-on-one consultations across various Work and Family Life Program areas for service members and families.
  • Provide comprehensive location-specific information and referral services in-person or virtually.
  • Provide in-person or virtual support for disaster preparedness or in response to crisis events throughout the world.
  • Provide in-person support aboard Navy ships for Shipboard events and Return and Reunions (R&R).
  • Ensure all information and referral, one-on-one, and group education services provided are entered into the government's system of record.
  • Utilize various technological tools (collaboration platforms, video conferencing software, project management tools) to effectively communicate with stakeholders and to provide virtual service delivery.
  • Perform basic troubleshooting steps when technology challenges occur.
  • Cross-training and support for additional program areas as assigned.
  • Support marketing and outreach initiatives to promote awareness and utilization of program services.
  • Other duties as assigned.

Supervisory Responsibilities
  • This job has no supervisory responsibilities.

Travel Requirements
  • This job may require up to 50% travel for specified periods of time to provide in-person support at locations throughout the world and aboard Navy ships.
  • This job may require travel for up to 6 months to provide in-person support at locations throughout the world.
  • Must be able to obtain health screening requirements, to include medical and dental, for travel to remote locations.

Required Qualifications
  • Candidates must live in Japan or Guam.
  • Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience.
  • Experience making presentations and facilitating training for large and small groups in person and through online platforms.
  • Experience using various forms of digital technology to facilitate virtual training.
  • Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s): Deployment and Mobilization Support, Ombudsman Training and Support, Relocation Assistance, Life Skills Education, Transition Assistance, Family Employment Readiness
  • Strong technical acumen using various tools to support virtual service delivery, communication, and collaboration (e.g. Outlook, Teams, Custom Databases, etc.) and ability to set up personal computer and AV equipment at various locations while on travel.
  • Knowledge of the development and execution of needs assessment tools (i.e. surveys).
  • Knowledge of the military and the challenges of the military lifestyle.
  • Knowledge of social services and/or community resources.
  • Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model.
  • Proven experience managing multiple priorities.
  • Ability to use verbal and written communication skills effectively.
  • Proficiency in Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information.
  • Must be able to meet naval shipboard requirements, to include physical requirements to navigate onboard, when deployed on navy ship.

Preferred Qualifications:
  • Prior experience working with the Fleet and Family Support Programs.

Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, passport, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
  • Ability to work both independently and as part of a team.
  • Technological Proficiency: Ability to use various technological tools to effectively communicate with stakeholders and to provide virtual service delivery;Experience with collaboration platforms, project management tools, and video conferencing software; Able to perform basic troubleshooting steps; Willingness to learn new forms of digital tools to perform job duties.
  • Presentation Skills: Ability to delivery effective in person and virtual presentations; know your audience and tailor content as necessary; deliver presentation with enthusiasm and confidence; incorporate anecdotes, examples, and personal stories to illustrate key points; encourage audience interaction through questions, discussion, or activities.
  • Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines with minimal supervision.
  • Self-Motivation: Must be able to stay focused and productive without constant oversight or the traditional office structure; Can set goals and working independently.
  • Organizational Skills: Must be able to keep track of tasks, documents, and deadlines with digital and physical organization tools and techniques
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Delivers on commitments.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Resilience: Able to manage stress, maintain motivation and stay connected with colleagues.

Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, other office equipment. Physical demands may differ at various locations throughout the world or aboard Navy ships. Carrying and transporting up to 25 pounds for extended periods of time may be required.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a quiet space with stable internet connection when not traveling. #Nationwide
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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