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How much do volunteer ombudsman jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for volunteer ombudsman in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is a Volunteer Ombudsman job?

A Volunteer Ombudsman is an advocate for residents in long-term care facilities, such as nursing homes and assisted living communities. They help ensure residents' rights are upheld by listening to concerns, addressing complaints, and working with facility staff to resolve issues. Volunteers receive training to understand regulations, mediation techniques, and resident rights. Their goal is to improve the quality of care and enhance the well-being of those living in long-term care settings.

What types of weekly responsibilities can I expect as a Volunteer Ombudsman?

As a Volunteer Ombudsman, your weekly responsibilities typically include visiting long-term care facilities, listening to residents' concerns, and facilitating the resolution of complaints or quality-of-life issues. You may also document cases, report findings to supervisors, and participate in ongoing training or team meetings with other ombudsmen and staff. Collaboration with facility management, families, and regulatory agencies is common, making communication and teamwork essential parts of your routine. This hands-on work helps ensure residents’ voices are heard and their rights are protected.

What are the key skills and qualifications needed to thrive in the Volunteer Ombudsman position, and why are they important?

To thrive as a Volunteer Ombudsman, you need foundational knowledge of elder care regulations, strong investigative skills, and a genuine interest in advocacy, often supported by a background in social work or healthcare. Familiarity with case management software, reporting tools, and relevant state certification programs is often beneficial. Exceptional communication, empathy, and conflict resolution skills distinguish top performers in this role. These abilities are crucial for effectively representing residents’ interests, resolving concerns, and ensuring compliance with care standards.

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Volunteer Ombudsman jobs near you
Volunteer Ombudsman Aide

Volunteer Ombudsman Aide

Western Arizona Council of Governments

Sierra Vista, AZ • On-site

Full-time

Posted 6 days ago

Job description

Position Type:
Volunteers AAA - WACOG/Volunteer Ombudsman Aide
Date Posted:
1/6/2021
Location:
Mohave County/Various locations
Volunteer Ombudsman
Under the direct supervision of the Regional Ombudsman, and the Elder Rights Specialist an Ombudsman Volunteer will visit licensed nursing facilities and assisted living facilities in order to establish relationships with staff and residents. Ombudsman Volunteer will be available to help resolve problems that arise in the course of daily living and respond when advocacy is needed to resolve issues of autonomy, dignity, rights or choice in everyday life care in facilities.
Qualifications: To be a successful volunteer, an individual must be personable and able to work well with others and have the ability to perform each essential duty of assigned position satisfactorily.
Must be 18 years of age or older, pass a background screening, and have/acquire a fingerprint clearance card as required by DES.
For a complete volunteer position description please view attached document.
EOE/ADA
Attachment(s):
  • Volunteer Ombudsman Aide

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