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How much do volunteer ombudsman jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for volunteer ombudsman in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is a volunteer ombudsman?

A Volunteer Ombudsman is an advocate for residents in long-term care facilities, such as nursing homes and assisted living communities. They help ensure residents' rights are upheld by listening to concerns, addressing complaints, and working with facility staff to resolve issues. Volunteers receive training to understand regulations, mediation techniques, and resident rights. Their goal is to improve the quality of care and enhance the well-being of those living in long-term care settings.

How can I become a volunteer ombudsman?

To become a volunteer ombudsman, you typically need to complete a training program provided by the organization you wish to serve, which covers advocacy, communication, and confidentiality skills. Most programs require a commitment of a certain number of hours and may conduct background checks. Volunteering as an ombudsman often involves working in healthcare, long-term care, or community settings to advocate for residents or clients.

What are the weekly responsibilities of a volunteer ombudsman?

As a Volunteer Ombudsman, your weekly responsibilities typically include visiting long-term care facilities, listening to residents' concerns, and facilitating the resolution of complaints or quality-of-life issues. You may also document cases, report findings to supervisors, and participate in ongoing training or team meetings with other ombudsmen and staff. Collaboration with facility management, families, and regulatory agencies is common, making communication and teamwork essential parts of your routine. This hands-on work helps ensure residents’ voices are heard and their rights are protected.

What skills and qualifications are needed to be a volunteer ombudsman?

To thrive as a Volunteer Ombudsman, you need foundational knowledge of elder care regulations, strong investigative skills, and a genuine interest in advocacy, often supported by a background in social work or healthcare. Familiarity with case management software, reporting tools, and relevant state certification programs is often beneficial. Exceptional communication, empathy, and conflict resolution skills distinguish top performers in this role. These abilities are crucial for effectively representing residents’ interests, resolving concerns, and ensuring compliance with care standards.

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Volunteer Ombudsman jobs near you
Infographic showing various Volunteer Ombudsman job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Elder Rights Intern

DIRECTION HOME AKRON CANTON AREA AG

Dennison, OH

$13.75 - $18.25/hr

Internship

Re-posted 28 days ago

Job description

Assists ER Department with advocacy for the ER Division

  • Obtain certification as Volunteer Ombudsman through initial training and field experience.
  • Make regular advocacy visits to assigned nursing homes, residential care and/or adult care facilities as assigned by Field Instructor or Ombudsman Mentor.
  • Gather information about complaints and with the resident’s permission, refer to Ombudsman staff.  Make observations of conditions in facilities.
  • Assist in complaint handling, information gathering and follow-up according to LTCOP policy and procedure as assigned by Field Instructor or Ombudsman Mentor
  • Attend resident and family council meetings, with residents’ permission as assigned by Field Instructor or Ombudsman Mentor.
  • Provide information about Long Term Care Ombudsman Program services to residents and their families through visitation, the distribution of brochures, calling cards and other means.
  • Monitor facilities to ensure that a Long Term Care Ombudsman Program poster, a copy of resident’s rights, benefits information, and other advocacy and regulatory agencies are posted; and that a copy of the most recent ODH survey report is in an area easily accessible to residents and families.
  • Attend and observe Ohio Department of Health survey exit meetings as assigned.
  • Interest in working with and advocating for the elderly and disabled population
  • Successful completion of Ohio Department of Aging Certification Training
  • Must be over 18 years of age
  • Must have own means of transportation to perform duties
  • Must agree to a background check through resources determined by the Agency

Physical/Mental Position Qualifications

  • Effective written and verbal communication skills
  • Ability to follow direction regarding accurate documentation
  • Ability to operate a computer well enough to perform duties

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