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Ombudsman Salary Jobs (NOW HIRING)

TWC Business Unit

Ombudsman (Austin)

Austin, TX · On-site

$4.3K/mo

... salaries, professional development opportunities, and outstanding benefits. This position is ... What You Will Do: The Ombudsman I performs routine (journey-level) mediation and customer ...

MERCER COUNTY AREA AGENCY ON AGING

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LTC Ombudsman/ PA MEDI Coordinator

Mercer, PA · On-site

$18 - $19/hr

Competitive salary and benefits package including: Immediate Health Insurance availability, Vision ... Ombudsman - This position involves advocating for all consumers of long-term care in the designated ...

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Ombudsman Salary information

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$37.5K

$76.2K

$125.5K

How much do ombudsman salary jobs pay per year?

As of Jul 26, 2026, the average yearly pay for ombudsman salary in the United States is $76,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What qualifications does an ombudsman need?

Ombudsmen typically need a bachelor's degree in fields such as law, public administration, or social sciences. Relevant experience in conflict resolution, communication skills, and knowledge of the organization or sector they serve are also important qualifications.

What are the typical challenges an Ombudsman faces when mediating disputes within an organization?

Ombudsmen often encounter challenges such as navigating complex interpersonal dynamics, maintaining impartiality, and managing sensitive information. They must balance confidentiality with the need to address systemic issues, all while fostering trust among employees and stakeholders. Additionally, ombudsmen may face resistance from parties who are skeptical about the process or fear retaliation, making effective communication and ethical judgment essential skills in the role.

What does an Ombudsman earn on average?

The average salary for an Ombudsman varies depending on the country, sector, and level of experience. In the United States, Ombudsmen typically earn between $50,000 and $90,000 per year, with those in government or healthcare settings sometimes earning more. Factors such as location, employer type, and years of experience can significantly impact salary. Some Ombudsmen may also receive additional benefits, such as healthcare, retirement plans, and professional development support.

What jobs in the US pay 300,000 a year?

In the US, roles such as senior corporate executives, specialized physicians, investment bankers, and certain legal partners often have salaries of $300,000 or more. These positions typically require advanced education, extensive experience, and strong industry skills, often involving high levels of responsibility and long working hours.

Is it hard to become an ombudsman?

Becoming an ombudsman typically requires relevant experience in conflict resolution, customer service, or a related field, along with strong communication and problem-solving skills. Some positions may require specific certifications or knowledge of the industry they serve, but the difficulty varies depending on the organization and level of responsibility.

What are the key skills and qualifications needed to thrive as an Ombudsman, and why are they important?

To thrive as an Ombudsman, you need strong investigative, analytical, and conflict resolution skills, often supported by a background in law, public administration, or social work. Familiarity with case management systems, legal research databases, and relevant certifications such as Certified Organizational Ombudsman Practitioner (CO-OP) are typical requirements. Exceptional communication, impartiality, and discretion are crucial soft skills for building trust and resolving disputes effectively. These competencies ensure fair, transparent processes and help maintain public confidence in the institution or organization served.

Is being an ombudsman a good job?

Being an ombudsman is a professional role focused on resolving complaints and mediating disputes within organizations or communities. It requires strong communication, problem-solving skills, and often a background in law, social work, or public administration. The job can offer stability and the opportunity to make a positive impact, but workload and emotional demands vary by setting.

What is the difference between Ombudsman Salary vs Customer Service Representative Salary?

AspectOmbudsman SalaryCustomer Service Representative Salary
Average Annual Salary$60,000$35,000
Required CredentialsBachelor's degree often in law, social sciences, or related fieldsHigh school diploma or equivalent; some roles may require post-secondary education
Work EnvironmentOffice settings, often in government or large organizationsCall centers, retail, or office environments
Industry UsageLegal, government, non-profit sectors

While both roles involve communication and problem-solving, Ombudsmen typically require higher education and work in formal settings, earning a higher salary compared to Customer Service Representatives, who focus on direct customer interactions in various industries.

More about Ombudsman Salary jobs
What cities are hiring for Ombudsman Salary jobs? Cities with the most Ombudsman Salary job openings:
What states have the most Ombudsman Salary jobs? States with the most job openings for Ombudsman Salary jobs include:
What job categories do people searching Ombudsman Salary jobs look for? The top searched job categories for Ombudsman Salary jobs are:
Ombudsman Salary jobs near you
Infographic showing various Ombudsman Salary job openings in the United States as of July 2026, with employment types broken down into 1% Full Time, 11% Temporary, and 88% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $76,231 per year, or $36.6 per hour.
Long-Term Care Ombudsman

Long-Term Care Ombudsman

Catholic Charities Diocese of Pittsburgh

Butler, PA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Long-Term Care Ombudsman - Butler County, PA
At Catholic Charities, Diocese of Pittsburgh, we believe that all stages of human life are sacred and that the dignity of the human person is the foundation of a moral vision for society.
We're seeking a compassionate Long-Term Care Ombudsman to help ensure that older adults residing in long-term care facilities are in the safest and least-restrictive living situations.
With your education, experience, and compassionate heart you know the importance of keeping the most vulnerable in our community safe.
We offer successful candidates a competitive salary, strong health benefits (including medical, dental and vision) that are effective the first of the month following hire date and generous time off programs that includes15 paid holidays a year. We also have a solid retirement plan that is fully funded by Catholic Charities along with other benefits.
In addition, the Long-Term Care Ombudsman is able to work from home following training.
We have a collaborative and friendly team focused culture at Catholic Charities, and we are proud to be designated by the Pittsburgh Business Times as one of the Best Places to Work in Western Pennsylvania in 2022, 2023, 2024, 2025, and 2026.
Take a look at the Long-Term Care Ombudsman description below and let us know if you're ready to help protect the elderly in Butler County.
Long-Term Care Ombudsman Key Performance Objectives Include:
  • Receives and resolves complaints related to residents in long-term care facilities following the PA Department of Aging Ombudsman Program regulations and procedures.
  • Conducts on-site visits of long-term care facilities including nursing, personal care/assisted living facilities, and domiciliary care homes to conduct investigations and resolve concerns.
  • Accurately and promptly documents case notes and program activities in accordance with PA Department of Aging guidelines.
  • Ensures accurate data is provided to the PA Department of Aging within established timeframes.
  • Collaborates with and supports Ombudsman Volunteers including program training.
  • Successfully completes required certification training programs.
  • Participate in Regional Networking Meetings and the Annual Ombudsman Conference.
  • Maintains confidentiality in communication with participants, staff, and others to preserve client and staff rights.

Requirements
Minimum Qualifications:
  • Four years of experience in public or private social work; and a bachelor's degree is required; or any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.
  • Excellent oral and written communication skills, including interviewing and assessment techniques are required.
  • Knowledge of the aging process and geriatric issues is highly desirable.
  • The demonstrated history of successfully interacting constructively with community agencies and resources is required.
  • The ability to make facility visits within Butler County is required.
  • The ability to travel within Pennsylvania for trainings is required.
  • A valid driver's license is required.
  • Act 33/34 clearances are required.

Salary Description
20.00 per hour.

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