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Long Term Care Ombudsman information

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$37.5K

$76.2K

$125.5K

How much do long term care ombudsman jobs pay per year?

As of Sep 6, 2026, the average yearly pay for long term care ombudsman in the United States is $76,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a long term care ombudsman?

Long Term Care Ombudsmen are advocates for residents of nursing homes, assisted living, and other long term care facilities. They work to resolve concerns and complaints about the quality of care or violations of residents' rights, acting as a liaison between residents, their families, and facility staff. Ombudsmen provide information about residents' rights, help navigate the long term care system, and can investigate and address issues to ensure residents receive proper care and respect. Their services are free and confidential, and they are often part of a government-supported program.

What skills and qualifications are needed to be a long term care ombudsman?

To thrive as a Long Term Care Ombudsman, you need a solid understanding of elder care policies, advocacy techniques, and regulatory requirements, often supported by a background in social work, gerontology, or a related field. Familiarity with case management systems, documentation protocols, and sometimes state certification or specialized training is important. Exceptional interpersonal skills, active listening, and diplomacy enable ombudsmen to resolve conflicts and build trust with residents and facility staff. These skills are essential for effectively protecting the rights and well-being of residents in long-term care settings.

What are common challenges faced by long term care ombudsmen when advocating for residents' rights?

Long Term Care Ombudsmen often face challenges such as navigating complex regulations, addressing concerns from residents who may fear retaliation, and balancing the interests of residents, families, and facility staff. Building trust with residents is crucial, as many are hesitant to voice complaints. Ombudsmen must also stay informed about current laws and best practices to effectively advocate for quality care and mediate disputes within long-term care settings.

What is the difference between Long Term Care Ombudsman vs Resident Advocate?

AspectLong Term Care OmbudsmanResident Advocate
CredentialsVaries by state, often no formal certification requiredOften requires certification or training in advocacy or social work
Work EnvironmentLong-term care facilities, nursing homes, assisted livingCommunity settings, healthcare facilities, or legal environments
Employer & IndustryGovernment agencies, non-profits, healthcare industryNon-profits, legal organizations, healthcare providers
Primary FocusProtecting residents' rights, resolving complaints, advocacySupporting residents' needs, legal rights, and well-being

While both roles focus on supporting residents in healthcare settings, Long Term Care Ombudsmen primarily work within government and advocate for residents' rights at a systemic level, whereas Resident Advocates often provide direct support and legal assistance to individuals. Both roles are essential for ensuring quality care and resident rights in healthcare environments.

How to get a job as a Long Term Care Ombudsman?

To become a Long Term Care Ombudsman, candidates typically need a high school diploma or equivalent, with some positions requiring a college degree in social work, nursing, or a related field. Relevant experience in healthcare, advocacy, or social services is beneficial, and completion of state-specific training or certification is often required before starting the role.

Is being a Long Term Care Ombudsman a good job?

A Long Term Care Ombudsman advocates for residents of long-term care facilities, ensuring their rights and well-being. The role involves communication, problem-solving, and knowledge of regulations, often requiring certification or training. It can be a rewarding career for those interested in elder advocacy and social services, with typical work environments in government or nonprofit agencies.

What degree do you need to become a long term care ombudsman?

A long term care ombudsman typically needs at least a high school diploma or equivalent, but many states prefer or require a bachelor's degree in social work, nursing, or a related field. Relevant skills include communication, advocacy, and knowledge of healthcare or elder care regulations; some positions may also require certification or training provided by state agencies.

What is a typical duty of a long term care ombudsman at a long-term care nursing facility?

A long term care ombudsman advocates for residents by investigating complaints, resolving issues related to quality of care, and ensuring residents' rights are protected. They regularly visit facilities, communicate with residents and families, and collaborate with staff to improve living conditions and services.
More about Long Term Care Ombudsman jobs

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Long Term Care Ombudsman jobs near you
Infographic showing various Long Term Care Ombudsman job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% In-person job distribution, with an average salary of $76,231 per year, or $36.6 per hour.

Long-Term Care Ombudsman

Catholic Charities of the Diocese of Pittsburgh In

Butler, PA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Key responsibilities

  • Receive and resolve complaints related to residents in long-term care facilities following PA Department of Aging regulations and procedures.

  • Conduct on-site visits of long-term care facilities to investigate concerns and ensure residents' safety and well-being.

  • Document case notes and program activities accurately and promptly in accordance with PA Department of Aging guidelines.

Job description

Description

  At Catholic Charities, Diocese of Pittsburgh, we believe that all stages of human life are sacred and that the dignity of the human person is the foundation of a moral vision for society.


We're seeking a compassionate Long-Term Care Ombudsman to help ensure that older adults residing in long-term care facilities are in the safest and least-restrictive living situations.

With your education, experience, and compassionate heart you know the importance of keeping the most vulnerable in our community safe.


 We offer successful candidates a competitive salary, strong health benefits (including medical, dental and vision) that are effective the first of the month following hire date and generous time off programs that includes15 paid holidays a year. We also have a solid retirement plan that is fully funded by Catholic Charities along with other benefits.


In addition, the Long-Term Care Ombudsman is able to work from home following training.


We have a collaborative and friendly team focused culture at Catholic Charities, and we are proud to be designated by the Pittsburgh Business Times as one of the Best Places to Work in Western Pennsylvania in 2022, 2023, 2024, 2025, and 2026.


Take a look at the Long-Term Care Ombudsman description below and let us know if you're ready to help protect the elderly in Butler County.

Long-Term Care Ombudsman Key Performance Objectives Include:

  • Receives and resolves complaints related to residents in long-term care facilities following the PA Department of Aging Ombudsman Program regulations and procedures.
  • Conducts on-site visits of long-term care facilities including nursing, personal care/assisted living facilities, and domiciliary care homes to conduct investigations and resolve concerns.
  • Accurately and promptly documents case notes and program activities in accordance with PA Department of Aging guidelines.
  • Ensures accurate data is provided to the PA Department of Aging within established timeframes.
  • Collaborates with and supports Ombudsman Volunteers including program training.
  • Successfully completes required certification training programs.
  • Participate in Regional Networking Meetings and the Annual Ombudsman Conference.
  • Maintains confidentiality in communication with participants, staff, and others to preserve client and staff rights.

Requirements

Minimum Qualifications:

  • Four years of experience in public or private social work; and a bachelor's degree is required; or any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.
  • Excellent oral and written communication skills, including interviewing and assessment techniques are required.
  • Knowledge of the aging process and geriatric issues is highly desirable.
  • The demonstrated history of successfully interacting constructively with community agencies and resources is required.
  • The ability to make facility visits within Butler County is required.
  • The ability to travel within Pennsylvania for trainings is required.
  • A valid driver's license is required.

Apply