Ombudsman Educational Jobs (NOW HIRING)

Ombudsman Educational Services, a growing, dynamic organization with a social mission to offer hope, is seeking an Administrative Assistant to join our award-winning Alternative Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction!

If you excel in a dynamic, student-centered educational environment, value meaningful work that supports diverse learners, and bring strong organizational skills, a solution-focused mindset, adaptability, and a positive attitude to everything you do — We Should Talk!

As an Administrative Assistant, you will play a vital role in keeping our school running smoothly and efficiently. Serving as a key partner to the Program Director, you'll help drive the day-to-day administrative operations that support our staff, students, and families. This is more than an office role — it's an opportunity to contribute to a mission-driven educational environment where organization, responsiveness, and professionalism make a direct impact.

Responsibilities include:

• Serving as the first point of contact for the school by answering and directing phone calls, coordinating conference calls, greeting visitors, and ensuring a welcoming, professional front office experience.
• Managing incoming and outgoing mail, courier deliveries, email communications, and faxes, while accurately routing correspondence to appropriate team member's.
• Ordering and maintaining office and classroom supplies and equipment to support seamless daily operations.
• Preparing and distributing correspondence, reports, and other printed materials in a timely and organized manner.
• Organizing and maintaining student, personnel, operational, and office files to ensure accuracy, compliance, and accessibility.
• Supporting school-wide communications and projects, including coordinating employee mailings and distributing materials to students and families.
• Partnering with school leadership to ensure administrative functions are completed accurately, efficiently, and within established timelines.
• Assisting with preparing and maintaining required reports and records, including accounting, personnel, student data, and operational documentation.
• Participating in and supporting school events, activities, and special projects as requested.
• Providing flexible, team-oriented support by assisting with additional duties as needed to ensure overall operational success.

Qualifications required:

• High school diploma or equivalent w/ passage of basic skills test.
• Associate's degree or higher in a closely related field of study preferred.
• Ability to obtain and maintain certification in company approved crisis management training.
• Minimum 1yr prior experience working in an administrative role, preferably in an alternative, special education and/or behavioral health program setting.
• Highly skilled in working with at-risk youth with diverse needs at various levels.
• Highly proficient in reading, writing, analyzing and interpreting detailed reports, business correspondence, learning materials, announcements, etc.
• Prior experience and/or highly knowledgeable in program management and/or development and working with databases/spreadsheets.
• Proven ability to manage complex and/or sensitive information while maintaining confidentiality and objectivity.
• Proven ability to effectively prioritize tasks and meet deadlines while maintaining organization and attention to detail.
• Ability to effectively present information and respond to questions from groups of staff members, students, parents and the general public.
• Solid motivational skills and willingness to be flexible and adapt to changing priorities and new initiatives.
• Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
• Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.

Ombudsman Educational Services is a division of ChanceLight Behavioral Health, Therapy, & Education, the nation's leading provider of alternative and special education programs for children and young adults. For more than 50 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives!

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Your path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education!

Perks and benefits include:

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance
• Pet Health Insurance
• Accrual-based Paid Time Off
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development
• And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future — This Is Your Chance!

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!