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Ombudsman Educational Jobs (NOW HIRING)

The State of Arizona

OMBUDSMAN

Phoenix, AZ · On-site

$55K - $72K/yr

OMBUDSMAN Apply now Job No: 543033 Work Type: Full-time Location: PHOENIX Categories: Misc/Other ... experience and education. Completion of National Incident Management System (NIMS) / Incident ...

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Ombudsman Educational information

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$37.5K

$76.2K

$125.5K

How much do ombudsman educational jobs pay per year?

As of Aug 17, 2026, the average yearly pay for ombudsman educational in the United States is $76,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What qualifications do you need to be an ombudsman educational?

To become an educational ombudsman, candidates typically need a bachelor's degree in education, law, or a related field, along with experience in education or conflict resolution. Strong communication, problem-solving skills, and knowledge of educational policies are also important; some roles may require a master's degree or certification in dispute resolution.

What is an ombudsman in education?

An educational ombudsman is a neutral professional who helps students, parents, and staff resolve conflicts or complaints related to educational policies, procedures, or services. They often provide guidance, facilitate communication, and ensure fair treatment within educational institutions or systems.

What are some common challenges an Ombudsman Educational might face when addressing disputes within educational institutions?

Ombudsman Educational professionals often navigate complex situations involving students, parents, faculty, and administration. A common challenge is maintaining impartiality while fostering open communication between parties with differing perspectives. Additionally, they may face resistance to conflict resolution processes or reluctance from individuals to share concerns. Effective Ombudsmen rely on strong interpersonal skills and confidentiality to build trust and help parties work toward fair solutions, all while adhering to institutional policies and ethical standards.

What are the key skills and qualifications needed to thrive as an Ombudsman Educational, and why are they important?

To thrive as an Ombudsman Educational, you need a strong background in education, conflict resolution, and policy interpretation, often supported by a degree in education, law, or a related field. Familiarity with case management systems, mediation techniques, and relevant legal or educational standards is typically required. Outstanding communication, impartiality, and problem-solving skills help build trust and facilitate effective resolutions among students, parents, and staff. These competencies are crucial for ensuring fair outcomes, fostering positive educational environments, and upholding institutional integrity.

What is the difference between Ombudsman Educational vs Ombudsman Customer Service?

AspectOmbudsman EducationalOmbudsman Customer Service
Required CredentialsTypically requires education-related certifications or experience in educationUsually requires customer service or communication certifications
Work EnvironmentEducational institutions, government agencies, or nonprofit organizationsCorporate offices, call centers, or service departments
Employer & Industry UsageUsed in education sectors to address student or parent concernsUsed in various industries to handle customer complaints and support
Common Search & ComparisonOften compared for roles involving educational advocacy and dispute resolutionCompared for roles focused on customer satisfaction and service quality

In summary, Ombudsman Educational focuses on resolving issues within educational settings, requiring relevant educational credentials, while Ombudsman Customer Service centers on handling customer concerns across industries, emphasizing communication skills. Both roles involve dispute resolution but serve different sectors and audiences.

Is being an ombudsman educational a good job?

An educational ombudsman helps resolve conflicts and address concerns within educational institutions, often requiring strong communication and problem-solving skills. The role can be rewarding for those interested in advocacy and student support, with typical work environments in schools or universities and potential certifications in conflict resolution or mediation.
More about Ombudsman Educational jobs

What job categories do people searching Ombudsman Educational jobs look for?

The top searched job categories for Ombudsman Educational jobs are:

Ombudsman Educational jobs near you
Infographic showing various Ombudsman Educational job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,231 per year, or $36.6 per hour.

Instructional Aide

Ombudsman Educational Services

Chicago, IL

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Starting Rate: $20 /hour Environment: Alternative Education Program, Grades 9-12
Ombudsman Educational Services , a growing, dynamic organization with a social mission to offer hope is seeking an Instructional Aide to join our award-winning Alternative Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction!
If you thrive in a goal-oriented, outcome-driven environment, possess a strong work ethic, problem-solving mindset, a passion for supporting at-risk students, and you're looking for a career with genuine purpose - We Should Talk!
As an Instructional Aide, you'll play a vital role in shaping the success of students in Grades 9-12 by providing personalized support, supervision and guidance both in the classroom and within the community. Collaborating closely with classroom educators, you'll help assist with implementing each student's Individualized Education Program (IEP), tailoring instruction to their unique learning. Your dedication will help empower students to reach their full potential, building essential skills and confidence along the way.
Responsibilities Include:
  • Collaborating closely with classroom teachers to cultivate a supportive, welcoming, and high-achieving learning environment where all students feel safe and valued.
  • Implementing engaging, individualized instruction and behavioral interventions both on-site and in community settings, aligned with each student's unique goals and objectives.
  • Instructing and closely monitoring students during classroom lessons, ensuring instructional fidelity, and applying targeted strategies to enhance student comprehension and successful course completion.
  • Encouraging individual student growth by consistently tracking progress against established timelines and proactively communicating with classroom teachers regarding students' successes and areas needing additional intervention.
  • Managing student behavior effectively, reinforcing our school's philosophy and policies, and applying consistent disciplinary measures in collaboration with classroom teachers.
  • Supporting and mentoring students facing academic challenges, encouraging personal growth, and assisting them in developing essential community, vocational, leisure, domestic, academic, and social skills.
  • Completing clear, accurate, and timely documentation of student behaviors and performance, reporting meaningful observations, and offering actionable recommendations to relevant staff.
  • Assisting with the preparation of detailed behavioral reports, daily activity logs, and other necessary documentation.
  • Communicating proactively and clearly with students, colleagues, supervisors, and families regarding student needs, achievements, and areas of concern, working in close partnership with teachers and administration.
  • Maintaining strict confidentiality of all student records and information at all times.
  • Participating actively in assurance and accreditation activities, contributing to achieving site performance standards and accreditation requirements.
  • Participating in school-wide, student-parent, and advisory meetings to foster collaborative support networks and positive educational outcomes.
  • Responding positively and constructively to formal and informal feedback, demonstrating continuous professional growth.
  • Performing additional responsibilities as needed to support student success and contribute to the overall effectiveness of our educational community.
Qualifications Required:
  • High school diploma or equivalent w/ passage of basic skills test.
  • Associate degree or higher in education or a closely related field of study preferred.
  • Licensed currently or in the process of obtaining an IL state school support personnel (SSP) credential.
  • Ability to obtain and maintain certification in company approved crisis management training.
  • Prior experience providing instruction, guidance and/or support to children; preferably in an alternative, special education and/or behavioral health program setting.
  • Highly skilled in working with children with learning disabilities, autism spectrum disorders, emotional behavioral disorders and/or other related disabilities.
  • Ability to think and act quickly and calmly in an emergency and make independent decisions.
  • Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals.
  • Solid motivational skills and willingness to be flexible and adapt to changing priorities and new initiatives.
  • Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
  • Knowledge of relevant technology including experience with instructional technology, Microsoft Office Suite, database entry and basic office equipment.

    Ombudsman Educational Services is a division of ChanceLight Behavioral Health, Therapy, & Education , the nation's leading provider of alternative and special education programs for children and young adults. For more than 50 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives !
    Learn more about our history, our mission, and the program services we provide by visiting the link below:
      At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Y our path to a truly rewarding career starts here - where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education!
      Perks and Benefits Include:
      • Comprehensive Medical, Dental and Vision Plans
      • FREE Telehealth and Virtual Counseling Sessions
      • FREE Health Advocacy Services and 24/7 Nurse Line
      • Company Paid Life & Disability Insurance
      • Company Paid Employee Assistance Program
      • Flexible Spending and Health Savings Accounts
      • Personal Protection Insurance Plans
      • Cigna Healthy Pregnancies, Healthy Babies Program
      • Legal Services Insurance
      • Pet Health Insurance
      • Accrual-based Paid Time Off
      • School Hours and Paid Holiday Schedule
      • Extensive Personal and Life Event Paid Leave Policy
      • 401k Retirement Saving Plan
      • Perks at Work Employee Discount Program
      • Opportunities for Growth & Development
      • And So Much More!
      If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future - This Is Your Chance !
      Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!
      Careers, With ChanceLight Work. With Purpose.
      Copyright 2026 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight company Benefit plans and eligibility requirements may vary based on role and employment status.
      Education Required
      • High School or better in Diploma or Equivalent
      Preferred
      • Associates or better in Related Field of Study
      Licenses & Certifications Required
      • IL - School Support - SSP
      • Crisis Prevention Inst
      Skills Preferred
      • Alternative Education
      • Crisis Intervention
      • Behavioral Support
      • Personalized Instruction
      • Student Coaching/Mentorship
      • Student Engagement
      • Working With At-Risk Students
      • Assistant Teaching
      • Academic Support
      • High School Education
      • Scheduling/Time Management
      • Record Keeping & Reporting
      • Individualized Education Programs (IEP)
      • Behavioral Disorders
      • Learning Disabilities
      • Performance Motivation
      • Attention to Detail
      • Communication
      • Interpersonal Skills
      • Computer Skills
      Behaviors Preferred
      • Enthusiastic: Shows intense and eager enjoyment and interest
      • Team Player: Works well as a member of a group
      Motivations Preferred
      • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
      Equal Opportunity Employer
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

      Apply