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Remote Itil Trainer Jobs (NOW HIRING)

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Provide training and guidance to end-users, stakeholders, and administrators. * Maintain ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Provide training and guidance to end-users, stakeholders, and administrators. * Maintain ...

Humana

Senior Incident Management Practice Engineer

Tampa, FL · On-site +1

$108K - $148K/yr

Strong understanding of ITIL 4 practices, with experience integrating Incident Management with ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Provide training and guidance to end-users, stakeholders, and administrators. * Maintain ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Provide training and guidance to end-users, stakeholders, and administrators. * Maintain ...

Humana

Senior Incident Management Practice Engineer

Dallas, TX · On-site +1

$113K - $155K/yr

Strong understanding of ITIL 4 practices, with experience integrating Incident Management with ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

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All JobsRemote Itil Trainer Jobs

Remote Itil Trainer information

See salary details

$5

$25

$63

How much do remote itil trainer jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote itil trainer in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Remote Itil Trainer vs Remote Scrum Master?

AspectRemote Itil TrainerRemote Scrum Master
CertificationsITIL certifications, training credentialsScrum Master certifications (CSM, PSM)
Work EnvironmentOnline training sessions, workshopsFacilitating Agile teams remotely
Industry UsageIT service management, consulting firmsSoftware development, IT projects

Both roles often require certifications and involve online collaboration. While the Remote Itil Trainer focuses on delivering ITIL training and certifications, the Remote Scrum Master facilitates Agile processes within teams. They share similar remote work environments but serve different industry needs and skill sets.

More about Remote Itil Trainer jobs
What cities are hiring for Remote Itil Trainer jobs? Cities with the most Remote Itil Trainer job openings:
What are the most commonly searched types of Itil Trainer jobs? The most popular types of Itil Trainer jobs are:
What states have the most Remote Itil Trainer jobs? States with the most job openings for Remote Itil Trainer jobs include:
What job categories do people searching Remote Itil Trainer jobs look for? The top searched job categories for Remote Itil Trainer jobs are:
Remote Itil Trainer jobs near you
Infographic showing various Remote Itil Trainer job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $52,554 per year, or $25.3 per hour.
Technical Desk Analyst, Remote - NM,TX or, AZ only

Technical Desk Analyst, Remote - NM,TX or, AZ only

UnityBPO

Albuquerque, NM • On-site, Remote

$14 - $16.50/hr

Full-time

Posted 14 days ago

Job description

Job Type
Full-time
Description
Must be available to work Monday through Friday, shifts scheduled between 6 AM and 9 PM MST. Specific work shifts will be confirmed with successful candidates prior to their start date.
Full-Time Remote (Must reside in New Mexico, Texas, or Arizona)
Make a Difference with Every Call
Are you passionate about technology and love helping people solve problems? At UnityBPO, we empower healthcare professionals by ensuring their technology works seamlessly-so they can focus on what really matters: patient care.
Who We Are
UnityBPO is a leading healthcare IT company dedicated to supporting front-line healthcare workers and their patients. From our headquarters in Albuquerque, NM, we serve clients across the country with a remote team based in New Mexico, Texas,and Arizona.
Our culture is built on respect, honesty, and growth. We provide ongoing training, support your pursuit of certifications, and offer real opportunities for career development-all while making a meaningful difference in healthcare every day.
As a Service Desk Analyst, you'll be a vital part of our support team, helping clinicians, administrative staff, and healthcare providers resolve technical issues efficiently and empathetically. You'll be the first line of support for our clients, delivering exceptional service that directly impacts patient outcomes.
What You'll Do
  • Provide first-level technical support for hardware and software problems, (Microsoft Office, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony, etc.).
  • Support multiple clients
  • Identify and document customer issues clearly and accurately
  • Escalate unresolved tickets to appropriate internal teams as needed
  • Accurately assign ticket urgency and impact following ITIL best practices
  • Assist clinicians-including doctors, nurses, and therapists-with EHR usability
  • Deliver outstanding customer service through clear communication, patience, and empathy

Requirements
  • High School diploma or GED (or equivalent experience)
  • Must have hard wired connection to router.
  • Previous experience in a customer service or technical support role
  • Basic knowledge of PC operations and desktop applications
  • Strong verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Openness to feedback and eagerness to learn
  • Adaptability and self-motivation in a remote work setting

Preferred but not required:
  • CompTIA A+ certification
  • Experience working in Electronic Health Record (EHR) systems
  • Familiarity with medical terminology

Before You Apply
Please complete the Microsoft Speed Test and email your results to speedtest@unitybpo.com. Be sure your computer is connected via Ethernet for accurate results.
Why Join UnityBPO?
  • Mission-Driven Work: Support healthcare teams and improve patient lives through technology
  • Career Growth: We invest in your development and pay for technical certifications
  • Remote Flexibility: Work from the comfort of your home in NM, TX, AZ, or CO
  • Inclusive Culture: We welcome applicants of all ages and backgrounds, including stay-at-home parents and retirees
  • Leadership Access: Share your ideas directly with leadership, including the CEO
  • Supportive Environment: Be part of a team that values transparency, communication, and collaboration

Disclaimer
  • The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
  • It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
  • The preceding job description does not alter the "at will" status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$14.00 -$16.50

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