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Senior Itil Trainer Jobs (NOW HIRING)

TekSynap

Senior Quality Assurance Manager

Reston, VA · On-site

... training and mentorship to personnel, ensuring proper resourcing, and status reporting to senior ... CMMI trained, A certified lead auditor (ISO), An appraisal team member • Familiarity with ITIL ...

TekSynap

Senior Quality Assurance Manager

Reston, VA · On-site

... training and mentorship to personnel, ensuring proper resourcing, and status reporting to senior ... CMMI trained, A certified lead auditor (ISO), An appraisal team member • Familiarity with ITIL ...

Comtech, LLC

Senior Technical Writer

Arlington, VA

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... well as training and communications material, preferably within a senior level DoD working ...

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Senior Itil Trainer information

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$24.5K

$77.3K

$136.5K

How much do senior itil trainer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for senior itil trainer in the United States is $77,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a Senior ITIL Trainer do?

A Senior ITIL Trainer is responsible for delivering advanced training on ITIL (Information Technology Infrastructure Library) frameworks and best practices to IT professionals and organizations. They design and conduct courses, evaluate participants, and provide expert guidance on implementing ITIL processes to improve IT service management. Senior trainers often have extensive experience in ITIL, hold advanced certifications, and may also develop training materials or mentor junior trainers. Their role is crucial in helping organizations enhance their IT service delivery and align IT services with business goals.

What are the key skills and qualifications needed to thrive as a Senior ITIL Trainer?

To thrive as a Senior ITIL Trainer, you need deep expertise in ITIL frameworks, IT service management, and significant experience delivering technical training, usually supported by advanced ITIL certifications (such as ITIL Expert or Master). Familiarity with learning management systems (LMS), online training platforms, and digital presentation tools is essential. Outstanding communication, coaching abilities, and adaptability help trainers engage diverse audiences and tailor instruction to different learning styles. These skills ensure trainees gain practical, actionable ITIL knowledge that can be applied to improve organizational IT service delivery.

What are some common challenges faced by Senior ITIL Trainers when delivering training to diverse groups?

Senior ITIL Trainers often encounter groups with varying levels of ITIL experience, learning styles, and professional backgrounds. Balancing the pace of training to keep both newcomers and experienced professionals engaged can be challenging. Additionally, translating complex ITIL concepts into real-world scenarios that resonate with different industries requires adaptability and strong communication skills. Effective trainers regularly use interactive activities and tailored examples to ensure all participants are able to connect with and apply ITIL best practices.

What is the difference between Senior Itil Trainer vs Itil Trainer?

AspectSenior Itil TrainerItil Trainer
CertificationsITIL Expert, Intermediate certificationsITIL Foundation, Intermediate certifications
Experience5+ years in training and IT service management1-3 years in ITIL training roles
Work EnvironmentCorporate training, consulting firms, large organizationsTraining providers, corporate workshops, online platforms
ResponsibilitiesDesigning advanced training programs, mentoring trainersDelivering ITIL courses, preparing training materials

The main difference between a Senior Itil Trainer and an Itil Trainer lies in experience, certifications, and responsibilities. Senior Itil Trainers typically have more advanced certifications and years of experience, often mentoring others and designing complex training programs. Itil Trainers focus on delivering courses and foundational training. Both roles are essential in IT service management education, but the senior position involves higher expertise and leadership in training initiatives.

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Senior Itil Trainer jobs near you
Infographic showing various Senior Itil Trainer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,350 per year, or $37.2 per hour.

ITIL Manager with Security Clearance

TEKsystems c/o Allegis Group

Fort Belvoir, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Title: • ITIL Manager Location: • Reston, Virginia (ON-SITE) Clearance Required:
• Top Secret/SCI Certification Required:
• ITILv4 Years of Experience Required:
• 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience Top Skills Required:
• ​Knowledge of the Service Management workflows and ITSM processes
• Current ​ITIL 4 certification and training
• ​Experience implementing and using ServiceNow as a knowledge management repository
• ​Proficiency in data analysis and statistical methods
• ​Excellent problem-solving and analytical skills
• ​Strong communication and interpersonal skills
• ​Ability to work in a fast-paced, dynamic environment Job Description:
We are seeking an experienced Senior ITIL Network Knowledge Manager to join our IT service management team supporting a DOD customer on Ft. Belvoir, VA. The ideal candidate will ensure the quality, accuracy, and effectiveness of our network knowledge management processes in alignment with ITIL v4 best practices. ​Responsibilities:
•​ Assist in developing, implementing, and maintaining ITIL-based knowledge management processes for service desk and IT operations
• ​Develop and enforce quality standards for knowledge articles and documentation
• ​Monitor, manage, and maintain knowledge articles within ServiceNow
• ​Conduct regular audits of the knowledge management system to ensure compliance with customer’s policies, procedures, governance and ITIL guidelines
• Collaborate with operations and engineering teams to capture, validate, and organize knowledge effectively
• ​Analyze and report on knowledge usage, gaps, and improvement opportunities
• Train staff on ITIL knowledge management practices and tools
• ​Ensure knowledge base articles are up-to-date, relevant, and easily accessible
• ​Implement continuous improvement initiatives for knowledge management processes
• ​Coordinate with change management and problem management teams to update knowledge based on incidents and changes
• ​Support continuous improvement initiatives within the incident management function. • This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
• Because an active or interim DoD clearance is required, U.S. Citizenship is required o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
 Medical, dental & vision
 Critical Illness, Accident, and Hospital
 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
 Life Insurance (Voluntary Life & AD&D for the employee and dependents)
 Short and long-term disability
 Health Spending Account (HSA)
 Transportation benefits
 Employee Assistance Program
 Time Off/Leave (PTO, Vacation or Sick Leave)

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