Certifications such as CompTIA A+, ITIL Foundation, or equivalent. * Experience with Active ... User training and onboarding/oAboarding (JML) * Site documentation (floor plans, architecture)
Certifications such as CompTIA A+, ITIL Foundation, or equivalent. * Experience with Active ... User training and onboarding/oAboarding (JML) * Site documentation (floor plans, architecture)
Certifications such as CompTIA A+, ITIL Foundation, or equivalent. * Experience with Active ... User training and onboarding/oAboarding (JML) * Site documentation (floor plans, architecture)
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Certifications such as CompTIA A+, ITIL Foundation, or equivalent. * Experience with Active ... User training and onboarding/oAboarding (JML) * Site documentation (floor plans, architecture)
Freelance Itil Trainer information
See salary details
$5.29 - $10.60
0% of jobs
$15.64 is the 25th percentile. Wages below this are outliers.
$10.60 - $15.91
26% of jobs
The median wage is $19.14 / hr.
$15.91 - $21.22
39% of jobs
$26.13 is the 75th percentile. Wages above this are outliers.
$21.22 - $26.53
11% of jobs
$26.53 - $31.84
9% of jobs
$31.84 - $37.15
7% of jobs
$37.15 - $42.46
2% of jobs
$42.46 - $47.77
3% of jobs
$47.77 - $53.08
1% of jobs
$53.08 - $58.39
1% of jobs
$58.39 - $63.70
0% of jobs
$5
$25
$63
How much do freelance itil trainer jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for freelance itil trainer in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $28.85 per hour, depending on experience, location, and employer.
What cities are hiring for Freelance Itil Trainer jobs?
Cities with the most Freelance Itil Trainer job openings:
What are the most commonly searched types of Itil Trainer jobs?
The most popular types of Itil Trainer jobs are:
What states have the most Freelance Itil Trainer jobs?
States with the most job openings for Freelance Itil Trainer jobs include:
Full-time
Posted 5 days ago
Job description
Job Description: Field Engineer - End User Devices & Hands and Feet Support
Key Responsibilities
End-User Device Support
Hands and Feet Support
Incident and Request Management
Inventory and Asset Management
Required Skills and Qualifications
Preferred Skills (Good-to-Have)
Work Environment
Key Activities
Key Responsibilities
End-User Device Support
- Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals.
- Perform hardware diagnostics, repairs, upgrades, and installations.
- Troubleshoot and resolve software-related issues, including operating systems, applications, and patches.
- Configure and provision end-user devices based on organizational standards.
Hands and Feet Support
- Act as the on-site technical resource for remote IT teams, assisting with physical tasks such as hardware replacements, cable management, and device installations.
- Perform basic network troubleshooting and assist in resolving connectivity issues.
- Support server room activities, including racking and stacking equipment, cable patching, and hardware inspections.
Incident and Request Management
- Respond promptly to service requests and incidents raised by end users or IT teams.
- Document and escalate unresolved issues to higher-level support teams.
- Ensure timely resolution of issues within defined SLAs.
Inventory and Asset Management
- Maintain accurate records of IT assets, including end-user devices and peripherals.
- Assist in tracking and managing inventory levels for spare parts and equipment.
Required Skills and Qualifications
- Proven experience in providing on-site support for end-user devices and IT hardware.
- Strong knowledge of Windows, macOS, and mobile operating systems.
- Hands-on experience with hardware diagnostics, repairs, and installations.
- Basic understanding of networking concepts, including LAN, WAN, and Wi-Fi troubleshooting.
- Familiarity with IT service management tools and ticketing systems.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
Preferred Skills (Good-to-Have)
- Certifications such as CompTIA A+, ITIL Foundation, or equivalent.
- Experience with Active Directory, OAice 365, and remote support tools.
- Knowledge of server hardware and basic data center operations.
- Familiarity with imaging and deployment tools (e.g., SCCM, MDT).
- Experience in working in multi-site environments.
Work Environment
- Requires travel to various locations to provide on-site support.
- Ability to lift and move IT equipment as needed.
- Availability for on-call support and flexible working hours.
Key Activities
- On-site & remote deskside support for dedicated sites
- 24x5 coverage with on call for off-hours; project off-hour support
- User training and onboarding/oAboarding (JML)
- Site documentation (floor plans, architecture)
- Asset & equipment management (inventory, refreshes, storage/distribution/disposal)
- Smart Hands (printers, network, voice, servers)
- Data/server room upkeep
- Conference room A/V & Teams Rooms support
- Mobile phone support
- VIP support
- GMP & non-GMP lab systems support (hardware, software, user accounts)
- SLA tracking and reporting
About Sybex Support Services
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