ServiceNow Trainer
San Ramon, CA · On-site +1
$80K/yr
Understanding of ITIL foundation or ITIL certified. Deliverables * Develop a training curriculum to ... Remote
ServiceNow Trainer
San Ramon, CA · On-site +1
$80K/yr
Understanding of ITIL foundation or ITIL certified. Deliverables * Develop a training curriculum to ... Remote
$39.75 - $53/hr
This role ensures service desk and remote services staff are technically proficient, process ... Ensures training aligns with ITIL practices, security/compliance requirements (e.g., HIPAA where ...
$39.75 - $53/hr
This role ensures service desk and remote services staff are technically proficient, process ... Ensures training aligns with ITIL practices, security/compliance requirements (e.g., HIPAA where ...
Knowledge Transfer and Training: Platform Security: Reporting and Analytics: Vendor Management ... Strong knowledge of ITSM processes and ITIL framework. Experience with scripting languages ...
Knowledge Transfer and Training: Platform Security: Reporting and Analytics: Vendor Management ... Strong knowledge of ITSM processes and ITIL framework. Experience with scripting languages ...
... ITIL methodology. Enhanced computer literacy is required. Understanding of contact center ... Capable of analyzing and resolving routine problems based on existing documentation, training, and ...
... ITIL methodology. Enhanced computer literacy is required. Understanding of contact center ... Capable of analyzing and resolving routine problems based on existing documentation, training, and ...
ServiceNow Supervisor
$89K - $142K/yr
Remote - VA Requisition Number: R158343 ServiceNow Supervisor (Open) How You'll Help Transform ... Identify skill gaps and coordinate targeted training and certifications. * Enforce ITIL best ...
ServiceNow Supervisor
$89K - $142K/yr
Remote - VA Requisition Number: R158343 ServiceNow Supervisor (Open) How You'll Help Transform ... Identify skill gaps and coordinate targeted training and certifications. * Enforce ITIL best ...
Nuvolo Developer (Remote)
Mclean, VA · On-site +1
$54.50 - $75/hr
... training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
Nuvolo Developer (Remote)
Mclean, VA · On-site +1
$54.50 - $75/hr
... training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
$54.50 - $75/hr
... training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
$54.50 - $75/hr
... training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
Experience with desktop remote control tools (i.e., ScreenConnect, Bomgar LogMeIn, etc ... ITIL training and/or experience * Previous experience in a call center environment * Applied ...
Experience with desktop remote control tools (i.e., ScreenConnect, Bomgar LogMeIn, etc ... ITIL training and/or experience * Previous experience in a call center environment * Applied ...
Remote Support Technician
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests ... Provide user support and basic training for common applications, system procedures, and office ...
Remote Support Technician
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests ... Provide user support and basic training for common applications, system procedures, and office ...
Remote Support Technician
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests ... Provide user support and basic training for common applications, system procedures, and office ...
Remote Support Technician
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests ... Provide user support and basic training for common applications, system procedures, and office ...
Deliver service and support to end-users, including via remote connection or over the Internet ... Knowledge of customer service principles and practices (ITIL training a plus) * Medical/clinical ...
Deliver service and support to end-users, including via remote connection or over the Internet ... Knowledge of customer service principles and practices (ITIL training a plus) * Medical/clinical ...
Remote (pure remote option no location preference) Position type: Contract Job Requirements: -Lead ... communications and training materials -Flexibility to adjust to multiple demands, shifting ...
Remote (pure remote option no location preference) Position type: Contract Job Requirements: -Lead ... communications and training materials -Flexibility to adjust to multiple demands, shifting ...
... planning, training, and go-live support. • Drive adoption of best practices and process ... or ITIL certifications are a plus. If you have a strong background in ERP transformations ...
Quick apply
... planning, training, and go-live support. • Drive adoption of best practices and process ... or ITIL certifications are a plus. If you have a strong background in ERP transformations ...
... ITIL processes for incident, problem, and change management. • Performance Monitoring: Track and ... training, and licensure and certifications. To support the ability to reward for merit-based ...
... ITIL processes for incident, problem, and change management. • Performance Monitoring: Track and ... training, and licensure and certifications. To support the ability to reward for merit-based ...
ITSM Incident Response Analyst
$30 - $48/hr
Remote Type: Independent Contract - Corp to Corp/1099 Start Date: ASAP Pay Rate: $30-48/hr ... training in Computer Science, Information Systems Management preferred * ITIL and Service Now ...
ITSM Incident Response Analyst
$30 - $48/hr
Remote Type: Independent Contract - Corp to Corp/1099 Start Date: ASAP Pay Rate: $30-48/hr ... training in Computer Science, Information Systems Management preferred * ITIL and Service Now ...
Service Desk Manager
Albany, NY · Remote
Remote We are currently seeking candidates who meet the following qualifications. Key ... Implement and maintain ITIL best practices for incident, request, and problem management. * Drive ...
Quick apply
Service Desk Manager
Albany, NY · Remote
Remote We are currently seeking candidates who meet the following qualifications. Key ... Implement and maintain ITIL best practices for incident, request, and problem management. * Drive ...
SAP MM- lead Functional consultant-Remote
$64.50 - $88/hr
... training, change management, support * Effectively promote process best practices * Retail or ... ITIL and VSIT guidelines. 3) Support the identification of enhancement opportunities to standardize ...
SAP MM- lead Functional consultant-Remote
$64.50 - $88/hr
... training, change management, support * Effectively promote process best practices * Retail or ... ITIL and VSIT guidelines. 3) Support the identification of enhancement opportunities to standardize ...
Implement, manage and support ITIL-aligned processes including Incident, Service Requests, Problem ... Conduct regular training and mentoring sessions for Service Desk staff to ensure skill development ...
Implement, manage and support ITIL-aligned processes including Incident, Service Requests, Problem ... Conduct regular training and mentoring sessions for Service Desk staff to ensure skill development ...
Relevant certifications in configuration management, ITIL, or related fields. * Any relevant ... Ability to develop and deliver training programs for team members on configuration management best ...
Quick apply
Relevant certifications in configuration management, ITIL, or related fields. * Any relevant ... Ability to develop and deliver training programs for team members on configuration management best ...
Lead, coach, and develop a team of Level 13 service desk technicians, including hiring, training ... Strong understanding of ITSM/ITIL processes (incident, problem, change, request); ITIL ...
Quick apply
Lead, coach, and develop a team of Level 13 service desk technicians, including hiring, training ... Strong understanding of ITSM/ITIL processes (incident, problem, change, request); ITIL ...
Remote Itil Trainer information
See salary details
$5.29 - $10.60
0% of jobs
$15.64 is the 25th percentile. Wages below this are outliers.
$10.60 - $15.91
26% of jobs
The median wage is $19.14 / hr.
$15.91 - $21.22
39% of jobs
$26.13 is the 75th percentile. Wages above this are outliers.
$21.22 - $26.53
11% of jobs
$26.53 - $31.84
9% of jobs
$31.84 - $37.15
7% of jobs
$37.15 - $42.46
2% of jobs
$42.46 - $47.77
3% of jobs
$47.77 - $53.08
1% of jobs
$53.08 - $58.39
1% of jobs
$58.39 - $63.70
0% of jobs
$5
$25
$63
How much do remote itil trainer jobs pay per hour?
As of Jul 4, 2026, the average hourly pay for remote itil trainer in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $28.85 per hour, depending on experience, location, and employer.
What is the difference between Remote Itil Trainer vs Remote Scrum Master?
| Aspect | Remote Itil Trainer | Remote Scrum Master |
|---|---|---|
| Certifications | ITIL certifications, training credentials | Scrum Master certifications (CSM, PSM) |
| Work Environment | Online training sessions, workshops | Facilitating Agile teams remotely |
| Industry Usage | IT service management, consulting firms | Software development, IT projects |
Both roles often require certifications and involve online collaboration. While the Remote Itil Trainer focuses on delivering ITIL training and certifications, the Remote Scrum Master facilitates Agile processes within teams. They share similar remote work environments but serve different industry needs and skill sets.
More about Remote Itil Trainer jobs
What cities are hiring for Remote Itil Trainer jobs? Cities with the most Remote Itil Trainer job openings:
What are the most commonly searched types of Itil Trainer jobs? The most popular types of Itil Trainer jobs are:
What states have the most Remote Itil Trainer jobs? States with the most job openings for Remote Itil Trainer jobs include:
What job categories do people searching Remote Itil Trainer jobs look for? The top searched job categories for Remote Itil Trainer jobs are:
$80K/yr
Full-time
Posted 15 days ago
Job description
Job Description
A ServiceNow Trainer is responsible for educating individuals and teams on how to effectively use the ServiceNow platform. They design, develop, and deliver training programs, covering topics such as IT service management (ITSM), workflows, and automation. Trainers may conduct in-person or virtual and train the trainer sessions; create training materials; and assess learner progress. Their goal is to ensure users can efficiently utilize ServiceNow to improve business processes.
Primary Responsibilities
Qualifications
Deliverables
Work Location: Remote
A ServiceNow Trainer is responsible for educating individuals and teams on how to effectively use the ServiceNow platform. They design, develop, and deliver training programs, covering topics such as IT service management (ITSM), workflows, and automation. Trainers may conduct in-person or virtual and train the trainer sessions; create training materials; and assess learner progress. Their goal is to ensure users can efficiently utilize ServiceNow to improve business processes.
Primary Responsibilities
- Facilitate live (virtual and in-person) ServiceNow training for technical and non-technical audiences.
- Deliver targeted training on new features, portals, workflows, and catalog items.
- Produce and maintain high-quality training videos, instructor guides, reference guides, and job aids.
- Identify training gaps using customer feedback and Knowledge Article trends, and recommend improvements.
- Maintain training materials in both digital and print formats to support broad accessibility.
- Ensure training programs evolve to meet new requirements by identifying and implementing efficiency and effectiveness enhancements.
- Collaborate with product owners, developers, and stakeholders to ensure training aligns with new releases and platform enhancements.
Qualifications
- Hands on experience using the ServiceNow platform
- 3+ years facilitating tailored in person, virtual and train the trainer training
- 3+ years drafting user documentation (Knowledge Articles, user guides, process guides, job aids)
- Strong verbal and written communication skills for training diverse audiences
- Ability to simplify complex technical concepts into accessible training materials
- Experience collaborating with cross functional teams to refine training requirements and content
- Possess excellent customer service skills
- Ability to multi-task and self-assign work in a fast-paced environment.
- Understanding of ITIL foundation or ITIL certified.
Deliverables
- Develop a training curriculum to include module-by-module breakdown with learning objectives, prerequisites, and outcomes and suggested session length and sequence for each module.
- Create training materials that include PowerPoint/Google Slides decks with visuals and examples, hands-on exercise guides and lab instructions (where appropriate), video tutorials for complex workflows or configurations and cheat sheets for quick reference.
- Design a Performance Analytics training package to include step-by-step guide to creating dashboards and widgets; sample datasets/mock scenarios for practice; and best practices for data visualization and reporting.
- Generate a Train-the-Trainer Program
- Provide Post-Training Support in the form of Q&A session recordings or FAQs, follow-up email or portal access for learners, feedback collection and analysis for future updates.
- Centralize library of all training assets (Confluence, SharePoint, or LMS) with version control and change logs for updates.
Work Location: Remote
About eCIFM Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
San Ramon, CA, US
Year founded
2000