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Remote Itil Trainer Jobs (NOW HIRING)

Nordic

$39.75 - $53/hr

This role ensures service desk and remote services staff are technically proficient, process ... Ensures training aligns with ITIL practices, security/compliance requirements (e.g., HIPAA where ...

Nordic

$20.75 - $26.75/hr

Performing remote troubleshooting through technical diagnostic techniques, remote software, and ... ITIL training and/or experience desired * Industry-specific certification(s) (e.g., CompTIA A ...

A1FED Inc

$54.50 - $75/hr

... training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...

A1FED Inc

Nuvolo Developer (Remote)

Mclean, VA · On-site +1

$54.50 - $75/hr

... training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...

MMI

ServiceNow Administrator

Alpharetta, GA · Remote

Remote (pure remote option no location preference) Position type: Contract Job Requirements: -Lead ... communications and training materials -Flexibility to adjust to multiple demands, shifting ...

ThinkHire LLC

Be Seen First

ITSM Manager ( REMOTE )

Charlotte, NC · Remote

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ITIL processes, including Incident Management, Major Incident Management, Request Management, Problem Management, Change Management, Knowledge Management. Supports stakeholder training in the ...

Govcio LLC

Technical Project Manager (Remote)

$140K - $160K/yr

... training resources, and help desk channels. * Coordinate post-provisioning "surge" support for ... ITIL Certified, Scrum Product Owner Certified, Scum Master Certified (CSM), PMP, PMP-ACP, ITIL ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests ... Provide user support and basic training for common applications, system procedures, and office ...

DecisionPoint | Cortek

Change Manager

... ITIL-based processes. The Change Manager is responsible for maintaining disciplined, traceable, and ... This position is fully remote. Duties & Responsibilities The Change Manager will: * Lead the full ...

VetsEZ

Dynatrace Developer (Remote Opportunity)

Atlanta, GA · On-site +1

$53.25 - $70.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Familiarity with complex Salesforce environments, incident prevention strategies, and ITIL or ... Training Opportunities * Remote Opportunity Note: Selected candidates will be required to complete ...

GDIT

Configuration Manager - Medicaid Systems

WV · On-site +1

$111K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the configuration project team members for onboarding, training, and task assignments ... ITIL Certification preferred Additional Information: Work Arrangements: Remote. Travel 20-50 ...

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Remote Itil Trainer information

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$5

$25

$63

How much do remote itil trainer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote itil trainer in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Remote Itil Trainer vs Remote Scrum Master?

AspectRemote Itil TrainerRemote Scrum Master
CertificationsITIL certifications, training credentialsScrum Master certifications (CSM, PSM)
Work EnvironmentOnline training sessions, workshopsFacilitating Agile teams remotely
Industry UsageIT service management, consulting firmsSoftware development, IT projects

Both roles often require certifications and involve online collaboration. While the Remote Itil Trainer focuses on delivering ITIL training and certifications, the Remote Scrum Master facilitates Agile processes within teams. They share similar remote work environments but serve different industry needs and skill sets.

More about Remote Itil Trainer jobs

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What are the most commonly searched types of Itil Trainer jobs?

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Remote Itil Trainer jobs near you
Infographic showing various Remote Itil Trainer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,554 per year, or $25.3 per hour.

ServiceNow Trainer

eCIFM Solutions Inc.

San Ramon, CA • On-site, Remote

$80K/yr

Full-time

Re-posted 28 days ago

Job description

Job Description
A ServiceNow Trainer is responsible for educating individuals and teams on how to effectively use the ServiceNow platform. They design, develop, and deliver training programs, covering topics such as IT service management (ITSM), workflows, and automation. Trainers may conduct in-person or virtual and train the trainer sessions; create training materials; and assess learner progress. Their goal is to ensure users can efficiently utilize ServiceNow to improve business processes.
Primary Responsibilities
  • Facilitate live (virtual and in-person) ServiceNow training for technical and non-technical audiences.
  • Deliver targeted training on new features, portals, workflows, and catalog items.
  • Produce and maintain high-quality training videos, instructor guides, reference guides, and job aids.
  • Identify training gaps using customer feedback and Knowledge Article trends, and recommend improvements.
  • Maintain training materials in both digital and print formats to support broad accessibility.
  • Ensure training programs evolve to meet new requirements by identifying and implementing efficiency and effectiveness enhancements.
  • Collaborate with product owners, developers, and stakeholders to ensure training aligns with new releases and platform enhancements.

Qualifications
  • Hands on experience using the ServiceNow platform
  • 3+ years facilitating tailored in person, virtual and train the trainer training
  • 3+ years drafting user documentation (Knowledge Articles, user guides, process guides, job aids)
  • Strong verbal and written communication skills for training diverse audiences
  • Ability to simplify complex technical concepts into accessible training materials
  • Experience collaborating with cross functional teams to refine training requirements and content
  • Possess excellent customer service skills
  • Ability to multi-task and self-assign work in a fast-paced environment.
  • Understanding of ITIL foundation or ITIL certified.

Deliverables
  • Develop a training curriculum to include module-by-module breakdown with learning objectives, prerequisites, and outcomes and suggested session length and sequence for each module.
  • Create training materials that include PowerPoint/Google Slides decks with visuals and examples, hands-on exercise guides and lab instructions (where appropriate), video tutorials for complex workflows or configurations and cheat sheets for quick reference.
  • Design a Performance Analytics training package to include step-by-step guide to creating dashboards and widgets; sample datasets/mock scenarios for practice; and best practices for data visualization and reporting.
  • Generate a Train-the-Trainer Program
  • Provide Post-Training Support in the form of Q&A session recordings or FAQs, follow-up email or portal access for learners, feedback collection and analysis for future updates.
  • Centralize library of all training assets (Confluence, SharePoint, or LMS) with version control and change logs for updates.

Work Location: Remote

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