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Trainee Itil Trainer Jobs (NOW HIRING)

Provide Agent performance input to the trainees throughout the training process, while updating ... ITIL knowledge and experience * Experience with legacy Microsoft Office Suites (Outlook, Word ...

Provide Agent performance input to the trainees throughout the training process, while updating ... ITIL knowledge and experience * Experience with legacy Microsoft Office Suites (Outlook, Word ...

Provide Agent performance input to the trainees throughout the training process, while updating ... ITIL knowledge and experience * Experience with legacy Microsoft Office Suites (Outlook, Word ...

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Infographic showing various Trainee Itil Trainer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,514 per year, or $25.2 per hour.

Network Operations Center (NOC) Trainer

CACI International Inc

Springfield, VA • On-site

Full-time

Re-posted 8 days ago


Job description

Job Summary:
CACI International Inc is seeking an experienced and enthusiastic Network Operations Center (NOC) Trainer to join their team. The role involves developing and delivering training programs for NOC staff to ensure they have the skills necessary to monitor, maintain, and troubleshoot network infrastructure.
Responsibilities:
• Develop and maintain training materials and lesson plans, including presentations, hands-on exercises, and documentation for NOC procedures and best practices.
• Conduct classroom and on-the-job training sessions for new and existing NOC staff.
• Assess training needs and design curriculum to address skill gaps.
• Stay up-to-date with the latest processes, network technologies, tools, and industry trends to ensure training content remains relevant.
• Collaborate with NOC managers and team leads to identify areas for improvement in staff performance.
• Create and administer tests to evaluate trainees' comprehension and skill levels.
• Provide ongoing mentorship and support to NOC staff.
• Develop and implement strategies to measure the effectiveness of training programs.
• Assist in the creation and maintenance of NOC standard operating procedures (SOPs).
Qualifications:
Required:
• Bachelors’ degree or equivalent work experience
• 5+ years’ of related work experience
• Proven experience in developing and delivering technical training programs.
• Strong knowledge of network protocols, infrastructure, and troubleshooting techniques.
• Familiarity with network monitoring tools and ticketing systems.
• Excellent communication and presentation skills.
• Ability to explain complex technical concepts in an easy-to-understand manner.
• Experience with remote training tools and virtual classrooms.
• Strong organizational and time management skills
Preferred:
• Familiarity with ITIL framework and service management best practices.
• Certifications in training or instructional design (e.g., Certified Professional in Learning and Performance (CPLP)).
Company:
At CACI International Inc (NYSE: CACI), our 27,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security. Founded in 1962, the company is headquartered in Arlington, USA, with a team of 10001+ employees. The company is currently Late Stage.