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Senior Itil Trainer Jobs (NOW HIRING)

GDIT

Business Analyst, Senior

Concord, NC · On-site

$86K - $111K/yr

Business Analysis, ITSM/ITIL Best Practices, Scrum (Agile) Certifications: None Experience: 5 + ... training so capabilities reach the enterprise. * Map current-state (as-is) processes and design re ...

Trak Group

Senior Network Engineer

Hamilton, OH · Remote

$96K - $132K/yr

Follow ITIL-based incident, problem, change, configuration, performance, and capacity management ... Provide technical leadership, mentoring, and training to junior engineers and support staff.

C3EL

Senior Project Manager & Site Lead Fort Shafter Flats, HI Apply **CONTINGENT UPON CONTRACT AWARD ... Completion of formal management training or courses (PMI, Six Sigma, ITIL, etc.). * Prior ...

CenturyLink

SENIOR ENGINEER

Town And Country, MO · On-site

$99K - $137K/yr

... and training Creative problem-solving to identify the source of problems Create or update ... and ITIL guidelines and practices Technical certifications in areas of expertise (Cisco, Juniper ...

Govcio LLC

Senior Process Analyst

Kearneysville, WV · On-site

$97K - $123K/yr

Evaluate and refine user engagement and training frameworks to accelerate operational adoption and ... Comprehensive operational understanding of ITIL frameworks, Agile methodologies, and modern ...

Govcio LLC

Senior Process Analyst

Kearneysville, WV · On-site

$97K - $123K/yr

Evaluate and refine user engagement and training frameworks to accelerate operational adoption and ... Comprehensive operational understanding of ITIL frameworks, Agile methodologies, and modern ...

LRS

Senior Systems Engineer

Minneapolis, MN

$50 - $80/hr

Execute change, incident, problem, and request management activities in accordance with ITIL ... training. Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for ...

Meijer, Inc.

Sr Domain Architect

Grand Rapids, MI · On-site

The Senior Domain Architect is responsible for the architecture of multiple value streams within ... training is required. * Any SAFe certification (SSM, SASM, SA, SPC, SPMPO) * ITIL Foundations ...

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Senior Itil Trainer information

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$24.5K

$77.3K

$136.5K

How much do senior itil trainer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for senior itil trainer in the United States is $77,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a Senior ITIL Trainer do?

A Senior ITIL Trainer is responsible for delivering advanced training on ITIL (Information Technology Infrastructure Library) frameworks and best practices to IT professionals and organizations. They design and conduct courses, evaluate participants, and provide expert guidance on implementing ITIL processes to improve IT service management. Senior trainers often have extensive experience in ITIL, hold advanced certifications, and may also develop training materials or mentor junior trainers. Their role is crucial in helping organizations enhance their IT service delivery and align IT services with business goals.

What are the key skills and qualifications needed to thrive as a Senior ITIL Trainer?

To thrive as a Senior ITIL Trainer, you need deep expertise in ITIL frameworks, IT service management, and significant experience delivering technical training, usually supported by advanced ITIL certifications (such as ITIL Expert or Master). Familiarity with learning management systems (LMS), online training platforms, and digital presentation tools is essential. Outstanding communication, coaching abilities, and adaptability help trainers engage diverse audiences and tailor instruction to different learning styles. These skills ensure trainees gain practical, actionable ITIL knowledge that can be applied to improve organizational IT service delivery.

What are some common challenges faced by Senior ITIL Trainers when delivering training to diverse groups?

Senior ITIL Trainers often encounter groups with varying levels of ITIL experience, learning styles, and professional backgrounds. Balancing the pace of training to keep both newcomers and experienced professionals engaged can be challenging. Additionally, translating complex ITIL concepts into real-world scenarios that resonate with different industries requires adaptability and strong communication skills. Effective trainers regularly use interactive activities and tailored examples to ensure all participants are able to connect with and apply ITIL best practices.

What is the difference between Senior Itil Trainer vs Itil Trainer?

AspectSenior Itil TrainerItil Trainer
CertificationsITIL Expert, Intermediate certificationsITIL Foundation, Intermediate certifications
Experience5+ years in training and IT service management1-3 years in ITIL training roles
Work EnvironmentCorporate training, consulting firms, large organizationsTraining providers, corporate workshops, online platforms
ResponsibilitiesDesigning advanced training programs, mentoring trainersDelivering ITIL courses, preparing training materials

The main difference between a Senior Itil Trainer and an Itil Trainer lies in experience, certifications, and responsibilities. Senior Itil Trainers typically have more advanced certifications and years of experience, often mentoring others and designing complex training programs. Itil Trainers focus on delivering courses and foundational training. Both roles are essential in IT service management education, but the senior position involves higher expertise and leadership in training initiatives.

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Senior Itil Trainer jobs near you
Infographic showing various Senior Itil Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $77,350 per year, or $37.2 per hour.

Senior Information Systems Manager /Operations Lead

Connexus Hub

Millington, TN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

  • Location: Hybrid / Remote with travel to Millington, TN
  • Status: Full-time


Position summary

The Operations Lead is the senior accountable for the full operations technical area (PWS C-8.3.1) across CNIC F&FR's enterprise environment. Functioning as Senior Information Systems Manager, you will lead the Operations workforce — Training/Development Consultants, Systems Administrators, and Support Specialists — and own the four operational scopes the PWS specifies: data conversion, training and change management, troubleshooting and resolution support, and cloud managed services. You will sit alongside the Cybersecurity Lead and Network Lead at the weekly Integration Review and Joint Change Advisory Board so operational changes are evaluated for cross-domain impact before they reach production.


What you will own

  • Tier II and Tier III service desk operations supporting 17,000+ users across 70+ installations — incident triage, system-down response, and performance issue resolution against the SLA targets defined in each task order.
  • Patching, bug fixes, and operational sustainment of live systems of record across the enterprise application portfolio.
  • Data conversion engagements — planning, pre-conversion data analysis, execution, and post-conversion validation against business acceptance criteria.
  • Cloud managed services — daily operation of the shared enterprise environment, dedicated IA support, and DevOps pipelines automating code and database schema deployments into UAT.
  • Enterprise-wide training programs and change management and communications for system rollouts  — directing Training/Development Consultants on the team in collaboration with the Quality Manager.
  • Workforce leadership across Training/Development Consultants, Systems Administrators), Support Specialists.
  • Standing seat on the weekly Integration Review and Joint Change Advisory Board (JCAB).


Required qualifications

  • Active ITIL v4 Foundation certification at minimum; ITIL Managing Professional or Strategist preferred.
  • 10+ years progressive operations and service management leadership in federal IT or comparable enterprise environments.
  • Demonstrated experience leading Tier II/III support teams supporting enterprise applications (ERP, HR/payroll, financial, POS, or BI) at multi-site scale.
  • DevOps and cloud experience — AWS, Azure, or GCP certification at the DevOps Engineer or Solutions Architect level, with hands-on experience automating CI/CD pipelines into UAT and production.
  • Direct experience leading or coordinating data conversion engagements across enterprise systems.
  • DoD 8140 / 8570 IAT Level 2 baseline certification (Security+ or equivalent).
  • Working knowledge of change management methodology (Prosci ADKAR, Kotter, or equivalent) and enterprise training program leadership.
  • U.S. citizenship; ability to obtain and maintain the appropriate background investigation level.


Preferred qualifications

  • Prosci Change Management Certification or equivalent.
  • Active or recent Secret clearance (likely required at the task order level for systems touching DoD-connected environments).
  • Prior NAF or Navy operations leadership.
  • Experience with FedRAMP-authorized cloud environments or DISA SRG IL2 / IL4 deployments.
  • PMP certification.